https://wiki.open-xchange.com/wiki/api.php?action=feedcontributions&feedformat=atom&user=89.0.83.147 2026-11-03T07:15:26Z User contributions MediaWiki 1.39.7 https://wiki.open-xchange.com/wiki/index.php?title=EvaluationBestPractice&diff=10039 2012-02-21T11:07:47Z

<p>89.0.83.147: /* Evaluation Period */</p> <hr /> <div>This article outlines the best practice process to evaluate the OX product efficiently. We recommend to follow these steps to achieve the best possible evaluation experience in a reasonable timeframe.<br /> <br /> &lt;div style=&quot;min-width 840px;&quot;&gt;[[File:presales-process.png]]&lt;/div&gt;&lt;br&gt;<br /> The diagram shows the different steps to be taken, the color coding shows the responsibility for each step: blue steps will be driven by OX, green ones by the partner/customer.<br /> <br /> = Preparation / Questionnaire =<br /> To support the initial assessment of the environment and the requirements, it is recommended to use the following questionnaire as a guideline. <br /> <br /> This questionnaire helps Open-Xchange to initially understand the requirements and the environment in which the product will be used from a business standpoint as well as from a technical view. <br /> <br /> This understanding is necessary to prepare the initial webcasts efficiently and to provide the necessary specialized know-how, as well as to find the recommended solution and architecture.<br /> <br /> Please download the questionnaire [https://ox6-dev.open-xchange.com/publications/files/1/projectTemplates/4497/current?secret=30e01261e422f9ec9b0af51b0d3319e2 here].<br /> <br /> = Initial Webcast =<br /> An initial webcast will be held with a combination of product focusing people as well as technical people. <br /> <br /> Goal of the webcast is to deliver a basic understanding of the products capabilities and the basic technical understanding. It is important, that all stakeholders in the process have a common knowledge of the product before each group of specialists dives deeper into the<br /> <br /> The basic agenda of the webcast is as follows and will be adapted following the results from the questionnaire:<br /> <br /> * Product Positioning and Demo <br /> * Architecture Overview <br /> * Documentation and Self-Service Overview<br /> * Proof Of Concept (POC) installation planning<br /> <br /> = POC Installation =<br /> The goal of a POC installation is, to provide a single-server OX system in the existing target-environment for evaluation purpose.<br /> It will be connected to mail-accounts already existing in the target environment and will be administered manually.<br /> <br /> (insert Link to article describing POC Requirements / Deliverables)<br /> <br /> There are two possibilities to achieve the goal: the POC can be installed remotely by OX personnel or by the partner/customer himself.<br /> <br /> 1. Installation by partner/customer<br /> * The POC will be installed following the mandatory steps in the article [[OX_HE_Tutorial_10K]], with the exception, that the storage will be on the local machine.<br /> * After the installation, a review webcast will be held with OX technical people to verify the installation and give some additional hints how to use it<br /> <br /> 2. Installation by OX<br /> * The requirements for the installation will be fulfilled by partner/customer<br /> * OX personell will do the installation remotely on the prepared machine<br /> * After the installation, a handover webcast will be held to explain the installation and give some additional hints how to use it<br /> <br /> = Evaluation Period =<br /> <br /> During this time the partner / customer evaluates whether Open-Xchange fits his needs and his environment.<br /> <br /> = Feedback Webcast =<br /> (approx. 4 weeks later)</div>

89.0.83.147 https://wiki.open-xchange.com/wiki/index.php?title=EvaluationBestPractice&diff=10038 2012-02-21T11:07:36Z

<p>89.0.83.147: /* Evaluation Period */</p> <hr /> <div>This article outlines the best practice process to evaluate the OX product efficiently. We recommend to follow these steps to achieve the best possible evaluation experience in a reasonable timeframe.<br /> <br /> &lt;div style=&quot;min-width 840px;&quot;&gt;[[File:presales-process.png]]&lt;/div&gt;&lt;br&gt;<br /> The diagram shows the different steps to be taken, the color coding shows the responsibility for each step: blue steps will be driven by OX, green ones by the partner/customer.<br /> <br /> = Preparation / Questionnaire =<br /> To support the initial assessment of the environment and the requirements, it is recommended to use the following questionnaire as a guideline. <br /> <br /> This questionnaire helps Open-Xchange to initially understand the requirements and the environment in which the product will be used from a business standpoint as well as from a technical view. <br /> <br /> This understanding is necessary to prepare the initial webcasts efficiently and to provide the necessary specialized know-how, as well as to find the recommended solution and architecture.<br /> <br /> Please download the questionnaire [https://ox6-dev.open-xchange.com/publications/files/1/projectTemplates/4497/current?secret=30e01261e422f9ec9b0af51b0d3319e2 here].<br /> <br /> = Initial Webcast =<br /> An initial webcast will be held with a combination of product focusing people as well as technical people. <br /> <br /> Goal of the webcast is to deliver a basic understanding of the products capabilities and the basic technical understanding. It is important, that all stakeholders in the process have a common knowledge of the product before each group of specialists dives deeper into the<br /> <br /> The basic agenda of the webcast is as follows and will be adapted following the results from the questionnaire:<br /> <br /> * Product Positioning and Demo <br /> * Architecture Overview <br /> * Documentation and Self-Service Overview<br /> * Proof Of Concept (POC) installation planning<br /> <br /> = POC Installation =<br /> The goal of a POC installation is, to provide a single-server OX system in the existing target-environment for evaluation purpose.<br /> It will be connected to mail-accounts already existing in the target environment and will be administered manually.<br /> <br /> (insert Link to article describing POC Requirements / Deliverables)<br /> <br /> There are two possibilities to achieve the goal: the POC can be installed remotely by OX personnel or by the partner/customer himself.<br /> <br /> 1. Installation by partner/customer<br /> * The POC will be installed following the mandatory steps in the article [[OX_HE_Tutorial_10K]], with the exception, that the storage will be on the local machine.<br /> * After the installation, a review webcast will be held with OX technical people to verify the installation and give some additional hints how to use it<br /> <br /> 2. Installation by OX<br /> * The requirements for the installation will be fulfilled by partner/customer<br /> * OX personell will do the installation remotely on the prepared machine<br /> * After the installation, a handover webcast will be held to explain the installation and give some additional hints how to use it<br /> <br /> = Evaluation Period =<br /> <br /> During this time the partner / customer evaluates whether Open-Xchange fits his needs and his environ<br /> <br /> = Feedback Webcast =<br /> (approx. 4 weeks later)</div>

89.0.83.147