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	<id>https://wiki.open-xchange.com/wiki/api.php?action=feedcontributions&amp;feedformat=atom&amp;user=Smstmart</id>
	<title>Open-Xchange - User contributions [en]</title>
	<link rel="self" type="application/atom+xml" href="https://wiki.open-xchange.com/wiki/api.php?action=feedcontributions&amp;feedformat=atom&amp;user=Smstmart"/>
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	<updated>2026-08-18T02:27:41Z</updated>
	<subtitle>User contributions</subtitle>
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	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=ProfServProjects&amp;diff=16399</id>
		<title>ProfServProjects</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=ProfServProjects&amp;diff=16399"/>
		<updated>2013-11-12T14:27:58Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: /* Tools and Results in Initalization Phase */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;This article gives a detailed overview of the process  to run an Open-Xchange implementation project together with the OX Professional Services team.&lt;br /&gt;
&lt;br /&gt;
The phases and decisions are documented here, as well as the documents and tools used to accompany this process.&lt;br /&gt;
&lt;br /&gt;
The following diagram gives a birds-eye view of the whole process:&amp;lt;br&amp;gt;&lt;br /&gt;
&amp;lt;div style=&amp;quot;min-width 840px;&amp;quot;&amp;gt;[[File:birdseye7.png]]&amp;lt;/div&amp;gt;&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Initialization Phase / Pre-Sales=&lt;br /&gt;
&lt;br /&gt;
The first phase of the project, the &amp;quot;Initialization Phase&amp;quot; is typically the pre-sales cycle to evaluate the product and to evaluate the feasibility of the project as well as to identify potentially necessary customization to integrate into every environment. &lt;br /&gt;
&lt;br /&gt;
At the end of this phase, the results of the evaluation are used to provide a detailed offer and to make the final &amp;quot;Go&amp;quot; / &amp;quot;No-Go&amp;quot; decision.&lt;br /&gt;
&lt;br /&gt;
Typical activities and topics in this phase are as follows:&lt;br /&gt;
&lt;br /&gt;
*User Interface Demo and Evaluation (webcast or on-site)&lt;br /&gt;
* Architecture Overview&lt;br /&gt;
** Integration into existing customer systems&lt;br /&gt;
** Sizing, Scalability&lt;br /&gt;
** Available APIs, standards and programming languages&lt;br /&gt;
** Branding / Whitelabeling&lt;br /&gt;
* Proof Of Concept Installation (POC) in target environment&lt;br /&gt;
* Technology Transfer / Workshop&lt;br /&gt;
** Using the agenda given below&lt;br /&gt;
** Evaluate existing environment (mailsystem, loadbalancer, storage, provisioning, ..)&lt;br /&gt;
** Results in Customer Implementation Concept&lt;br /&gt;
* Request For Information (RFI) / Request For Quotation (RFQ)&lt;br /&gt;
&lt;br /&gt;
==Tools and Results in Initalization Phase==&lt;br /&gt;
* [https://ox6-dev.open-xchange.com/publications/files/1/projectTemplates/21816/current?secret=30e01261e422f9ec9b0af51b0d3319e2 Workshop Agenda]&lt;br /&gt;
&lt;br /&gt;
This document containing the &amp;quot;Workshop Agenda&amp;quot; is used to prepare for the initial technical workshop. The goal of the workshop is to get a common understanding of all existing infrastructure systems and the capabilities of the OX product.  The preparation document lists all persons/roles, who should attend the workshop as well as the topics, which will be covered within a typical evaluation workshop. The workshop will take 4-6 hours.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
* [https://ox6-dev.open-xchange.com/publications/files/1/projectTemplates/128210/current?secret=30e01261e422f9ec9b0af51b0d3319e2 Basic Statement Of Work]&lt;br /&gt;
&lt;br /&gt;
The &amp;quot;Basic Statement Of Work (SOW)&amp;quot; describes and offers all OX PS implementation efforts already known and agreed upon at this point in time. In addition this document is the one central document, outlining the whole project. It is used to document the common understanding of the whole project.&lt;br /&gt;
&lt;br /&gt;
It starts with the motivation to run the project and contains all goals and the scope of the whole project. Stakeholders on both sides are defined as well as detailed responsibilities and milestones to measure progress.&lt;br /&gt;
&lt;br /&gt;
All efforts, which are already known at this stage of the project are listed in this document.&lt;br /&gt;
&lt;br /&gt;
*[https://ox6-dev.open-xchange.com/publications/files/1/projectTemplates/21758/current?secret=30e01261e422f9ec9b0af51b0d3319e2 Customer Implementation Concept] &lt;br /&gt;
&lt;br /&gt;
This &amp;quot;Customer Implementation Concept&amp;quot; outlines all results from the technical evaluation until this point in time, mainly resulting from the workshop. It contains all results from the initialization phase, as well as all already known topics, to be discussed and analyzed in the future.&lt;br /&gt;
&lt;br /&gt;
This is a &amp;quot;living document&amp;quot; as well in that it is updated during the project to reflect the current state of affairs.&lt;br /&gt;
&lt;br /&gt;
=Concept Phase=&lt;br /&gt;
&lt;br /&gt;
The &amp;quot;Concept Phase&amp;quot; is the first one, after the joint project has started formally. During this phase, the basic implementation like installation of hardware starts, but most important, all necessary detailed concepts are created and finalized.&lt;br /&gt;
&lt;br /&gt;
During this phase it is decided what exactly will be done by whom and when. &lt;br /&gt;
&lt;br /&gt;
The Customer Implementation Concept from the Initialization phase will be finalized. All tasks to be done by OX PS are documented and offered in (seperate) SOWs.&lt;br /&gt;
&lt;br /&gt;
Typical activities and topics in this phase are as follows:&lt;br /&gt;
&lt;br /&gt;
* Detail-Workshops for all complex integration topics, to finalize the Concept paper&lt;br /&gt;
* Time Planing and Milestones will be agreed on&lt;br /&gt;
* Resources are planned to define the responsibilities for each task&lt;br /&gt;
* Budget and associated costs are fixed&lt;br /&gt;
* Quality Management and Risk Management starts in this phase&lt;br /&gt;
&lt;br /&gt;
==Tools in Concept Phase==&lt;br /&gt;
&lt;br /&gt;
* The Customer Implementation Concept from the first phase will be enhanced and is used as a living document to contain all known and discussed technical details. This document will be used throughout the whole project. So it is a very important source of information not only for implementation, also post-implementation as part of the system documentation.&lt;br /&gt;
&lt;br /&gt;
* A [https://ox6-dev.open-xchange.com/publications/files/1/projectTemplates/52878/current?secret=30e01261e422f9ec9b0af51b0d3319e2 Requirements Checklist] will be introduced in this phase, which is used to track all open topics and issues. All closed topics will be moved to an &amp;quot;archive&amp;quot; to obtain a complete documentation of all project topics, as well as to be used for approval testing.&lt;br /&gt;
&lt;br /&gt;
* WorkBreakdownStructure [https://ox6-dev.open-xchange.com/publications/files/1/projectTemplates/50871/current?secret=30e01261e422f9ec9b0af51b0d3319e2 mindmeister.com-format] [https://ox6-dev.open-xchange.com/publications/files/1/projectTemplates/50873/current?secret=30e01261e422f9ec9b0af51b0d3319e2 pdf] [https://ox6-dev.open-xchange.com/publications/files/1/projectTemplates/50872/current?secret=30e01261e422f9ec9b0af51b0d3319e2 rtf]&lt;br /&gt;
&lt;br /&gt;
The &amp;quot;Work Breakdown Structure&amp;quot; is a tree-like view on all known topics &amp;quot;work items&amp;quot; known at the recent point in time. A template, based on OX project experience, is used during the workshops as starting point. Then the WBS will be enhanced in all workshops and discussions to build a tree, which is as complete, as possible.&lt;br /&gt;
&lt;br /&gt;
* SOWs will be created for all topics, when implementation or customization is requested from the OX team. Each topic will be tracked in on separate SOW, to keep the process as transparent as possible.&lt;br /&gt;
&lt;br /&gt;
=Implementation Phase=&lt;br /&gt;
&lt;br /&gt;
Within the &amp;quot;Implementation Phase&amp;quot; everything that was planned before will be realized, like the name says. However, in reality there always is an overlap in Concept Phase and Implementation Phase.&lt;br /&gt;
&lt;br /&gt;
Typical activities and topics in this phase are as follows:&lt;br /&gt;
&lt;br /&gt;
* Installation / Configuration of the live-system&lt;br /&gt;
* Integration into infrastructure&lt;br /&gt;
* Customization, Branding, Theming&lt;br /&gt;
* Documentation&lt;br /&gt;
* Quality Management&lt;br /&gt;
* Change Management&lt;br /&gt;
* Training (Admin, Support, Sales)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Tools in the Implementation Phase==&lt;br /&gt;
&lt;br /&gt;
Typically all tools from the former phase will be used to track the implementation process.&lt;br /&gt;
&lt;br /&gt;
=Approval Phase=&lt;br /&gt;
&lt;br /&gt;
During this last phase in the project, everything that was realized will be verified and approved against the documented requirements. After approval the launch process start, recommended in several steps, beginning with a soft-launch. &lt;br /&gt;
&lt;br /&gt;
Typical activities and topics in this phase are as follows:&lt;br /&gt;
&lt;br /&gt;
* Testing, manually and automated&lt;br /&gt;
* System- and Configuration Review&lt;br /&gt;
* Soft-Launch&lt;br /&gt;
* Migration&lt;br /&gt;
* Training (Admin, Support, Sales)* Handover to Support&lt;br /&gt;
* Documentation including architecture, setup, test-accounts, etc.&lt;br /&gt;
* Project retrospective&lt;br /&gt;
* Handover to Open-Xchange support &lt;br /&gt;
&lt;br /&gt;
==Tools==&lt;br /&gt;
&lt;br /&gt;
* [https://ox6-dev.open-xchange.com/publications/files/1/projectTemplates/52878/current?secret=30e01261e422f9ec9b0af51b0d3319e2 Requirements Checklist]  ... This list produced during the concept phase contains agreed upon and done items. These will be used in this phase to verify the correct implementation of all topics.&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=AppSuite:Version_Support_Commitment&amp;diff=14630</id>
		<title>AppSuite:Version Support Commitment</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=AppSuite:Version_Support_Commitment&amp;diff=14630"/>
		<updated>2013-05-22T06:26:56Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Open-Xchange Version Support Commitment =&lt;br /&gt;
&lt;br /&gt;
== Open-Xchange Versions ==&lt;br /&gt;
&lt;br /&gt;
A detailed description of the version levels of Open-Xchange can be found in the Support Definitions document included in the contract. &lt;br /&gt;
&lt;br /&gt;
* &#039;&#039;&#039;New Generation&#039;&#039;&#039;: Means a new release that contains major feature changes, potentially new architecture or different technology.	&lt;br /&gt;
* &#039;&#039;&#039;Major Release&#039;&#039;&#039;: Shall mean a major update of Open-Xchange&#039;s Product that will normally include all the changes provided by Minor Releases for the current version. They are cumulative so a customer has to install the latest Major Release to benefit from all changes that are available for this Open-Xchange Product. Major Releases also provide functional enhancements. Licensee therefor is encouraged to install all Major Releases as soon as feasible.&lt;br /&gt;
* &#039;&#039;&#039;Minor Release&#039;&#039;&#039;: Shall mean a change of Open-Xchange&#039;s Product that is released on an as needed basis, containing minor feature enhancements as well as solutions for known Problems. Minor Releases go through quality assurance testing and do not change APIs. &lt;br /&gt;
* &#039;&#039;&#039;Patch Release&#039;&#039;&#039;: Shall mean a change of Open-Xchange&#039;s Product, to temporarily fix a Problem. “Patch Releases” are one-offs, special one-time builds not fully regression tested and/or recertified. The software change will be applied to the next formal Minor- or Major Release of the Software. Patch Releases are cumulative in nature thus every new Patch Release will contain all former software changes released earlier as Patch Releases for the relevant Minor- or Major Release.&lt;br /&gt;
** &#039;&#039;&#039;Private Patch Release&#039;&#039;&#039;: A Private Patch Release is a Patch Release that is built for a dedicated customer only.&lt;br /&gt;
** &#039;&#039;&#039;Public Patch Release&#039;&#039;&#039;: A Public Patch Release is a Patch Release, which is delivered to all customers.&lt;br /&gt;
&lt;br /&gt;
== Support Commitment ==&lt;br /&gt;
&lt;br /&gt;
=== Major Releases ===&lt;br /&gt;
A Major Release cycle will be supported &#039;&#039;&#039;6 Months after release (FCS) of the following Major Release&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
=== Minor Releases ===&lt;br /&gt;
Within a Major Release cycle support is always available to the most recent Minor Release. To provide sufficient time for the update, Open-Xchange will support two most recent Minor Release (e.g. 7.0.1 and 7.0.2) for four weeks in parallel after release (FCS) of the most recent Minor Release.&lt;br /&gt;
&lt;br /&gt;
=== Patch Releases ===&lt;br /&gt;
Patches are cumulative which means each Patch Release also contains all fixes from the earlier Patch Releases within a Minor Release cycle. Therefore always the latest Patch Release (public or private) will be supported. &lt;br /&gt;
&lt;br /&gt;
== Time Bar Example ==&lt;br /&gt;
&lt;br /&gt;
[[File:support_committment_overview.png|800px]]&lt;br /&gt;
&lt;br /&gt;
== Open-Xchange Releases Support Commitment ==&lt;br /&gt;
&lt;br /&gt;
{| border=&amp;quot;1&amp;quot; cellpadding=&amp;quot;3&amp;quot; cellspacing=&amp;quot;0&amp;quot;&lt;br /&gt;
!align=&amp;quot;left&amp;quot; |Release&lt;br /&gt;
!align=&amp;quot;left&amp;quot; |FCS&lt;br /&gt;
!align=&amp;quot;left&amp;quot; |Supported Commitment&lt;br /&gt;
|-&lt;br /&gt;
|v6.22&lt;br /&gt;
|2012-1010&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v6.22.1&lt;br /&gt;
|2012-11-14&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.0&lt;br /&gt;
|2012-12-18&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.0.1&lt;br /&gt;
|2013-02-20&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v6.22.2 / v7.0.2&lt;br /&gt;
|2013-03-12&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#008800&amp;quot;&amp;gt;Support Commitment v6.22.2: Launch v6.22.3 &amp;lt;/span&amp;gt; &amp;lt;br&amp;gt; v7.0.2: &amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.2&lt;br /&gt;
|2013-04-11&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.2.1&lt;br /&gt;
|2013-05-27&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#008800&amp;quot;&amp;gt; Support Commitment: 2013-10-11 &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|}&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=AppSuite:Version_Support_Commitment&amp;diff=14629</id>
		<title>AppSuite:Version Support Commitment</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=AppSuite:Version_Support_Commitment&amp;diff=14629"/>
		<updated>2013-05-22T06:23:15Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: /* Minor Releases */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Open-Xchange Version Support Commitment =&lt;br /&gt;
&lt;br /&gt;
== Open-Xchange Versions ==&lt;br /&gt;
&lt;br /&gt;
A detailed description of the version levels of Open-Xchange can be found in the Support Definitions document included in the contract. &lt;br /&gt;
&lt;br /&gt;
* &#039;&#039;&#039;New Generation&#039;&#039;&#039;: Means a new release that contains major feature changes, potentially new architecture or different technology.	&lt;br /&gt;
* &#039;&#039;&#039;Major Release&#039;&#039;&#039;: Shall mean a major update of Open-Xchange&#039;s Product that will normally include all the changes provided by Minor Releases for the current version. They are cumulative so a customer has to install the latest Major Release to benefit from all changes that are available for this Open-Xchange Product. Major Releases also provide functional enhancements. Licensee therefor is encouraged to install all Major Releases as soon as feasible.&lt;br /&gt;
* &#039;&#039;&#039;Minor Release&#039;&#039;&#039;: Shall mean a change of Open-Xchange&#039;s Product that is released on an as needed basis, containing minor feature enhancements as well as solutions for known Problems. Minor Releases go through quality assurance testing and do not change APIs. &lt;br /&gt;
* &#039;&#039;&#039;Patch Release&#039;&#039;&#039;: Shall mean a change of Open-Xchange&#039;s Product, to temporarily fix a Problem. “Patch Releases” are one-offs, special one-time builds not fully regression tested and/or recertified. The software change will be applied to the next formal Minor- or Major Release of the Software. Patch Releases are cumulative in nature thus every new Patch Release will contain all former software changes released earlier as Patch Releases for the relevant Minor- or Major Release.&lt;br /&gt;
** &#039;&#039;&#039;Private Patch Release&#039;&#039;&#039;: A Private Patch Release is a Patch Release that is built for a dedicated customer only.&lt;br /&gt;
** &#039;&#039;&#039;Public Patch Release&#039;&#039;&#039;: A Public Patch Release is a Patch Release, which is delivered to all customers.&lt;br /&gt;
&lt;br /&gt;
== Support Commitment ==&lt;br /&gt;
&lt;br /&gt;
=== Major Releases ===&lt;br /&gt;
A Major Release cycle will be supported &#039;&#039;&#039;6 Months after release (FCS) of the following Major Release&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
=== Minor Releases ===&lt;br /&gt;
Within a Major Release cycle support is always available to the most recent Minor Release. To provide sufficient time for the update, Open-Xchange will support two most recent Minor Release (e.g. 7.0.1 and 7.0.2) for four weeks in parallel after release (FCS) of the most recent Minor Release.&lt;br /&gt;
&lt;br /&gt;
=== Patch Releases ===&lt;br /&gt;
Patches are cumulative which means each Patch Release also contains all fixes from the earlier Patch Releases within a Minor Release cycle. Therefore always the latest Patch Release (public or private) will be supported. &lt;br /&gt;
&lt;br /&gt;
=== General Time Bar ===&lt;br /&gt;
&lt;br /&gt;
[[File:support_committment_overview.png|800px]]&lt;br /&gt;
&lt;br /&gt;
== Open-Xchange Releases Support Commitment ==&lt;br /&gt;
&lt;br /&gt;
{| border=&amp;quot;1&amp;quot; cellpadding=&amp;quot;3&amp;quot; cellspacing=&amp;quot;0&amp;quot;&lt;br /&gt;
!align=&amp;quot;left&amp;quot; |Release&lt;br /&gt;
!align=&amp;quot;left&amp;quot; |FCS&lt;br /&gt;
!align=&amp;quot;left&amp;quot; |Supported Commitment&lt;br /&gt;
|-&lt;br /&gt;
|v6.22&lt;br /&gt;
|2012-1010&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v6.22.1&lt;br /&gt;
|2012-11-14&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.0&lt;br /&gt;
|2012-12-18&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.0.1&lt;br /&gt;
|2013-02-20&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v6.22.2 / v7.0.2&lt;br /&gt;
|2013-03-12&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#008800&amp;quot;&amp;gt;Support Commitment v6.22.2: Launch v6.22.3 &amp;lt;/span&amp;gt; &amp;lt;br&amp;gt; v7.0.2: &amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.2&lt;br /&gt;
|2013-04-11&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.2.1&lt;br /&gt;
|2013-05-27&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#008800&amp;quot;&amp;gt; Support Commitment: 2013-10-11 &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|}&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=AppSuite:Version_Support_Commitment&amp;diff=14628</id>
		<title>AppSuite:Version Support Commitment</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=AppSuite:Version_Support_Commitment&amp;diff=14628"/>
		<updated>2013-05-22T06:22:45Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: /* Open-Xchange Versions */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Open-Xchange Version Support Commitment =&lt;br /&gt;
&lt;br /&gt;
== Open-Xchange Versions ==&lt;br /&gt;
&lt;br /&gt;
A detailed description of the version levels of Open-Xchange can be found in the Support Definitions document included in the contract. &lt;br /&gt;
&lt;br /&gt;
* &#039;&#039;&#039;New Generation&#039;&#039;&#039;: Means a new release that contains major feature changes, potentially new architecture or different technology.	&lt;br /&gt;
* &#039;&#039;&#039;Major Release&#039;&#039;&#039;: Shall mean a major update of Open-Xchange&#039;s Product that will normally include all the changes provided by Minor Releases for the current version. They are cumulative so a customer has to install the latest Major Release to benefit from all changes that are available for this Open-Xchange Product. Major Releases also provide functional enhancements. Licensee therefor is encouraged to install all Major Releases as soon as feasible.&lt;br /&gt;
* &#039;&#039;&#039;Minor Release&#039;&#039;&#039;: Shall mean a change of Open-Xchange&#039;s Product that is released on an as needed basis, containing minor feature enhancements as well as solutions for known Problems. Minor Releases go through quality assurance testing and do not change APIs. &lt;br /&gt;
* &#039;&#039;&#039;Patch Release&#039;&#039;&#039;: Shall mean a change of Open-Xchange&#039;s Product, to temporarily fix a Problem. “Patch Releases” are one-offs, special one-time builds not fully regression tested and/or recertified. The software change will be applied to the next formal Minor- or Major Release of the Software. Patch Releases are cumulative in nature thus every new Patch Release will contain all former software changes released earlier as Patch Releases for the relevant Minor- or Major Release.&lt;br /&gt;
** &#039;&#039;&#039;Private Patch Release&#039;&#039;&#039;: A Private Patch Release is a Patch Release that is built for a dedicated customer only.&lt;br /&gt;
** &#039;&#039;&#039;Public Patch Release&#039;&#039;&#039;: A Public Patch Release is a Patch Release, which is delivered to all customers.&lt;br /&gt;
&lt;br /&gt;
== Support Commitment ==&lt;br /&gt;
&lt;br /&gt;
=== Major Releases ===&lt;br /&gt;
A Major Release cycle will be supported &#039;&#039;&#039;6 Months after release (FCS) of the following Major Release&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
=== Minor Releases ===&lt;br /&gt;
Within a Major Release cycle support is always available to the most recent Minor Release. To provide sufficient time for the update, Open-Xchange will support two most recent Minor Release (e.g. 7.0.1 and 7.0.2) for four Weeks in parallel after release (FCS) of the most recent Minor Release.&lt;br /&gt;
&lt;br /&gt;
=== Patch Releases ===&lt;br /&gt;
Patches are cumulative which means each Patch Release also contains all fixes from the earlier Patch Releases within a Minor Release cycle. Therefore always the latest Patch Release (public or private) will be supported. &lt;br /&gt;
&lt;br /&gt;
=== General Time Bar ===&lt;br /&gt;
&lt;br /&gt;
[[File:support_committment_overview.png|800px]]&lt;br /&gt;
&lt;br /&gt;
== Open-Xchange Releases Support Commitment ==&lt;br /&gt;
&lt;br /&gt;
{| border=&amp;quot;1&amp;quot; cellpadding=&amp;quot;3&amp;quot; cellspacing=&amp;quot;0&amp;quot;&lt;br /&gt;
!align=&amp;quot;left&amp;quot; |Release&lt;br /&gt;
!align=&amp;quot;left&amp;quot; |FCS&lt;br /&gt;
!align=&amp;quot;left&amp;quot; |Supported Commitment&lt;br /&gt;
|-&lt;br /&gt;
|v6.22&lt;br /&gt;
|2012-1010&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v6.22.1&lt;br /&gt;
|2012-11-14&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.0&lt;br /&gt;
|2012-12-18&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.0.1&lt;br /&gt;
|2013-02-20&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v6.22.2 / v7.0.2&lt;br /&gt;
|2013-03-12&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#008800&amp;quot;&amp;gt;Support Commitment v6.22.2: Launch v6.22.3 &amp;lt;/span&amp;gt; &amp;lt;br&amp;gt; v7.0.2: &amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.2&lt;br /&gt;
|2013-04-11&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.2.1&lt;br /&gt;
|2013-05-27&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#008800&amp;quot;&amp;gt; Support Commitment: 2013-10-11 &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|}&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=AppSuite:Version_Support_Commitment&amp;diff=14627</id>
		<title>AppSuite:Version Support Commitment</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=AppSuite:Version_Support_Commitment&amp;diff=14627"/>
		<updated>2013-05-22T06:15:11Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: /* Minor Release */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Open-Xchange Version Support Commitment =&lt;br /&gt;
&lt;br /&gt;
== Open-Xchange Versions ==&lt;br /&gt;
&lt;br /&gt;
Open-Xchange provides different level of versions. The releases versions are:&lt;br /&gt;
&lt;br /&gt;
* New Generation: Provide new technologies	&lt;br /&gt;
* Major Release: Provide functional enhancements including Bug Fixes, accumulate earlier Patch Releases&#039;s/ major releases&lt;br /&gt;
* Minor Release: Provide common bug fixes for all customers, accumulate previous Patch Release&#039;s	&lt;br /&gt;
* Patch Release: Provide fixes for severity level 1/2 tickets, for a specific Support Customer, small features, temporary until next Maintenance Release accumulative&lt;br /&gt;
* Public Patch Release: Provide fixes for severity level 1/2 tickets, for all Support Customer, small features, temporary until next Maintenance Release accumulative&lt;br /&gt;
&lt;br /&gt;
== Support Commitment ==&lt;br /&gt;
&lt;br /&gt;
=== Major Releases ===&lt;br /&gt;
A Major Release cycle will be supported &#039;&#039;&#039;6 Months after release (FCS) of the following Major Release&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
=== Minor Releases ===&lt;br /&gt;
Within a Major Release cycle support is always available to the most recent Minor Release. To provide sufficient time for the update, Open-Xchange will support two most recent Minor Release (e.g. 7.0.1 and 7.0.2) for four Weeks in parallel after release (FCS) of the most recent Minor Release.&lt;br /&gt;
&lt;br /&gt;
=== Patch Releases ===&lt;br /&gt;
Patches are cumulative which means each Patch Release also contains all fixes from the earlier Patch Releases within a Minor Release cycle. Therefore always the latest Patch Release (public or private) will be supported. &lt;br /&gt;
&lt;br /&gt;
=== General Time Bar ===&lt;br /&gt;
&lt;br /&gt;
[[File:support_committment_overview.png|800px]]&lt;br /&gt;
&lt;br /&gt;
== Open-Xchange Releases Support Commitment ==&lt;br /&gt;
&lt;br /&gt;
{| border=&amp;quot;1&amp;quot; cellpadding=&amp;quot;3&amp;quot; cellspacing=&amp;quot;0&amp;quot;&lt;br /&gt;
!align=&amp;quot;left&amp;quot; |Release&lt;br /&gt;
!align=&amp;quot;left&amp;quot; |FCS&lt;br /&gt;
!align=&amp;quot;left&amp;quot; |Supported Commitment&lt;br /&gt;
|-&lt;br /&gt;
|v6.22&lt;br /&gt;
|2012-1010&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v6.22.1&lt;br /&gt;
|2012-11-14&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.0&lt;br /&gt;
|2012-12-18&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.0.1&lt;br /&gt;
|2013-02-20&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v6.22.2 / v7.0.2&lt;br /&gt;
|2013-03-12&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#008800&amp;quot;&amp;gt;Support Commitment v6.22.2: Launch v6.22.3 &amp;lt;/span&amp;gt; &amp;lt;br&amp;gt; v7.0.2: &amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.2&lt;br /&gt;
|2013-04-11&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.2.1&lt;br /&gt;
|2013-05-27&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#008800&amp;quot;&amp;gt; Support Commitment: 2013-10-11 &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|}&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=AppSuite:Version_Support_Commitment&amp;diff=14626</id>
		<title>AppSuite:Version Support Commitment</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=AppSuite:Version_Support_Commitment&amp;diff=14626"/>
		<updated>2013-05-22T06:15:03Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: /* Major Release */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Open-Xchange Version Support Commitment =&lt;br /&gt;
&lt;br /&gt;
== Open-Xchange Versions ==&lt;br /&gt;
&lt;br /&gt;
Open-Xchange provides different level of versions. The releases versions are:&lt;br /&gt;
&lt;br /&gt;
* New Generation: Provide new technologies	&lt;br /&gt;
* Major Release: Provide functional enhancements including Bug Fixes, accumulate earlier Patch Releases&#039;s/ major releases&lt;br /&gt;
* Minor Release: Provide common bug fixes for all customers, accumulate previous Patch Release&#039;s	&lt;br /&gt;
* Patch Release: Provide fixes for severity level 1/2 tickets, for a specific Support Customer, small features, temporary until next Maintenance Release accumulative&lt;br /&gt;
* Public Patch Release: Provide fixes for severity level 1/2 tickets, for all Support Customer, small features, temporary until next Maintenance Release accumulative&lt;br /&gt;
&lt;br /&gt;
== Support Commitment ==&lt;br /&gt;
&lt;br /&gt;
=== Major Releases ===&lt;br /&gt;
A Major Release cycle will be supported &#039;&#039;&#039;6 Months after release (FCS) of the following Major Release&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
=== Minor Release ===&lt;br /&gt;
Within a Major Release cycle support is always available to the most recent Minor Release. To provide sufficient time for the update, Open-Xchange will support two most recent Minor Release (e.g. 7.0.1 and 7.0.2) for four Weeks in parallel after release (FCS) of the most recent Minor Release.&lt;br /&gt;
&lt;br /&gt;
=== Patch Releases ===&lt;br /&gt;
Patches are cumulative which means each Patch Release also contains all fixes from the earlier Patch Releases within a Minor Release cycle. Therefore always the latest Patch Release (public or private) will be supported. &lt;br /&gt;
&lt;br /&gt;
=== General Time Bar ===&lt;br /&gt;
&lt;br /&gt;
[[File:support_committment_overview.png|800px]]&lt;br /&gt;
&lt;br /&gt;
== Open-Xchange Releases Support Commitment ==&lt;br /&gt;
&lt;br /&gt;
{| border=&amp;quot;1&amp;quot; cellpadding=&amp;quot;3&amp;quot; cellspacing=&amp;quot;0&amp;quot;&lt;br /&gt;
!align=&amp;quot;left&amp;quot; |Release&lt;br /&gt;
!align=&amp;quot;left&amp;quot; |FCS&lt;br /&gt;
!align=&amp;quot;left&amp;quot; |Supported Commitment&lt;br /&gt;
|-&lt;br /&gt;
|v6.22&lt;br /&gt;
|2012-1010&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v6.22.1&lt;br /&gt;
|2012-11-14&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.0&lt;br /&gt;
|2012-12-18&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.0.1&lt;br /&gt;
|2013-02-20&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v6.22.2 / v7.0.2&lt;br /&gt;
|2013-03-12&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#008800&amp;quot;&amp;gt;Support Commitment v6.22.2: Launch v6.22.3 &amp;lt;/span&amp;gt; &amp;lt;br&amp;gt; v7.0.2: &amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.2&lt;br /&gt;
|2013-04-11&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.2.1&lt;br /&gt;
|2013-05-27&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#008800&amp;quot;&amp;gt; Support Commitment: 2013-10-11 &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|}&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=AppSuite:Version_Support_Commitment&amp;diff=14625</id>
		<title>AppSuite:Version Support Commitment</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=AppSuite:Version_Support_Commitment&amp;diff=14625"/>
		<updated>2013-05-22T06:14:48Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: /* Minor Release */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Open-Xchange Version Support Commitment =&lt;br /&gt;
&lt;br /&gt;
== Open-Xchange Versions ==&lt;br /&gt;
&lt;br /&gt;
Open-Xchange provides different level of versions. The releases versions are:&lt;br /&gt;
&lt;br /&gt;
* New Generation: Provide new technologies	&lt;br /&gt;
* Major Release: Provide functional enhancements including Bug Fixes, accumulate earlier Patch Releases&#039;s/ major releases&lt;br /&gt;
* Minor Release: Provide common bug fixes for all customers, accumulate previous Patch Release&#039;s	&lt;br /&gt;
* Patch Release: Provide fixes for severity level 1/2 tickets, for a specific Support Customer, small features, temporary until next Maintenance Release accumulative&lt;br /&gt;
* Public Patch Release: Provide fixes for severity level 1/2 tickets, for all Support Customer, small features, temporary until next Maintenance Release accumulative&lt;br /&gt;
&lt;br /&gt;
== Support Commitment ==&lt;br /&gt;
&lt;br /&gt;
=== Major Release ===&lt;br /&gt;
A Major Release cycle will be supported &#039;&#039;&#039;6 Months after release (FCS) of the following Major Release&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
=== Minor Release ===&lt;br /&gt;
Within a Major Release cycle support is always available to the most recent Minor Release. To provide sufficient time for the update, Open-Xchange will support two most recent Minor Release (e.g. 7.0.1 and 7.0.2) for four Weeks in parallel after release (FCS) of the most recent Minor Release.&lt;br /&gt;
&lt;br /&gt;
=== Patch Releases ===&lt;br /&gt;
Patches are cumulative which means each Patch Release also contains all fixes from the earlier Patch Releases within a Minor Release cycle. Therefore always the latest Patch Release (public or private) will be supported. &lt;br /&gt;
&lt;br /&gt;
=== General Time Bar ===&lt;br /&gt;
&lt;br /&gt;
[[File:support_committment_overview.png|800px]]&lt;br /&gt;
&lt;br /&gt;
== Open-Xchange Releases Support Commitment ==&lt;br /&gt;
&lt;br /&gt;
{| border=&amp;quot;1&amp;quot; cellpadding=&amp;quot;3&amp;quot; cellspacing=&amp;quot;0&amp;quot;&lt;br /&gt;
!align=&amp;quot;left&amp;quot; |Release&lt;br /&gt;
!align=&amp;quot;left&amp;quot; |FCS&lt;br /&gt;
!align=&amp;quot;left&amp;quot; |Supported Commitment&lt;br /&gt;
|-&lt;br /&gt;
|v6.22&lt;br /&gt;
|2012-1010&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v6.22.1&lt;br /&gt;
|2012-11-14&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.0&lt;br /&gt;
|2012-12-18&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.0.1&lt;br /&gt;
|2013-02-20&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v6.22.2 / v7.0.2&lt;br /&gt;
|2013-03-12&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#008800&amp;quot;&amp;gt;Support Commitment v6.22.2: Launch v6.22.3 &amp;lt;/span&amp;gt; &amp;lt;br&amp;gt; v7.0.2: &amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.2&lt;br /&gt;
|2013-04-11&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.2.1&lt;br /&gt;
|2013-05-27&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#008800&amp;quot;&amp;gt; Support Commitment: 2013-10-11 &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|}&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=AppSuite:Version_Support_Commitment&amp;diff=14624</id>
		<title>AppSuite:Version Support Commitment</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=AppSuite:Version_Support_Commitment&amp;diff=14624"/>
		<updated>2013-05-22T06:14:07Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Open-Xchange Version Support Commitment =&lt;br /&gt;
&lt;br /&gt;
== Open-Xchange Versions ==&lt;br /&gt;
&lt;br /&gt;
Open-Xchange provides different level of versions. The releases versions are:&lt;br /&gt;
&lt;br /&gt;
* New Generation: Provide new technologies	&lt;br /&gt;
* Major Release: Provide functional enhancements including Bug Fixes, accumulate earlier Patch Releases&#039;s/ major releases&lt;br /&gt;
* Minor Release: Provide common bug fixes for all customers, accumulate previous Patch Release&#039;s	&lt;br /&gt;
* Patch Release: Provide fixes for severity level 1/2 tickets, for a specific Support Customer, small features, temporary until next Maintenance Release accumulative&lt;br /&gt;
* Public Patch Release: Provide fixes for severity level 1/2 tickets, for all Support Customer, small features, temporary until next Maintenance Release accumulative&lt;br /&gt;
&lt;br /&gt;
== Support Commitment ==&lt;br /&gt;
&lt;br /&gt;
=== Major Release ===&lt;br /&gt;
A Major Release cycle will be supported &#039;&#039;&#039;6 Months after release (FCS) of the following Major Release&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
=== Minor Release ===&lt;br /&gt;
Within a Major Release cycle support is always available to the most recent Minor Release. To provide sufficient time for the update, Open-Xchange will support two most recent Minor Release (e.g. 7.0.1 and 7.0.2) for four Weeks after release (FCS) of the most recent Minor Release.&lt;br /&gt;
&lt;br /&gt;
=== Patch Releases ===&lt;br /&gt;
Patches are cumulative which means each Patch Release also contains all fixes from the earlier Patch Releases within a Minor Release cycle. Therefore always the latest Patch Release (public or private) will be supported. &lt;br /&gt;
&lt;br /&gt;
=== General Time Bar ===&lt;br /&gt;
&lt;br /&gt;
[[File:support_committment_overview.png|800px]]&lt;br /&gt;
&lt;br /&gt;
== Open-Xchange Releases Support Commitment ==&lt;br /&gt;
&lt;br /&gt;
{| border=&amp;quot;1&amp;quot; cellpadding=&amp;quot;3&amp;quot; cellspacing=&amp;quot;0&amp;quot;&lt;br /&gt;
!align=&amp;quot;left&amp;quot; |Release&lt;br /&gt;
!align=&amp;quot;left&amp;quot; |FCS&lt;br /&gt;
!align=&amp;quot;left&amp;quot; |Supported Commitment&lt;br /&gt;
|-&lt;br /&gt;
|v6.22&lt;br /&gt;
|2012-1010&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v6.22.1&lt;br /&gt;
|2012-11-14&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.0&lt;br /&gt;
|2012-12-18&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.0.1&lt;br /&gt;
|2013-02-20&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v6.22.2 / v7.0.2&lt;br /&gt;
|2013-03-12&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#008800&amp;quot;&amp;gt;Support Commitment v6.22.2: Launch v6.22.3 &amp;lt;/span&amp;gt; &amp;lt;br&amp;gt; v7.0.2: &amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.2&lt;br /&gt;
|2013-04-11&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#FF0000&amp;quot;&amp;gt; Discontinued Support &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|v7.2.1&lt;br /&gt;
|2013-05-27&lt;br /&gt;
|&amp;lt;span style=&amp;quot;color:#008800&amp;quot;&amp;gt; Support Commitment: 2013-10-11 &amp;lt;/span&amp;gt;&lt;br /&gt;
|-&lt;br /&gt;
|}&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=Template:Main_Page_Advanced&amp;diff=9851</id>
		<title>Template:Main Page Advanced</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=Template:Main_Page_Advanced&amp;diff=9851"/>
		<updated>2012-01-12T19:26:33Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: /* Groupware Server customization */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
= Overview =&lt;br /&gt;
*[[Architecture_Overview|Architecture Overview]]&lt;br /&gt;
&lt;br /&gt;
= Branding =&lt;br /&gt;
* [[Whitelabel|White-labeling the Open-Xchange GUI for big hosting/reseller environments]]&lt;br /&gt;
* [[Gui_Theming_Description|GUI Theming Description]]&lt;br /&gt;
* [[User_and_context_based_themes|User and context based themes]]&lt;br /&gt;
* [[Gui_Plugin_Development|GUI Branding Plugins]]&lt;br /&gt;
&lt;br /&gt;
= UI Customization and Examples =&lt;br /&gt;
* [[Gui_Plugin_Development|Embedding external web applications which require authentication]]&lt;br /&gt;
* [[Gui_path|Setting User/GUI Preferences via RMI]]&lt;br /&gt;
* [[Open-Xchange_UWA|Open-Xchange Netvibes UWA mashup]]&lt;br /&gt;
* [[Gui_Plugin_Development|GUI Plugin Development]]&lt;br /&gt;
* [[Plugin_API|GUI Plugin API Documentation]]&lt;br /&gt;
* [[Enable_TinyMCE_spellcheck_module|Enable the TinyMCE spell-checker module]]&lt;br /&gt;
* [[HTTP_API_Examples|HTTP API Examples]]&lt;br /&gt;
* [[Install_and_configure_the_mail-account_plugin|Install and configure the mail-account plugin]]&lt;br /&gt;
&lt;br /&gt;
= Groupware Server customization =&lt;br /&gt;
* [[Plugin_Extension_Quickstart_Guide|How to make custom changes to existing plugins (Authentication plugin)]]&lt;br /&gt;
* [[Automatic_Delete_OXObjects_Per_User|Automatically delete users OX-Objects and OX-Folders]]&lt;br /&gt;
* Auto login, session handling, single sign on&lt;br /&gt;
** [http://www.open-xchange.com/fileadmin/user_upload/open-xchange/document/presentation/OX-HE-Authentication-Sessionhandling-en-6.18.pdf Authentication and Sessionhandling white paper (EasyLogin)]&lt;br /&gt;
** Custom login masks&lt;br /&gt;
*** [[Open-Xchange servlet for external login masks]]&lt;br /&gt;
&lt;br /&gt;
= Programming Interfaces =&lt;br /&gt;
* The [[HTTP_API|HTTP API]] is used by the Open-Xchange GUI and various 3rd party applications. It consists mainly of messages in JavaScript Object Notation ([http://json.org JSON]) sent over HTTP.&lt;br /&gt;
* The [[Oxwebdavapi|WebDAV API]] is used by external clients to modify object on the OX Server. It based mainly on the webdav standard with some enhancements to handle OX objects.&lt;br /&gt;
* Provisioning API to access the Open-Xchange Admin Daemon&lt;br /&gt;
** The [http://java.sun.com/javase/technologies/core/basic/rmi/index.jsp RMI] API is used for data provisioning of Contexts, Users, Groups and Resources as well as for configuring Databases, Filestores and OX Servers. It is currently split into two parts,&lt;br /&gt;
*** a {{DocLink|docpath=RMI/admin-core/|name=core}} and&lt;br /&gt;
*** a {{DocLink|docpath=RMI/admin-hosting/|name=hosting}} component.&lt;br /&gt;
** The {{DocLink|docpath=OX6-Provisioning/|name=Open-Xchange CLT}} are shell scripts that simplify groupware and service administration&lt;br /&gt;
** Create contexts/users with with [[Csv_import]]&lt;br /&gt;
** [[Open-Xchange-SOAP|Provisioning using SOAP]]&lt;br /&gt;
* The [[Oxmapi|Oxmapi]] is a windows library for programmers needed to communicate with the OX server&lt;br /&gt;
* {{DocLink|docpath=mal/|name=Open-Xchange Mail Abstraction Layer}}&lt;br /&gt;
* The Plugin API for extending the GUI is described in two documents: [[Plugin API|an overview]] and {{DocLink|docpath=gui-plugin-api|name=the reference}}&lt;br /&gt;
* [[UDPPush]] Open-Xchange PUSH Interface for Groupware Objects&lt;br /&gt;
&lt;br /&gt;
{{=}} Importing and exporting data {{=}}&lt;br /&gt;
* Migrate a batch of users and contexts at once. Check the CSV Batch Import documentation [[Csv_import|page]].&lt;br /&gt;
* Documentation for the [[data import format|data import format]]&lt;br /&gt;
* [[VCard and ICal support]]&lt;br /&gt;
* [[Using the export servlet]]&lt;br /&gt;
* [[Using the import servlet]]&lt;br /&gt;
* [[export ical/vcard|Example in bash to extract private contacts,tasks,appointments in ical/vcard format]]&lt;br /&gt;
* [[Import_holidays|Importing holidays into the OX Calendar]]&lt;br /&gt;
* [[CrawlerArchitecture|Architecture of the crawler bundle]]&lt;br /&gt;
&lt;br /&gt;
{{=}} Configuration and Tweaks {{=}}&lt;br /&gt;
* [[OX6_Troubleshooting|Basic troubleshooting]]&lt;br /&gt;
* {{DocLink|docpath=Html-Whitelist|name=HTML Whitelist configuration}}&lt;br /&gt;
* [[Open_Xchange_Configuration|Open-Xchange Configuration]]&lt;br /&gt;
* [[Open-Xchange_Lighttpd|Open-Xchange and Lighttpd]]&lt;br /&gt;
* [[Open-Xchange_RSS_Client|Open-Xchange as RSS client]]&lt;br /&gt;
* [[On_The_Fly_Configuration_Update|On The Fly Configuration Update (experimental)]]&lt;br /&gt;
* [[Session_Migration|Session migration]]&lt;br /&gt;
* [[Syslog_Configuration|syslog Configuration]]&lt;br /&gt;
* [[OXAE_MailingLists_with_contacts-ldap|Integrate OXAE Mailinglists into Open-Xchange]]&lt;br /&gt;
* [[MailNotify_Bundle|Mail Notification (Push) with Open-Xchange]]&lt;br /&gt;
* [[UCS_AD_Connector_en|Synchronize Active Directory with OX ASE/SE for UCS]]&lt;br /&gt;
* [[Tune_apache2_for_more_concurrent_connections|Apache2 tuning]]&lt;br /&gt;
&lt;br /&gt;
= Testing and QA =&lt;br /&gt;
* [[Automated GUI Tests]]&lt;br /&gt;
* [[Jmeter profile for performance tests|JMeter profile for performance tests]]&lt;br /&gt;
&lt;br /&gt;
= Translations =&lt;br /&gt;
* [[Available_Translation| Available Language Translations]]&lt;br /&gt;
* [[GUI Translation|Translate Open-Xchange to your community language]]&lt;br /&gt;
* [[Translate Open-Xchange to supported language]]&lt;br /&gt;
&lt;br /&gt;
= Installation based on source code =&lt;br /&gt;
* [[SourceCodeAccess|Download the sourcecode]]&lt;br /&gt;
* [[EclipseQuickInstallGuide|Eclipse Quick Install Guide]]&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=EvaluationBestPractice&amp;diff=9791</id>
		<title>EvaluationBestPractice</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=EvaluationBestPractice&amp;diff=9791"/>
		<updated>2011-12-29T11:02:56Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;This article outlines the best practice process to evaluate the OX product efficiently. We recommend to follow these steps to achieve the best possible evaluation experience in a reasonable timeframe.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div style=&amp;quot;min-width 840px;&amp;quot;&amp;gt;[[File:presales-process.png]]&amp;lt;/div&amp;gt;&amp;lt;br&amp;gt;&lt;br /&gt;
The diagram shows the different steps to be taken, the color coding shows the responsibility for each step.&lt;br /&gt;
&lt;br /&gt;
= Preparation / Questionnaire =&lt;br /&gt;
To support the initial assessment of the environment and the requirements, it is recommended to use the following questionnaire as a guideline. &lt;br /&gt;
&lt;br /&gt;
This questionnaire helps Open-Xchange to initially understand the requirements and the environment in which the product will be used from a business standpoint as well as from a technical view. &lt;br /&gt;
&lt;br /&gt;
This understanding is necessary to prepare the initial webcasts efficiently and to provide the necessary specialized know-how, as well as to find the recommended solution and architecture.&lt;br /&gt;
&lt;br /&gt;
(insert link to questionnaire here)&lt;br /&gt;
&lt;br /&gt;
= Initial Webcast =&lt;br /&gt;
An initial webcast will be held with a combination of product focusing people as well as technical people. &lt;br /&gt;
&lt;br /&gt;
Goal of the webcast is to deliver a basic understanding of the products capabilities and the basic technical understanding. It is important, that all stakeholders in the process have a common knowledge of the product before each group of specialists dives deeper into the&lt;br /&gt;
&lt;br /&gt;
The basic agenda of the webcast is as follows and will be adapted following the results from the questionnaire:&lt;br /&gt;
&lt;br /&gt;
* Product positioning&lt;br /&gt;
* architecture overview &lt;br /&gt;
* documentation overview&lt;br /&gt;
* ProofOfConcept (POC) planning&lt;br /&gt;
** Goal: single-server OX-installation in existing target-environment&lt;br /&gt;
&lt;br /&gt;
= POC Installation =&lt;br /&gt;
connected to existing mail-accounts and administered manually&lt;br /&gt;
(insert Link to article describing POC Requirements / Deliverables)&lt;br /&gt;
1. installed by customer&lt;br /&gt;
* link to install-documentation&lt;br /&gt;
* review-webcast&lt;br /&gt;
&lt;br /&gt;
2. installed by OX&lt;br /&gt;
* requirements&lt;br /&gt;
* (remote) installation&lt;br /&gt;
* handover-webcast&lt;br /&gt;
= Evaluation Period =&lt;br /&gt;
= Feedback Webcast =&lt;br /&gt;
(approx. 4 weeks later)&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=EvaluationBestPractice&amp;diff=9790</id>
		<title>EvaluationBestPractice</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=EvaluationBestPractice&amp;diff=9790"/>
		<updated>2011-12-29T10:48:58Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;This article outlines the best practice process to evaluate the OX product efficiently. We recommend to follow these steps to achieve the best possible evaluation experience in a reasonable timeframe.&lt;br /&gt;
&lt;br /&gt;
The diagram shows the different steps to be taken, the color coding shows the responsibility for each step.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div style=&amp;quot;min-width 840px;&amp;quot;&amp;gt;[[File:presales-process.png]]&amp;lt;/div&amp;gt;&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Preparation / Questionnaire =&lt;br /&gt;
To support the initial assessment of the environment and the requirements, it is recommended to use the following questionnaire as a guideline. &lt;br /&gt;
&lt;br /&gt;
This questionnaire helps Open-Xchange to initially understand the requirements and the environment in which the product will be used from a business standpoint as well as from a technical view. &lt;br /&gt;
&lt;br /&gt;
This understanding is necessary to prepare the initial webcasts efficiently and to provide the necessary specialized know-how, as well as to find the recommended solution and architecture.&lt;br /&gt;
&lt;br /&gt;
(insert link to questionnaire here)&lt;br /&gt;
&lt;br /&gt;
= Initial Webcast =&lt;br /&gt;
(polish existing slides, add stuff required for POC)&lt;br /&gt;
* product positioning&lt;br /&gt;
* architecture overview &lt;br /&gt;
* documentation overview&lt;br /&gt;
* ProofOfConcept (POC) planning&lt;br /&gt;
** Goal: single-server OX-installation in existing target-environment&lt;br /&gt;
&lt;br /&gt;
= POC Installation =&lt;br /&gt;
connected to existing mail-accounts and administered manually&lt;br /&gt;
(insert Link to article describing POC Requirements / Deliverables)&lt;br /&gt;
1. installed by customer&lt;br /&gt;
* link to install-documentation&lt;br /&gt;
* review-webcast&lt;br /&gt;
&lt;br /&gt;
2. installed by OX&lt;br /&gt;
* requirements&lt;br /&gt;
* (remote) installation&lt;br /&gt;
* handover-webcast&lt;br /&gt;
= Evaluation Period =&lt;br /&gt;
= Feedback Webcast =&lt;br /&gt;
(approx. 4 weeks later)&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_Permission_Level&amp;diff=9780</id>
		<title>OX Permission Level</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_Permission_Level&amp;diff=9780"/>
		<updated>2011-12-24T11:43:13Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: /* Matrix - Permission Levels */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= OX Permission Level Matrix=&lt;br /&gt;
&lt;br /&gt;
OX HE/SE allows to provide different permission levels to the users. &lt;br /&gt;
&lt;br /&gt;
The levels start with pure webmail-only functionality and end with the full featured groupware product including all connectors and are described in the first table.&lt;br /&gt;
&lt;br /&gt;
* &#039;&#039;&#039;Webmail&#039;&#039;&#039; contains pure webmail functionality including a private addressbook&lt;br /&gt;
* &#039;&#039;&#039;PIM&#039;&#039;&#039; (Private Information Management) adds private calendar and private tasks, no group or sharing capabilities are available&lt;br /&gt;
* &#039;&#039;&#039;PIM + Mobility&#039;&#039;&#039; adds mobile synchronisation to the PIM level&lt;br /&gt;
* &#039;&#039;&#039;PIM + InfoStore&#039;&#039;&#039; adds private InfoStore functionality to the PIM level&lt;br /&gt;
* &#039;&#039;&#039;Groupware Standard&#039;&#039;&#039; includes all group and sharing capabilities as well as the InfoStore&lt;br /&gt;
* &#039;&#039;&#039;Groupware Premium&#039;&#039;&#039; adds all external connectors and mobile synchronisation to Groupware Standard&lt;br /&gt;
&lt;br /&gt;
In addition to this levels, OX HE/SE contains several functions, which can flexible be used with every level. This functions are described in the second table.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== How to read the Matrix ==&lt;br /&gt;
&lt;br /&gt;
{|&lt;br /&gt;
|-&lt;br /&gt;
!  !!  Definition&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;Mandatory&#039;&#039;&#039; ||  This column defines the options, which must not be changed for this level. &#039;&#039;&#039;This is a technical requirement and necessary for the correct functioning of Open-Xchange Hosting / Server Edition&#039;&#039;&#039;&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;Default&#039;&#039;&#039; ||  This column lists the options, which are activated per default for this level&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;API Parameter&#039;&#039;&#039; || Related parameter in the RMI, SOAP and CLT API - described in the [http://software.open-xchange.com/OX6/doc/OX6-Provisioning.pdf Provisioning Documentation]&lt;br /&gt;
|-&lt;br /&gt;
|&amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;and/or&#039;&#039;&#039; || Minimum one of this options need to be activated in this level&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | &amp;amp;nbsp;|| Fields in this color define the most important differentiator to the next lower level&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
== Matrix - Permission Levels ==&lt;br /&gt;
&lt;br /&gt;
This table describes the mandatory parameters for the different permission levels.&lt;br /&gt;
&lt;br /&gt;
{|&lt;br /&gt;
|-&lt;br /&gt;
! OX Base Levels  !!  Functionality !! Mandatory (technical requirement) !! Default !! Requirements / Description !! &amp;amp;nbsp; !! API Parameter&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Webmail&#039;&#039;&#039;&lt;br /&gt;
Webmail only &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp;|| &amp;amp;nbsp;|| webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| &amp;amp;nbsp; || contacts&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;5&amp;quot; | &#039;&#039;&#039;PIM&#039;&#039;&#039;&amp;lt;br&amp;gt;Private use only&amp;lt;br&amp;gt;No sharing, no group functions. &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || rowspan=&amp;quot;3&amp;quot; | The absence of other features defines this level || &amp;amp;nbsp; || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp; || contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp; || calendar&lt;br /&gt;
|-&lt;br /&gt;
|Global Addressbook  || &amp;amp;nbsp; || [[File:Cross_gray.gif]] || &amp;amp;nbsp;|| &amp;amp;nbsp; || globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|Tasks  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| &amp;amp;nbsp; || tasks&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; ||&amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;9&amp;quot; | &#039;&#039;&#039;PIM + Mobility&#039;&#039;&#039;&amp;lt;br&amp;gt;Private use only&amp;lt;br&amp;gt;No sharing, no group functions&amp;lt;br&amp;gt;Enabled for mobile synchronization &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp; || &amp;amp;nbsp; || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| &amp;amp;nbsp; || contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| &amp;amp;nbsp; || calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | USM ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp; || &amp;amp;nbsp; || usm&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Active Sync ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || rowspan=&amp;quot;3&amp;quot; | This defines the level&amp;lt;br&amp;gt;At least one of these needs to be set&amp;lt;br&amp;gt;Typically &amp;quot;Active Sync&amp;quot;|| &amp;amp;nbsp; || activesync&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Mobile App ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; ||  tbd&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | SyncML ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; || syncml&lt;br /&gt;
|-&lt;br /&gt;
|Global Addressbook  || &amp;amp;nbsp;|| [[File:Cross_gray.gif]] || &amp;amp;nbsp;|| &amp;amp;nbsp; || globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|Tasks  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| &amp;amp;nbsp; || tasks&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;6&amp;quot; | &#039;&#039;&#039;PIM + InfoStore&#039;&#039;&#039; &amp;lt;br&amp;gt;Private use only&amp;lt;br&amp;gt;No sharing, no group functions&amp;lt;br&amp;gt;Enabled for document storage. &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp;|| &amp;amp;nbsp; || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| &amp;amp;nbsp; || contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| &amp;amp;nbsp; || calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | InfoStore ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] || This combined with the absence of other switches defines the level &amp;lt;br&amp;gt; || &amp;amp;nbsp; || infostore&lt;br /&gt;
|-&lt;br /&gt;
|Global Addressbook  || &amp;amp;nbsp; || [[File:Cross_gray.gif]] || &amp;amp;nbsp;|| &amp;amp;nbsp; || globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|Tasks  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| &amp;amp;nbsp; || tasks&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;9&amp;quot; | &#039;&#039;&#039;Groupware Standard&#039;&#039;&#039;&amp;lt;br&amp;gt;Full Groupware functionality&amp;lt;br&amp;gt;Access restricted to Web GUI &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp; || &amp;amp;nbsp; || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| &amp;amp;nbsp; || contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| &amp;amp;nbsp; || calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Tasks ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| &amp;amp;nbsp; || tasks&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Shared Folders ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || rowspan=&amp;quot;3&amp;quot; | This defines the level&amp;lt;br&amp;gt;All need to be set together || &amp;amp;nbsp; || readcreatesharedfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Public Folders ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; || editpublicfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Task Delegation ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; || delegatetask&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Global Addressbook ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; || &amp;amp;nbsp; || globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|InfoStore  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| &amp;amp;nbsp; || infostore&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;16&amp;quot; | &#039;&#039;&#039;Groupware Premium&#039;&#039;&#039;&amp;lt;br&amp;gt;Full Groupware functionality&amp;lt;br&amp;gt;All external clients enabled (Mobility, Outlook, Mac)&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp; || &amp;amp;nbsp; || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| &amp;amp;nbsp; || contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| &amp;amp;nbsp; || calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Tasks ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| &amp;amp;nbsp; || tasks&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Shared Folders ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; || &amp;amp;nbsp; || readcreatesharedfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Public Folders ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; || &amp;amp;nbsp; || editpublicfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Task Delegation ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; || &amp;amp;nbsp; || delegatetask&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Global Addressbook ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; || &amp;amp;nbsp; || globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | USM ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; || &amp;amp;nbsp; || usm&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | OLOX2 ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || rowspan=&amp;quot;4&amp;quot; | This defines the level&amp;lt;br&amp;gt;At least one of these needs to be set.&amp;lt;br&amp;gt;Typically OLOX2 and Active Sync || &amp;amp;nbsp; || olox20&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Active Sync ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; || activesync&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Mobile App ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; || tbd&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | SyncML ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; || syncml&lt;br /&gt;
|-&lt;br /&gt;
|InfoStore  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| &amp;amp;nbsp; || infostore&lt;br /&gt;
|-&lt;br /&gt;
|iCal Access  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| &amp;amp;nbsp; || ical&lt;br /&gt;
|-&lt;br /&gt;
|vCard Access  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| &amp;amp;nbsp; || vcard&lt;br /&gt;
|-&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;br&amp;gt;&lt;br /&gt;
&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Additional Flexible Functions ==&lt;br /&gt;
&lt;br /&gt;
The following functions can be added flexible to each permission level.&lt;br /&gt;
&lt;br /&gt;
{|&lt;br /&gt;
|-&lt;br /&gt;
! Additional Functions  !!  Default !! Requirements / Description !! &amp;amp;nbsp; !! API Parameter&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Minimum Webmail&#039;&#039;&#039;&lt;br /&gt;
|Collect Emailaddresses || Email addresses typed into sent/reveived emails can be saved automatically in a dedicated folder || &amp;amp;nbsp; || collectemailaddresses&lt;br /&gt;
|-&lt;br /&gt;
|Edit Password  || If a plugin to change the own password is installed on the system, it will be displayed in the settings area || &amp;amp;nbsp; || editpassword&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;3&amp;quot; | &#039;&#039;&#039;Minimum PIM&#039;&#039;&#039;&lt;br /&gt;
|Multiple Mailaccounts || The user can use  external IMAP/POP3 Mailaccounts within the OX WebGUI. Starting with 6.20 this can be configured per email service || &amp;amp;nbsp; || multiplemailaccounts&lt;br /&gt;
|-&lt;br /&gt;
|Subscriptions || The user can subscribe to external/social datasources, like LinkedIN, XING, Facebook, Gmail, .... Starting with 6.20 this can be configured per subscription service || &amp;amp;nbsp; || subscriptions&lt;br /&gt;
|-&lt;br /&gt;
|Publications || The user can publish his own data (contacts/documents) for other users in the internet || &amp;amp;nbsp; || publication&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;Minimum PIM + InfoStore&#039;&#039;&#039;&lt;br /&gt;
|WebDAV || Allows WebDAV access to InfoStore documents; Requires InfoStore || &amp;amp;nbsp; || webdav&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Minimum GW Standard&#039;&#039;&#039;&lt;br /&gt;
|Manage Resources || The user is allowed to create and manage resources for the whole company || &amp;amp;nbsp; || editresource&lt;br /&gt;
|-&lt;br /&gt;
|Manage Groups  || The user is allowed to create and manage groups for the whole company || &amp;amp;nbsp; || editgroup&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Minimum GW Premium&#039;&#039;&#039;&lt;br /&gt;
|vCard || The user is allowed to create and manage resources for the whole company || &amp;amp;nbsp; || vcard&lt;br /&gt;
|-&lt;br /&gt;
|iCal  || The user can download all his contacts via the iCal interface || &amp;amp;nbsp; || ical&lt;br /&gt;
|-&lt;br /&gt;
|}&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=ProfServProjects&amp;diff=9359</id>
		<title>ProfServProjects</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=ProfServProjects&amp;diff=9359"/>
		<updated>2011-11-02T16:49:55Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;This page aims to give a detailed overview of customer-projects accompanied by the Open-Xchange professional services team: &lt;br /&gt;
The different phases and decisions as well as the documents necessary to accompany this process are listed here.&lt;br /&gt;
&lt;br /&gt;
The following diagram gives a birds-eye view of the whole process:&amp;lt;br&amp;gt;&lt;br /&gt;
&amp;lt;div style=&amp;quot;min-width 840px;&amp;quot;&amp;gt;[[File:birdseye7.png]]&amp;lt;/div&amp;gt;&amp;lt;br&amp;gt;&lt;br /&gt;
=Initialization=&lt;br /&gt;
During this phase the product gets demoed and the feasibility of the project is evaluated as well as potentially necessary customization to fit into every environment. &lt;br /&gt;
&lt;br /&gt;
At the end of this this phase a detailed offer is made and the final &amp;quot;Go&amp;quot; / &amp;quot;No-Go&amp;quot; decision is made.&lt;br /&gt;
&lt;br /&gt;
* Technical Demo (webcast or on-site)&lt;br /&gt;
** presentation of the product including all features relevant to the customer&lt;br /&gt;
* Architecure Overview&lt;br /&gt;
** Integration with customer systems instead of out-of-the-box &lt;br /&gt;
** Explain the many ways to OX and its data&lt;br /&gt;
** Used Standards and programming languages&lt;br /&gt;
** Scaling / server density&lt;br /&gt;
** Available APIs &lt;br /&gt;
** Options for branding / whitelabeling&lt;br /&gt;
* Proof Of Concept (POC)&lt;br /&gt;
** Machine in the customer-environment&lt;br /&gt;
* Technology Transfer&lt;br /&gt;
** Evaluate customer-environment (mailsystem, loadbalancer, storage, provisioning)&lt;br /&gt;
* initial Workshop(s)&lt;br /&gt;
** Using the agenda given below&lt;br /&gt;
** resulting in the Customer Implementation Concept&lt;br /&gt;
* RequestForInformation / RequestForQuotation&lt;br /&gt;
** answered by the filled out SOW&lt;br /&gt;
&lt;br /&gt;
==Tools and Results in the Phase==&lt;br /&gt;
*[https://ox6-dev.open-xchange.com/publications/files/1/projectTemplates/22276/current?secret=30e01261e422f9ec9b0af51b0d3319e2 Project Charter] &lt;br /&gt;
The Project Charter is the one central document, outlining the whole project. It is used to document the common understanding of the whole project to ensure, having the same understanding in all projects parties.&lt;br /&gt;
It starts with the motivation to run the project and contains all goals and the scope of the whole project. Stakeholders on both sides are defined as well as detailed responsibilities and milestones to measure progress. Also further organization of the project is specified including details about documentation, reporting and communication.&lt;br /&gt;
All efforts, which are already known are listed in this document.&lt;br /&gt;
* [https://ox6-dev.open-xchange.com/publications/files/1/projectTemplates/21816/current?secret=30e01261e422f9ec9b0af51b0d3319e2 Workshop Agenda] This contains topics for the initial workshop&lt;br /&gt;
*[https://ox6-dev.open-xchange.com/publications/files/1/projectTemplates/21758/current?secret=30e01261e422f9ec9b0af51b0d3319e2 Customer Implementation Concept] This is a &amp;quot;living document&amp;quot; as well in that it is updated during the project to reflect the current state of affairs&lt;br /&gt;
* [https://ox6-dev.open-xchange.com/publications/files/1/projectTemplates/22277/current?secret=30e01261e422f9ec9b0af51b0d3319e2 Basic SOW] The basic SOW describes in detail all Open-Xchange implementation-efforts already known and agreed upon at this point in time.&lt;br /&gt;
&lt;br /&gt;
=Concept=&lt;br /&gt;
During this phase it is decided what exactly there is to do, by whom and when. The resulting Customer Implementation Concept formalizes this information, accompanied by (several) SOWs which detail Open-Xchange efforts.&lt;br /&gt;
* Detail-Workshops&lt;br /&gt;
* Adaption&lt;br /&gt;
* Resources&lt;br /&gt;
* Time&lt;br /&gt;
* Budget&lt;br /&gt;
* Milestones&lt;br /&gt;
* Quality Management&lt;br /&gt;
* Risk Management&lt;br /&gt;
&lt;br /&gt;
* Detail Workshop(s)&lt;br /&gt;
* Detailed architecture-description (which parts are delivered by operating system / customer / Open-Xchange)&lt;br /&gt;
* Installation of test-system&lt;br /&gt;
* Authentication&lt;br /&gt;
** explain separation of contexts. 2 separate roles: oxadminmaster (creates contexts) and oxadmin (creates users, but only in his context)&lt;br /&gt;
** explain resolving of usernames into contexts&lt;br /&gt;
** Auth-Bundle: SSO, Auth-Plugin (DB, LDAP, IMAP, custom)&lt;br /&gt;
** Passwordchange (DB, LDAP, IMAP, custom)&lt;br /&gt;
* Integration into customer´s provisioning (choose API best suited. RMI preferred)&lt;br /&gt;
* Loadbalancing (existing / Apache / buy new one?)&lt;br /&gt;
** explain session-stickyness (1 session always resolved to the same host)&lt;br /&gt;
* Storage for Infostore (NFS / GlusterFS, existing / buy new?)&lt;br /&gt;
* Monitoring (munin, nagios -&amp;gt; script that polls Open-Xchanges JMX-interface)&lt;br /&gt;
* Scaling (How to setup a cluster, high availability)&lt;br /&gt;
* MySQL-Sizing (dedicated servers / on the ox-machine(s)? master-slave / master-master?)&lt;br /&gt;
* Branding (own heme, icons, login-page, wizard, about-dialog etc.)&lt;br /&gt;
* compatibility of the IMAP-backend (supported features vary between different MTAs)&lt;br /&gt;
* User-Migration&lt;br /&gt;
** import exiting users / contexts via CSV-Batch-Import&lt;br /&gt;
* Data-Migration &lt;br /&gt;
** from existing webmailers (Horde, @mail, squirrelmail) &lt;br /&gt;
** contacts, appointments, mailsettings (aliases, primary email-addresses, mailfilters) via import-interfaces (HTTP-API, supported: iCal, vCard)&lt;br /&gt;
* Upsell&lt;br /&gt;
* SPAM&lt;br /&gt;
* SMS/MMS&lt;br /&gt;
&lt;br /&gt;
==Tools==&lt;br /&gt;
* WorkBreakdownStructure [https://ox6-dev.open-xchange.com/publications/files/1/projectTemplates/50871/current?secret=30e01261e422f9ec9b0af51b0d3319e2 mindmeister.com-format] [https://ox6-dev.open-xchange.com/publications/files/1/projectTemplates/50873/current?secret=30e01261e422f9ec9b0af51b0d3319e2 pdf] [https://ox6-dev.open-xchange.com/publications/files/1/projectTemplates/50872/current?secret=30e01261e422f9ec9b0af51b0d3319e2 rtf]&lt;br /&gt;
*several SOWs (preferrably one per topic)&lt;br /&gt;
&lt;br /&gt;
=Implementation=&lt;br /&gt;
During this phase everything that was planned before will be realized. &lt;br /&gt;
* Installation / Configuration&lt;br /&gt;
* Integration&lt;br /&gt;
* Customization&lt;br /&gt;
* Documentation&lt;br /&gt;
* Quality Management&lt;br /&gt;
* Change Management&lt;br /&gt;
* Training&lt;br /&gt;
&lt;br /&gt;
* Documentation of all installed systems &amp;amp; components&lt;br /&gt;
* Training workshops for admins / 1st level support&lt;br /&gt;
* Open-Xchange-internal time tracking&lt;br /&gt;
* Open-Xchange-internal change management&lt;br /&gt;
* Open-Xchange-internal approval (review of the complete system)&lt;br /&gt;
** Loadbalancing&lt;br /&gt;
** MySQL-Cluster&lt;br /&gt;
** automated tests&lt;br /&gt;
** jmeter tests&lt;br /&gt;
==Tools==&lt;br /&gt;
* Requirements Checklist ... In this list all issues and todos, together with dates and the person responsible on either side, are tracked. It is expanded during meetings or calls as necessary. When the phase is over all items in the list should be checked, making the project ready for launch. &lt;br /&gt;
* OX Test protocols&lt;br /&gt;
&lt;br /&gt;
=Approval=&lt;br /&gt;
During this phase everything that was realized will be checked (again) to make sure it is ready and exactly to the customers wishes. As soon as that is the case it is our recommendation to do a &amp;quot;soft-launch&amp;quot;, a launch of the production system but with only a limited number of users (ca. 5%). When that is done successfully and any last-minute issues are uncovered and fixed the product is launched.&lt;br /&gt;
&lt;br /&gt;
* Tests&lt;br /&gt;
* Review&lt;br /&gt;
* Soft-Launch&lt;br /&gt;
* Migration&lt;br /&gt;
* Handover to Support&lt;br /&gt;
&lt;br /&gt;
* detailed technical documentation including test-accounts, credentials, people in charge etc.&lt;br /&gt;
* Customer tests&lt;br /&gt;
* Lessons learned &lt;br /&gt;
* Open-Xchange-internal project retrospective&lt;br /&gt;
* Handover to Open-Xchange support &lt;br /&gt;
** test OTRS process&lt;br /&gt;
==Tools==&lt;br /&gt;
* [https://ox6-dev.open-xchange.com/publications/files/1/projectTemplates/18613/current?secret=30e01261e422f9ec9b0af51b0d3319e2 Meeting Minutes] These minutes cover attendees to a meeting, topics discussed, decisions made and action items.&lt;br /&gt;
* Requirements Checklist ... This list produced during the previous phase contains agreed upon and done items. These should be checked again in this phase by the customer´s quality assurance team for the live system.&lt;br /&gt;
* Customer test protocols&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_Permission_Level&amp;diff=7453</id>
		<title>OX Permission Level</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_Permission_Level&amp;diff=7453"/>
		<updated>2011-03-07T06:28:24Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= OX Permission Level Matrix=&lt;br /&gt;
&lt;br /&gt;
OX HE/SE allows to provide different permission levels to the users. &lt;br /&gt;
&lt;br /&gt;
The levels start with pure webmail-only functionality and end with the full featured groupware product including all connectors and are described in the first table.&lt;br /&gt;
&lt;br /&gt;
* &#039;&#039;&#039;Webmail&#039;&#039;&#039; contains pure webmail functionality including a private addressbook&lt;br /&gt;
* &#039;&#039;&#039;PIM&#039;&#039;&#039; (Private Information Management) adds private calendar and private tasks, no group or sharing capabilities are available&lt;br /&gt;
* &#039;&#039;&#039;PIM + Mobility&#039;&#039;&#039; adds mobile synchronisation to the PIM level&lt;br /&gt;
* &#039;&#039;&#039;PIM + InfoStore&#039;&#039;&#039; adds private InfoStore functionality to the PIM level&lt;br /&gt;
* &#039;&#039;&#039;Groupware Standard&#039;&#039;&#039; includes all group and sharing capabilities as well as the InfoStore&lt;br /&gt;
* &#039;&#039;&#039;Groupware Premium&#039;&#039;&#039; adds all external connectors and mobile synchronisation to Groupware Standard&lt;br /&gt;
&lt;br /&gt;
In addition to this levels, OX HE/SE contains several functions, which can flexible be used with every level. This functions are described in the second table.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== How to read the Matrix ==&lt;br /&gt;
&lt;br /&gt;
{|&lt;br /&gt;
|-&lt;br /&gt;
!  !!  Definition&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;Mandatory&#039;&#039;&#039; ||  This column defines the options, which must not be changed for this level&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;Default&#039;&#039;&#039; ||  This column lists the options, which are activated per default for this level&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;API Parameter&#039;&#039;&#039; || Related parameter in the RMI, SOAP and CLT API - described in the [http://software.open-xchange.com/OX6/doc/OX6-Provisioning.pdf Provisioning Documentation]&lt;br /&gt;
|-&lt;br /&gt;
|&amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;and/or&#039;&#039;&#039; || Minimum one of this options need to be activated in this level&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | &amp;amp;nbsp;|| Fields in this color define the most important differentiator to the next lower level&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Matrix - Permission Levels ==&lt;br /&gt;
&lt;br /&gt;
This table describes the mandatory parameters for the different permission levels.&lt;br /&gt;
&lt;br /&gt;
{|&lt;br /&gt;
|-&lt;br /&gt;
! OX Base Levels  !!  Functionality !!  Mandatory !! Default !! Requirements / Description !! &amp;amp;nbsp; !! API Parameter&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Webmail&#039;&#039;&#039;&lt;br /&gt;
Webmail only &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp;|| &amp;amp;nbsp;|| webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| &amp;amp;nbsp; || contacts&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;5&amp;quot; | &#039;&#039;&#039;PIM&#039;&#039;&#039;&amp;lt;br&amp;gt;Private use only&amp;lt;br&amp;gt;No sharing, no group functions. &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || rowspan=&amp;quot;3&amp;quot; | The absence of other features defines this level || &amp;amp;nbsp; || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp; || contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp; || calendar&lt;br /&gt;
|-&lt;br /&gt;
|Global Addressbook  || &amp;amp;nbsp; || [[File:Cross_gray.gif]] || &amp;amp;nbsp;|| &amp;amp;nbsp; || globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|Tasks  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| &amp;amp;nbsp; || tasks&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; ||&amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;9&amp;quot; | &#039;&#039;&#039;PIM + Mobility&#039;&#039;&#039;&amp;lt;br&amp;gt;Private use only&amp;lt;br&amp;gt;No sharing, no group functions&amp;lt;br&amp;gt;Enabled for mobile synchronization &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp; || &amp;amp;nbsp; || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| &amp;amp;nbsp; || contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| &amp;amp;nbsp; || calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | USM ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || Technical Requirement || &amp;amp;nbsp; || usm&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Active Sync ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || rowspan=&amp;quot;3&amp;quot; | This defines the level&amp;lt;br&amp;gt;At least one of these needs to be set&amp;lt;br&amp;gt;Typically &amp;quot;Active Sync&amp;quot;|| &amp;amp;nbsp; || activesync&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Mobile App ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; ||  tbd&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | SyncML ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; || syncml&lt;br /&gt;
|-&lt;br /&gt;
|Global Addressbook  || &amp;amp;nbsp;|| [[File:Cross_gray.gif]] || &amp;amp;nbsp;|| &amp;amp;nbsp; || globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|Tasks  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| &amp;amp;nbsp; || tasks&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;6&amp;quot; | &#039;&#039;&#039;PIM + InfoStore&#039;&#039;&#039; &amp;lt;br&amp;gt;Private use only&amp;lt;br&amp;gt;No sharing, no group functions&amp;lt;br&amp;gt;Enabled for document storage. &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp;|| &amp;amp;nbsp; || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| &amp;amp;nbsp; || contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| &amp;amp;nbsp; || calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | InfoStore ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] || This combined with the absence of other switches defines the level &amp;lt;br&amp;gt; || &amp;amp;nbsp; || infostore&lt;br /&gt;
|-&lt;br /&gt;
|Global Addressbook  || &amp;amp;nbsp; || [[File:Cross_gray.gif]] || &amp;amp;nbsp;|| &amp;amp;nbsp; || globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|Tasks  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| &amp;amp;nbsp; || tasks&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;9&amp;quot; | &#039;&#039;&#039;Groupware Standard&#039;&#039;&#039;&amp;lt;br&amp;gt;Full Groupware functionality&amp;lt;br&amp;gt;Access restricted to Web GUI &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp; || &amp;amp;nbsp; || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| &amp;amp;nbsp; || contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| &amp;amp;nbsp; || calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Tasks ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| &amp;amp;nbsp; || tasks&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Shared Folders ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || rowspan=&amp;quot;3&amp;quot; | This defines the level&amp;lt;br&amp;gt;All need to be set together || &amp;amp;nbsp; || readcreatesharedfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Public Folders ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; || editpublicfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Task Delegation ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; || delegatetask&lt;br /&gt;
|-&lt;br /&gt;
|Global Addressbook  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| &amp;amp;nbsp; || globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|InfoStore  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| &amp;amp;nbsp; || infostore&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;14&amp;quot; | &#039;&#039;&#039;Groupware Premium&#039;&#039;&#039;&amp;lt;br&amp;gt;Full Groupware functionality&amp;lt;br&amp;gt;All external clients enabled (Mobility, Outlook, Mac)&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp; || &amp;amp;nbsp; || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| &amp;amp;nbsp; || contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| &amp;amp;nbsp; || calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Tasks ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| &amp;amp;nbsp; || tasks&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Shared Folders ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || Technical Requirement || &amp;amp;nbsp; || readcreatesharedfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Public Folders ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || Technical Requirement || &amp;amp;nbsp; || editpublicfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Task Delegation ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; || &amp;amp;nbsp; || delegatetask&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Global Addressbook ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || Technical Requirement || &amp;amp;nbsp; || globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | USM ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || Technical Requirement || &amp;amp;nbsp; || usm&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | OLOX2 ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || rowspan=&amp;quot;4&amp;quot; | This defines the level&amp;lt;br&amp;gt;At least one of these needs to be set.&amp;lt;br&amp;gt;Typically OLOX2 and Active Sync || &amp;amp;nbsp; || olox20&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Active Sync ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; || activesync&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Mobile App ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; || tbd&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | SyncML ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; || syncml&lt;br /&gt;
|-&lt;br /&gt;
|InfoStore  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| &amp;amp;nbsp; || infostore&lt;br /&gt;
|-&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;br&amp;gt;&lt;br /&gt;
&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Additional Flexible Functions ==&lt;br /&gt;
&lt;br /&gt;
The following functions can be added flexible to each permission level.&lt;br /&gt;
&lt;br /&gt;
{|&lt;br /&gt;
|-&lt;br /&gt;
! Additional Functions  !!  Default !! Requirements / Description !! &amp;amp;nbsp; !! API Parameter&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Minimum Webmail&#039;&#039;&#039;&lt;br /&gt;
|Collect Emailaddresses || Email addresses typed into sent/reveived emails can be saved automatically in a dedicated folder || &amp;amp;nbsp; || collectemailaddresses&lt;br /&gt;
|-&lt;br /&gt;
|Edit Password  || If a plugin to change the own password is installed on the system, it will be displayed in the settings area || &amp;amp;nbsp; || editpassword&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;3&amp;quot; | &#039;&#039;&#039;Minimum PIM&#039;&#039;&#039;&lt;br /&gt;
|Multiple Mailaccounts || The user can use  external IMAP/POP3 Mailaccounts within the OX WebGUI. Starting with 6.20 this can be configured per email service || &amp;amp;nbsp; || multiplemailaccounts&lt;br /&gt;
|-&lt;br /&gt;
|Subscriptions || The user can subscribe to external/social datasources, like LinkedIN, XING, Facebook, Gmail, .... Starting with 6.20 this can be configured per subscription service || &amp;amp;nbsp; || subscriptions&lt;br /&gt;
|-&lt;br /&gt;
|Publications || The user can publish his own data (contacts/documents) for other users in the internet || &amp;amp;nbsp; || publication&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;Minimum PIM + InfoStore&#039;&#039;&#039;&lt;br /&gt;
|WebDAV || Allows WebDAV access to InfoStore documents; Requires InfoStore || &amp;amp;nbsp; || webdav&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Minimum GW Standard&#039;&#039;&#039;&lt;br /&gt;
|Manage Resources || The user is allowed to create and manage resources for the whole company || &amp;amp;nbsp; || editresource&lt;br /&gt;
|-&lt;br /&gt;
|Manage Groups  || The user is allowed to create and manage groups for the whole company || &amp;amp;nbsp; || editgroup&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Minimum GW Premium&#039;&#039;&#039;&lt;br /&gt;
|vCard || The user is allowed to create and manage resources for the whole company || &amp;amp;nbsp; || vcard&lt;br /&gt;
|-&lt;br /&gt;
|iCal  || The user can download all his contacts via the iCal interface || &amp;amp;nbsp; || ical&lt;br /&gt;
|-&lt;br /&gt;
|}&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_Permission_Level&amp;diff=7368</id>
		<title>OX Permission Level</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_Permission_Level&amp;diff=7368"/>
		<updated>2011-03-02T07:41:10Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= OX Permission Level Matrix=&lt;br /&gt;
&lt;br /&gt;
OX HE/SE allows to provide different permission levels to the users. &lt;br /&gt;
&lt;br /&gt;
The levels start with pure webmail-only functionality and end with the full featured groupware product including all connectors and are described in the first table.&lt;br /&gt;
&lt;br /&gt;
* &#039;&#039;&#039;Webmail&#039;&#039;&#039; contains pure webmail functionality including a private addressbook&lt;br /&gt;
* &#039;&#039;&#039;PIM&#039;&#039;&#039; (Private Information Management) adds private calendar and private tasks, no group or sharing capabilities are available&lt;br /&gt;
* &#039;&#039;&#039;PIM + Mobility&#039;&#039;&#039; adds mobile synchronisation to the PIM level&lt;br /&gt;
* &#039;&#039;&#039;PIM + InfoStore&#039;&#039;&#039; adds private InfoStore functionality to the PIM level&lt;br /&gt;
* &#039;&#039;&#039;Groupware Standard&#039;&#039;&#039; includes all group and sharing capabilities as well as the InfoStore&lt;br /&gt;
* &#039;&#039;&#039;Groupware Premium&#039;&#039;&#039; adds all external connectors and mobile synchronisation to Groupware Standard&lt;br /&gt;
&lt;br /&gt;
In addition to this levels, OX HE/SE contains several functions, which can flexible be used with every level. This functions are described in the second table.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== How to read the Matrix ==&lt;br /&gt;
&lt;br /&gt;
{|&lt;br /&gt;
|-&lt;br /&gt;
!  !!  Definition&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;Mandatory&#039;&#039;&#039; ||  This column defines the options, which must not be changed for this level&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;Default&#039;&#039;&#039; ||  This column lists the options, which are activated per default for this level&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;API Parameter&#039;&#039;&#039; || Related parameter in the RMI, SOAP and CLT API - described in the [http://software.open-xchange.com/OX6/doc/OX6-Provisioning.pdf Provisioning Documentation]&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;and/or&#039;&#039;&#039; || Minimum one of this options need to be activated in this level&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | &amp;amp;nbsp;|| Fields in this color define the most important differentiator to the next lower level&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;br&amp;gt;&lt;br /&gt;
&amp;lt;br&amp;gt;&lt;br /&gt;
== Matrix - Permission Levels ==&lt;br /&gt;
&lt;br /&gt;
This table describes the mandatory parameters for the different permission levels.&lt;br /&gt;
&lt;br /&gt;
{|&lt;br /&gt;
|-&lt;br /&gt;
! OX Base Levels  !!  Functionality !!  Mandatory !! Default !! Requirements / Description !! API Parameter&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Webmail&#039;&#039;&#039;&lt;br /&gt;
Webmail only &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp;|| webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| contacts&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;5&amp;quot; | &#039;&#039;&#039;PIM&#039;&#039;&#039;&amp;lt;br&amp;gt;Private use only&amp;lt;br&amp;gt;No sharing, no group functions. &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || rowspan=&amp;quot;3&amp;quot; | The absence of other features defines this level || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || calendar&lt;br /&gt;
|-&lt;br /&gt;
|Global Addressbook  || &amp;amp;nbsp; || [[File:Cross_gray.gif]] || &amp;amp;nbsp;|| globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|Tasks  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| tasks&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;9&amp;quot; | &#039;&#039;&#039;PIM + Mobility&#039;&#039;&#039;&amp;lt;br&amp;gt;Private use only&amp;lt;br&amp;gt;No sharing, no group functions&amp;lt;br&amp;gt;Enabled for mobile synchronization &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp; || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | USM ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || Technical Requirement || usm&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Active Sync ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || rowspan=&amp;quot;3&amp;quot; | This defines the level&amp;lt;br&amp;gt;At least one of these needs to be set&amp;lt;br&amp;gt;Typically &amp;quot;Active Sync&amp;quot;|| activesync&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Mobile App ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  ||  tbd&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | SyncML ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || syncml&lt;br /&gt;
|-&lt;br /&gt;
|Global Addressbook  || &amp;amp;nbsp;|| [[File:Cross_gray.gif]] || &amp;amp;nbsp;|| globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|Tasks  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| tasks&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;6&amp;quot; | &#039;&#039;&#039;PIM + InfoStore&#039;&#039;&#039; &amp;lt;br&amp;gt;Private use only&amp;lt;br&amp;gt;No sharing, no group functions&amp;lt;br&amp;gt;Enabled for document storage. &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp;|| webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | InfoStore ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] || This combined with the absence of other switches defines the level &lt;br /&gt;
|| infostore&lt;br /&gt;
|-&lt;br /&gt;
|Global Addressbook  || &amp;amp;nbsp; || [[File:Cross_gray.gif]] || &amp;amp;nbsp;|| globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|Tasks  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| tasks&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;9&amp;quot; | &#039;&#039;&#039;Groupware Standard&#039;&#039;&#039;&amp;lt;br&amp;gt;Full Groupware functionality&amp;lt;br&amp;gt;Access restricted to Web GUI &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp; || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Tasks ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| tasks&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Shared Folders ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || rowspan=&amp;quot;3&amp;quot; | This defines the level&amp;lt;br&amp;gt;All need to be set together || readcreatesharedfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Public Folders ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || editpublicfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Task Delegation ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || delegatetask&lt;br /&gt;
|-&lt;br /&gt;
|Global Addressbook  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|InfoStore  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| infostore&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;14&amp;quot; | &#039;&#039;&#039;Groupware Premium&#039;&#039;&#039;&amp;lt;br&amp;gt;Full Groupware functionality&amp;lt;br&amp;gt;All external clients enabled (Mobility, Outlook, Mac)&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp; || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Tasks ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| tasks&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Shared Folders ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || Technical Requirement || readcreatesharedfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Public Folders ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || Technical Requirement || editpublicfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Task Delegation ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; || delegatetask&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Global Addressbook ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || Technical Requirement || globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | USM ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || Technical Requirement || usm&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | OLOX2 ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || rowspan=&amp;quot;4&amp;quot; | This defines the level&amp;lt;br&amp;gt;At least one of these needs to be set.&amp;lt;br&amp;gt;Typically OLOX2 and Active Sync || olox20&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Active Sync ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || activesync&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Mobile App ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || tbd&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | SyncML ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || syncml&lt;br /&gt;
|-&lt;br /&gt;
|InfoStore  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| infostore&lt;br /&gt;
|-&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;br&amp;gt;&lt;br /&gt;
&amp;lt;br&amp;gt;&lt;br /&gt;
== Additional Flexible Functions ==&lt;br /&gt;
&lt;br /&gt;
The following functions can be added flexible to each permission level.&lt;br /&gt;
&lt;br /&gt;
{|&lt;br /&gt;
|-&lt;br /&gt;
! Additional Functions  !!  Default !! Requirements / Description !! API Parameter&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Minimum Webmail&#039;&#039;&#039;&lt;br /&gt;
|Collect Emailaddresses || Email addresses typed into sent/reveived emails can be saved automatically in a dedicated folder || collectemailaddresses&lt;br /&gt;
|-&lt;br /&gt;
|Edit Password  || If a plugin to change the own password is installed on the system, it will be displayed in the settings area || editpassword&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;3&amp;quot; | &#039;&#039;&#039;Minimum PIM&#039;&#039;&#039;&lt;br /&gt;
|Multiple Mailaccounts || The user can use  external IMAP/POP3 Mailaccounts within the OX WebGUI. Starting with 6.20 this can be configured per email service || multiplemailaccounts&lt;br /&gt;
|-&lt;br /&gt;
|Subscriptions || The user can subscribe to external/social datasources, like LinkedIN, XING, Facebook, Gmail, .... Starting with 6.20 this can be configured per subscription service || subscriptions&lt;br /&gt;
|-&lt;br /&gt;
|Publications || The user can publish his own data (contacts/documents) for other users in the internet || publication&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;Minimum PIM + InfoStore&#039;&#039;&#039;&lt;br /&gt;
|WebDAV || Allows WebDAV access to InfoStore documents; Requires InfoStore || webdav&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Minimum GW Standard&#039;&#039;&#039;&lt;br /&gt;
|Manage Resources || The user is allowed to create and manage resources for the whole company || editresource&lt;br /&gt;
|-&lt;br /&gt;
|Manage Groups  || The user is allowed to create and manage groups for the whole company || editgroup&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Minimum GW Premium&#039;&#039;&#039;&lt;br /&gt;
|vCard || The user is allowed to create and manage resources for the whole company || vcard&lt;br /&gt;
|-&lt;br /&gt;
|iCal  || The user can download all his contacts via the iCal interface || ical&lt;br /&gt;
|-&lt;br /&gt;
|}&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_Permission_Level&amp;diff=7367</id>
		<title>OX Permission Level</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_Permission_Level&amp;diff=7367"/>
		<updated>2011-03-02T07:31:35Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= OX Permission Level Matrix=&lt;br /&gt;
&lt;br /&gt;
OX HE/SE allows to provide different permission levels to the users. &lt;br /&gt;
&lt;br /&gt;
The levels start with pure webmail-only functionality and end with the full featured groupware product including all connectors and are described in the first table.&lt;br /&gt;
&lt;br /&gt;
* &#039;&#039;&#039;Webmail&#039;&#039;&#039; contains pure webmail functionality including a private addressbook&lt;br /&gt;
* &#039;&#039;&#039;PIM&#039;&#039;&#039; (Private Information Management) adds private calendar and private tasks, no group or sharing capabilities are available&lt;br /&gt;
* &#039;&#039;&#039;PIM + Mobility&#039;&#039;&#039; adds mobile synchronisation to the PIM level&lt;br /&gt;
* &#039;&#039;&#039;PIM + InfoStore&#039;&#039;&#039; adds private InfoStore functionality to the PIM level&lt;br /&gt;
* &#039;&#039;&#039;Groupware Standard&#039;&#039;&#039; includes all group and sharing capabilities as well as the InfoStore&lt;br /&gt;
* &#039;&#039;&#039;Groupware Premium&#039;&#039;&#039; adds all external connectors and mobile synchronisation to Groupware Standard&lt;br /&gt;
&lt;br /&gt;
In addition to this levels, OX HE/SE contains several functions, which can flexible be used with every level. This functions are described in the second table.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== How to read the Matrix ==&lt;br /&gt;
&lt;br /&gt;
{|&lt;br /&gt;
|-&lt;br /&gt;
!  !!  Definition&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;Mandatory&#039;&#039;&#039; ||  This column defines the options, which must not be changed for this level&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;Default&#039;&#039;&#039; ||  This column lists the options, which are activated per default for this level&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;and/or&#039;&#039;&#039; || Minimum one of this options need to be activated in this level&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | &amp;amp;nbsp;|| Fields in this color define the most important differentiator to the next lower level&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;br&amp;gt;&lt;br /&gt;
&amp;lt;br&amp;gt;&lt;br /&gt;
==OX Permission Level Matrix - Base Levels==&lt;br /&gt;
&lt;br /&gt;
{|&lt;br /&gt;
|-&lt;br /&gt;
! OX Base Levels  !!  Functionality !!  Mandatory !! Default !! Requirements / Description !! Permission (technical)&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Webmail&#039;&#039;&#039;&lt;br /&gt;
Webmail only &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp;|| webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| contacts&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;5&amp;quot; | &#039;&#039;&#039;PIM&#039;&#039;&#039;&amp;lt;br&amp;gt;Private use only&amp;lt;br&amp;gt;No sharing, no group functions. &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || rowspan=&amp;quot;3&amp;quot; | The absence of other features defines this level || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || calendar&lt;br /&gt;
|-&lt;br /&gt;
|Global Addressbook  || &amp;amp;nbsp; || [[File:Cross_gray.gif]] || &amp;amp;nbsp;|| globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|Tasks  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| tasks&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;9&amp;quot; | &#039;&#039;&#039;PIM + Mobility&#039;&#039;&#039;&amp;lt;br&amp;gt;Private use only&amp;lt;br&amp;gt;No sharing, no group functions&amp;lt;br&amp;gt;Enabled for mobile synchronization &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp; || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | USM ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || Technical Requirement || usm&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Active Sync ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || rowspan=&amp;quot;3&amp;quot; | This defines the level&amp;lt;br&amp;gt;At least one of these needs to be set&amp;lt;br&amp;gt;Typically &amp;quot;Active Sync&amp;quot;|| activesync&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Mobile App ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  ||  tbd&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | SyncML ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || syncml&lt;br /&gt;
|-&lt;br /&gt;
|Global Addressbook  || &amp;amp;nbsp;|| [[File:Cross_gray.gif]] || &amp;amp;nbsp;|| globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|Tasks  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| tasks&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;6&amp;quot; | &#039;&#039;&#039;PIM + InfoStore&#039;&#039;&#039; &amp;lt;br&amp;gt;Private use only&amp;lt;br&amp;gt;No sharing, no group functions&amp;lt;br&amp;gt;Enabled for document storage. &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp;|| webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | InfoStore ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] || This combined with the absence of other switches defines the level &lt;br /&gt;
|| infostore&lt;br /&gt;
|-&lt;br /&gt;
|Global Addressbook  || &amp;amp;nbsp; || [[File:Cross_gray.gif]] || &amp;amp;nbsp;|| globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|Tasks  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| tasks&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;9&amp;quot; | &#039;&#039;&#039;Groupware Standard&#039;&#039;&#039;&amp;lt;br&amp;gt;Full Groupware functionality&amp;lt;br&amp;gt;Access restricted to Web GUI &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp; || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Tasks ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| tasks&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Shared Folders ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || rowspan=&amp;quot;3&amp;quot; | This defines the level&amp;lt;br&amp;gt;All need to be set together || readcreatesharedfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Public Folders ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || editpublicfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Task Delegation ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || delegatetask&lt;br /&gt;
|-&lt;br /&gt;
|Global Addressbook  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|InfoStore  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| infostore&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;14&amp;quot; | &#039;&#039;&#039;Groupware Premium&#039;&#039;&#039;&amp;lt;br&amp;gt;Full Groupware functionality&amp;lt;br&amp;gt;All external clients enabled (Mobility, Outlook, Mac)&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp; || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Tasks ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| tasks&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Shared Folders ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || Technical Requirement || readcreatesharedfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Public Folders ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || Technical Requirement || editpublicfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Task Delegation ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; || delegatetask&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Global Addressbook ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || Technical Requirement || globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | USM ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || Technical Requirement || usm&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | OLOX2 ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || rowspan=&amp;quot;4&amp;quot; | This defines the level&amp;lt;br&amp;gt;At least one of these needs to be set.&amp;lt;br&amp;gt;Typically OLOX2 and Active Sync || olox20&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Active Sync ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || activesync&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Mobile App ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || tbd&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | SyncML ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || syncml&lt;br /&gt;
|-&lt;br /&gt;
|InfoStore  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| infostore&lt;br /&gt;
|-&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;br&amp;gt;&lt;br /&gt;
&amp;lt;br&amp;gt;&lt;br /&gt;
==OX Permission Level Matrix - Additional Functions ==&lt;br /&gt;
&lt;br /&gt;
The following functions can be added flexible to each permission level.&lt;br /&gt;
&lt;br /&gt;
{|&lt;br /&gt;
|-&lt;br /&gt;
! Additional Functions  !!  Default !! Requirements / Description !! Permission (technical)&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Minimum Webmail&#039;&#039;&#039;&lt;br /&gt;
|Collect Emailaddresses || Email addresses typed into sent/reveived emails can be saved automatically in a dedicated folder || collectemailaddresses&lt;br /&gt;
|-&lt;br /&gt;
|Edit Password  || If a plugin to change the own password is installed on the system, it will be displayed in the settings area || editpassword&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;3&amp;quot; | &#039;&#039;&#039;Minimum PIM&#039;&#039;&#039;&lt;br /&gt;
|Multiple Mailaccounts || The user can use  external IMAP/POP3 Mailaccounts within the OX WebGUI. Starting with 6.20 this can be configured per email service || multiplemailaccounts&lt;br /&gt;
|-&lt;br /&gt;
|Subscriptions || The user can subscribe to external/social datasources, like LinkedIN, XING, Facebook, Gmail, .... Starting with 6.20 this can be configured per subscription service || subscriptions&lt;br /&gt;
|-&lt;br /&gt;
|Publications || The user can publish his own data (contacts/documents) for other users in the internet || publication&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;Minimum PIM + InfoStore&#039;&#039;&#039;&lt;br /&gt;
|WebDAV || Allows WebDAV access to InfoStore documents; Requires InfoStore || webdav&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Minimum GW Standard&#039;&#039;&#039;&lt;br /&gt;
|Manage Resources || The user is allowed to create and manage resources for the whole company || editresource&lt;br /&gt;
|-&lt;br /&gt;
|Manage Groups  || The user is allowed to create and manage groups for the whole company || editgroup&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Minimum GW Premium&#039;&#039;&#039;&lt;br /&gt;
|vCard || The user is allowed to create and manage resources for the whole company || vcard&lt;br /&gt;
|-&lt;br /&gt;
|iCal  || The user can download all his contacts via the iCal interface || ical&lt;br /&gt;
|-&lt;br /&gt;
|}&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_Permission_Level&amp;diff=7361</id>
		<title>OX Permission Level</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_Permission_Level&amp;diff=7361"/>
		<updated>2011-03-02T07:17:54Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Open-Xchange Permission Level =&lt;br /&gt;
Open-Xchange Hosting Edition is the only groupware specifically designed to meet the needs of SaaS providers. Provide your customers with free, attractive webmail and sell additional collaboration features through the new Open-Xchange platform.&lt;br /&gt;
&lt;br /&gt;
Your customers can use E-Mail, private calendar and private adress folgers for free using the web-based user interface of Open-Xchange. Additional features such as team calendars or document management can be activated and ordered directly in the Open-Xchange user interface!&lt;br /&gt;
&lt;br /&gt;
This article will show the different Permission Levels for the different modules.&lt;br /&gt;
&lt;br /&gt;
= OX Permission Level Matrix=&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== How to read the Matrix ==&lt;br /&gt;
&lt;br /&gt;
{|&lt;br /&gt;
|-&lt;br /&gt;
!  !!  Definition&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;Mandatory&#039;&#039;&#039; ||  This column defines the options, which must not be changed for this level&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;Default&#039;&#039;&#039; ||  This column lists the options, which are activated per default for this level&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;and/or&#039;&#039;&#039; || Minimum one of this options need to be activated in this level&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | &amp;amp;nbsp;|| Fields in this color define the most important differentiator to the next lower level&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
==OX Permission Level Matrix - Base Levels==&lt;br /&gt;
&lt;br /&gt;
{|&lt;br /&gt;
|-&lt;br /&gt;
! OX Base Levels  !!  Functionality !!  Mandatory !! Default !! Requirements / Description !! Permission (technical)&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Webmail&#039;&#039;&#039;&lt;br /&gt;
Webmail only &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp;|| webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| contacts&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;5&amp;quot; | &#039;&#039;&#039;PIM&#039;&#039;&#039;&amp;lt;br&amp;gt;Private use only&amp;lt;br&amp;gt;No sharing, no group functions. &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || rowspan=&amp;quot;3&amp;quot; | The absence of other features defines this level || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || calendar&lt;br /&gt;
|-&lt;br /&gt;
|Global Addressbook  || &amp;amp;nbsp; || [[File:Cross_gray.gif]] || &amp;amp;nbsp;|| globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|Tasks  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| tasks&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;9&amp;quot; | &#039;&#039;&#039;PIM + Mobility&#039;&#039;&#039;&amp;lt;br&amp;gt;Private use only&amp;lt;br&amp;gt;No sharing, no group functions&amp;lt;br&amp;gt;Enabled for mobile synchronization &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp; || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | USM ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || Technical Requirement || usm&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Active Sync ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || rowspan=&amp;quot;3&amp;quot; | This defines the level&amp;lt;br&amp;gt;At least one of these needs to be set&amp;lt;br&amp;gt;Typically &amp;quot;Active Sync&amp;quot;|| activesync&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Mobile App ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  ||  tbd&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | SyncML ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || syncml&lt;br /&gt;
|-&lt;br /&gt;
|Global Addressbook  || &amp;amp;nbsp;|| [[File:Cross_gray.gif]] || &amp;amp;nbsp;|| globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|Tasks  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| tasks&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;6&amp;quot; | &#039;&#039;&#039;PIM + InfoStore&#039;&#039;&#039; &amp;lt;br&amp;gt;Private use only&amp;lt;br&amp;gt;No sharing, no group functions&amp;lt;br&amp;gt;Enabled for document storage. &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp;|| webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | InfoStore ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] || This combined with the absence of other switches defines the level &lt;br /&gt;
|| infostore&lt;br /&gt;
|-&lt;br /&gt;
|Global Addressbook  || &amp;amp;nbsp; || [[File:Cross_gray.gif]] || &amp;amp;nbsp;|| globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|Tasks  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| tasks&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;9&amp;quot; | &#039;&#039;&#039;Groupware Standard&#039;&#039;&#039;&amp;lt;br&amp;gt;Full Groupware functionality&amp;lt;br&amp;gt;Access restricted to Web GUI &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp; || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Tasks ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| tasks&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Shared Folders ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || rowspan=&amp;quot;3&amp;quot; | This defines the level&amp;lt;br&amp;gt;All need to be set together || readcreatesharedfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Public Folders ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || editpublicfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Task Delegation ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || delegatetask&lt;br /&gt;
|-&lt;br /&gt;
|Global Addressbook  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|InfoStore  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| infostore&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;14&amp;quot; | &#039;&#039;&#039;Groupware Premium&#039;&#039;&#039;&amp;lt;br&amp;gt;Full Groupware functionality&amp;lt;br&amp;gt;All external clients enabled (Mobility, Outlook, Mac)&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp; || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Tasks ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| tasks&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Shared Folders ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || Technical Requirement || readcreatesharedfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Public Folders ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || Technical Requirement || editpublicfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Task Delegation ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; || delegatetask&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Global Addressbook ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || Technical Requirement || globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | USM ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || Technical Requirement || usm&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | OLOX2 ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || rowspan=&amp;quot;4&amp;quot; | This defines the level&amp;lt;br&amp;gt;At least one of these needs to be set.&amp;lt;br&amp;gt;Typically OLOX2 and Active Sync || olox20&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Active Sync ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || activesync&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Mobile App ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || tbd&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | SyncML ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || syncml&lt;br /&gt;
|-&lt;br /&gt;
|InfoStore  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| infostore&lt;br /&gt;
|-&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
==OX Permission Level Matrix - Additional Functions ==&lt;br /&gt;
&lt;br /&gt;
The following functions can be added flexible to each permission level.&lt;br /&gt;
&lt;br /&gt;
{|&lt;br /&gt;
|-&lt;br /&gt;
! Additional Functions  !!  Functionality !!  Mandatory !! Default !! Requirements / Description !! Permission (technical)&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Minimum Webmail&#039;&#039;&#039;&lt;br /&gt;
|Collect Emailaddresses || [[File:check.gif]] || [[File:Cross_gray.gif]] || Email addresses typed into sent/reveived emails can be saved automatically in a dedicated folder || collectemailaddresses&lt;br /&gt;
|-&lt;br /&gt;
|Edit Password  || [[File:check.gif]] || [[File:Cross_gray.gif]] || If a plugin to change the own password is installed on the system, it will be displayed in the settings area || editpassword&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;3&amp;quot; | &#039;&#039;&#039;Minimum PIM&#039;&#039;&#039;&lt;br /&gt;
|Multiple Mailaccounts || [[File:check.gif]] || [[File:Cross_gray.gif]] || The user can use  external IMAP/POP3 Mailaccounts within the OX WebGUI. Starting with 6.20 this can be configured per email service || multiplemailaccounts&lt;br /&gt;
|-&lt;br /&gt;
|Subscriptions || [[File:check.gif]] || [[File:Cross_gray.gif]] || The user can subscribe to external/social datasources, like LinkedIN, XING, Facebook, Gmail, .... Starting with 6.20 this can be configured per subscription service || subscriptions&lt;br /&gt;
|-&lt;br /&gt;
|Publications || [[File:check.gif]] || [[File:Cross_gray.gif]] || The user can publish his own data (contacts/documents) for other users in the internet || publication&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;Minimum PIM + InfoStore&#039;&#039;&#039;&lt;br /&gt;
|WebDAV || [[File:check.gif]] || [[File:Cross_gray.gif]] || Allows WebDAV access to InfoStore documents; Requires InfoStore || webdav&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Minimum GW Standard&#039;&#039;&#039;&lt;br /&gt;
|Manage Resources || [[File:check.gif]] || [[File:Cross_gray.gif]] || The user is allowed to create and manage resources for the whole company || editresource&lt;br /&gt;
|-&lt;br /&gt;
|Manage Groups  || [[File:check.gif]] || [[File:Cross_gray.gif]] || The user is allowed to create and manage groups for the whole company || editgroup&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Minimum GW Premium&#039;&#039;&#039;&lt;br /&gt;
|vCard || [[File:check.gif]] || [[File:Cross_gray.gif]] || The user is allowed to create and manage resources for the whole company || vcard&lt;br /&gt;
|-&lt;br /&gt;
|iCal  || [[File:check.gif]] || [[File:Cross_gray.gif]] || The user can download all his contacts via the iCal interface || ical&lt;br /&gt;
|-&lt;br /&gt;
|}&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_Permission_Level&amp;diff=7360</id>
		<title>OX Permission Level</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_Permission_Level&amp;diff=7360"/>
		<updated>2011-03-02T07:10:15Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Open-Xchange Permission Level =&lt;br /&gt;
Open-Xchange Hosting Edition is the only groupware specifically designed to meet the needs of SaaS providers. Provide your customers with free, attractive webmail and sell additional collaboration features through the new Open-Xchange platform.&lt;br /&gt;
&lt;br /&gt;
Your customers can use E-Mail, private calendar and private adress folgers for free using the web-based user interface of Open-Xchange. Additional features such as team calendars or document management can be activated and ordered directly in the Open-Xchange user interface!&lt;br /&gt;
&lt;br /&gt;
This article will show the different Permission Levels for the different modules.&lt;br /&gt;
&lt;br /&gt;
= OX Permission Level Matrix=&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== How to read the Matrix ==&lt;br /&gt;
&lt;br /&gt;
{|&lt;br /&gt;
|-&lt;br /&gt;
! Icon  !!  Definition&lt;br /&gt;
|-&lt;br /&gt;
| [[File:check.gif]] || &#039;&#039;&#039;Mandatory&#039;&#039;&#039; - These options are mandatory and cannot be changed for this level&lt;br /&gt;
|-&lt;br /&gt;
| [[File:Cross_gray.gif]] ||  &#039;&#039;&#039;Optional&#039;&#039;&#039;- These options can be changed for this level&lt;br /&gt;
|-&lt;br /&gt;
| and/or || &#039;&#039;&#039;Minimum one of this options need to be activated&#039;&#039;&#039; - These options are necessary to define the level&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | &amp;amp;nbsp;|| &#039;&#039;&#039;Fields in this color define the most important differentiator to the next lower level&#039;&#039;&#039;&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
==OX Permission Level Matrix - Base Levels==&lt;br /&gt;
&lt;br /&gt;
{|&lt;br /&gt;
|-&lt;br /&gt;
! OX Base Levels  !!  Functionality !!  Mandatory !! Default !! Requirements / Description !! Permission (technical)&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Webmail&#039;&#039;&#039;&lt;br /&gt;
Webmail only &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp;|| webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| contacts&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;5&amp;quot; | &#039;&#039;&#039;PIM&#039;&#039;&#039;&amp;lt;br&amp;gt;Private use only&amp;lt;br&amp;gt;No sharing, no group functions. &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || rowspan=&amp;quot;3&amp;quot; | The absence of other features defines this level || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || calendar&lt;br /&gt;
|-&lt;br /&gt;
|Global Addressbook  || &amp;amp;nbsp; || [[File:Cross_gray.gif]] || &amp;amp;nbsp;|| globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|Tasks  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| tasks&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;9&amp;quot; | &#039;&#039;&#039;PIM + Mobility&#039;&#039;&#039;&amp;lt;br&amp;gt;Private use only&amp;lt;br&amp;gt;No sharing, no group functions&amp;lt;br&amp;gt;Enabled for mobile synchronization &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp; || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | USM ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || Technical Requirement || usm&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Active Sync ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || rowspan=&amp;quot;3&amp;quot; | This defines the level&amp;lt;br&amp;gt;At least one of these needs to be set&amp;lt;br&amp;gt;Typically &amp;quot;Active Sync&amp;quot;|| activesync&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Mobile App ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  ||  tbd&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | SyncML ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || syncml&lt;br /&gt;
|-&lt;br /&gt;
|Global Addressbook  || &amp;amp;nbsp;|| [[File:Cross_gray.gif]] || &amp;amp;nbsp;|| globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|Tasks  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| tasks&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;6&amp;quot; | &#039;&#039;&#039;PIM + InfoStore&#039;&#039;&#039; &amp;lt;br&amp;gt;Private use only&amp;lt;br&amp;gt;No sharing, no group functions&amp;lt;br&amp;gt;Enabled for document storage. &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp;|| webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | InfoStore ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] || This combined with the absence of other switches defines the level &lt;br /&gt;
|| infostore&lt;br /&gt;
|-&lt;br /&gt;
|Global Addressbook  || &amp;amp;nbsp; || [[File:Cross_gray.gif]] || &amp;amp;nbsp;|| globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|Tasks  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| tasks&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;9&amp;quot; | &#039;&#039;&#039;Groupware Standard&#039;&#039;&#039;&amp;lt;br&amp;gt;Full Groupware functionality&amp;lt;br&amp;gt;Access restricted to Web GUI &lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp; || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Tasks ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| tasks&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Shared Folders ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || rowspan=&amp;quot;3&amp;quot; | This defines the level&amp;lt;br&amp;gt;All need to be set together || readcreatesharedfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Public Folders ||style=&amp;quot;background-color:#C0C0C0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || editpublicfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Task Delegation ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]] ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || delegatetask&lt;br /&gt;
|-&lt;br /&gt;
|Global Addressbook  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|InfoStore  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| infostore&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;14&amp;quot; | &#039;&#039;&#039;Groupware Premium&#039;&#039;&#039;&amp;lt;br&amp;gt;Full Groupware functionality&amp;lt;br&amp;gt;All external clients enabled (Mobility, Outlook, Mac)&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Email ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] || &amp;amp;nbsp; || webmail&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Contacts  ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| contacts&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Calendar ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| calendar&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Tasks ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]]  || &amp;amp;nbsp;|| tasks&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Shared Folders ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || Technical Requirement || readcreatesharedfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Public Folders ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || Technical Requirement || editpublicfolders&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Task Delegation ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || &amp;amp;nbsp; || delegatetask&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | Global Addressbook ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || Technical Requirement || globaladdressbookdisabled&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#F0F0F0&amp;quot; | USM ||style=&amp;quot;background-color:#F0F0F0&amp;quot; | [[File:check.gif]] ||style=&amp;quot;background-color:#F0F0F0&amp;quot; |  [[File:check.gif]]  || Technical Requirement || usm&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | OLOX2 ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || rowspan=&amp;quot;4&amp;quot; | This defines the level&amp;lt;br&amp;gt;At least one of these needs to be set.&amp;lt;br&amp;gt;Typically OLOX2 and Active Sync || olox20&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Active Sync ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || activesync&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | Mobile App ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || tbd&lt;br /&gt;
|-&lt;br /&gt;
|style=&amp;quot;background-color:#C0C0C0&amp;quot; | SyncML ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  and/or ||style=&amp;quot;background-color:#C0C0C0&amp;quot; |  [[File:check.gif]]  || syncml&lt;br /&gt;
|-&lt;br /&gt;
|InfoStore  || &amp;amp;nbsp; || [[File:check.gif]] || &amp;amp;nbsp;|| infostore&lt;br /&gt;
|-&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
==OX Permission Level Matrix - Additional Functions ==&lt;br /&gt;
&lt;br /&gt;
{|&lt;br /&gt;
|-&lt;br /&gt;
! Additional Functions  !!  Functionality !!  Mandatory !! Default !! Requirements / Description !! Permission (technical)&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Minimum Webmail&#039;&#039;&#039;&lt;br /&gt;
|Collect Emailaddresses || [[File:check.gif]] || [[File:Cross_gray.gif]] || Email addresses typed into sent/reveived emails can be saved automatically in a dedicated folder || collectemailaddresses&lt;br /&gt;
|-&lt;br /&gt;
|Edit Password  || [[File:check.gif]] || [[File:Cross_gray.gif]] || If a plugin to change the own password is installed on the system, it will be displayed in the settings area || editpassword&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;3&amp;quot; | &#039;&#039;&#039;Minimum PIM&#039;&#039;&#039;&lt;br /&gt;
|Multiple Mailaccounts || [[File:check.gif]] || [[File:Cross_gray.gif]] || The user can use  external IMAP/POP3 Mailaccounts within the OX WebGUI. Starting with 6.20 this can be configured per email service || multiplemailaccounts&lt;br /&gt;
|-&lt;br /&gt;
|Subscriptions || [[File:check.gif]] || [[File:Cross_gray.gif]] || The user can subscribe to external/social datasources, like LinkedIN, XING, Facebook, Gmail, .... Starting with 6.20 this can be configured per subscription service || subscriptions&lt;br /&gt;
|-&lt;br /&gt;
|Publications || [[File:check.gif]] || [[File:Cross_gray.gif]] || The user can publish his own data (contacts/documents) for other users in the internet || publication&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| &#039;&#039;&#039;Minimum PIM + InfoStore&#039;&#039;&#039;&lt;br /&gt;
|WebDAV || [[File:check.gif]] || [[File:Cross_gray.gif]] || Allows WebDAV access to InfoStore documents; Requires InfoStore || webdav&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Minimum GW Standard&#039;&#039;&#039;&lt;br /&gt;
|Manage Resources || [[File:check.gif]] || [[File:Cross_gray.gif]] || The user is allowed to create and manage resources for the whole company || editresource&lt;br /&gt;
|-&lt;br /&gt;
|Manage Groups  || [[File:check.gif]] || [[File:Cross_gray.gif]] || The user is allowed to create and manage groups for the whole company || editgroup&lt;br /&gt;
|-&lt;br /&gt;
| &amp;amp;nbsp;  || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp; || &amp;amp;nbsp;&lt;br /&gt;
|-&lt;br /&gt;
| rowspan=&amp;quot;2&amp;quot; | &#039;&#039;&#039;Minimum GW Premium&#039;&#039;&#039;&lt;br /&gt;
|vCard || [[File:check.gif]] || [[File:Cross_gray.gif]] || The user is allowed to create and manage resources for the whole company || vcard&lt;br /&gt;
|-&lt;br /&gt;
|iCal  || [[File:check.gif]] || [[File:Cross_gray.gif]] || The user can download all his contacts via the iCal interface || ical&lt;br /&gt;
|-&lt;br /&gt;
|}&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_10K&amp;diff=7099</id>
		<title>OX HE Tutorial 10K</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_10K&amp;diff=7099"/>
		<updated>2011-02-10T15:38:46Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Tutorial: OX HE Setup for up to 10.000 users =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;This article describes what you need for a typical OX HE Setup for up to 10.000 Users with minimal efforts.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
It contains everything you need to:&lt;br /&gt;
* Understand the design of the OX HE setup including additional services&lt;br /&gt;
* Install the whole system based on the relevant articles&lt;br /&gt;
* Find pointers to the next steps of integration&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= System Design =&lt;br /&gt;
&lt;br /&gt;
[[Image:SaaS-10k.jpg]]&lt;br /&gt;
&lt;br /&gt;
The system is designed to provide maximum functionality with a minimum of necessary hardware. All OX services are running on one single machine.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Core Components for OX HE ==&lt;br /&gt;
&lt;br /&gt;
* One OX HE server (HW recommendation: 16GB RAM / 4 cores)&lt;br /&gt;
* MySQL installed directly on this server &lt;br /&gt;
* Optional: NFS Server to store documents and files&lt;br /&gt;
&lt;br /&gt;
== Infrastructure Components not delivered by OX ==&lt;br /&gt;
&lt;br /&gt;
* An email system providing IMAP and SMTP&lt;br /&gt;
* A control panel for creation and administration of users&lt;br /&gt;
&lt;br /&gt;
= Overview Installation Steps =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;To deploy the described OX setup, the following steps need to be done. &#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Mandatory Steps ==&lt;br /&gt;
# Initialize and configure MySQL database&lt;br /&gt;
# Install and configure OX service&lt;br /&gt;
&lt;br /&gt;
== Steps depending on your environment ==&lt;br /&gt;
# Connect Control Panel&lt;br /&gt;
# Connect Email System&lt;br /&gt;
&lt;br /&gt;
== Recommended Optional Next Steps ==&lt;br /&gt;
# Automated Frontend Tests&lt;br /&gt;
# Upsell Plugin&lt;br /&gt;
# Mobile Autoconfiguration&lt;br /&gt;
# Branding&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Mandatory Installation Steps - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following steps need to be done in every case to get OX up and running:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
== Install and configure OX ==&lt;br /&gt;
&lt;br /&gt;
OX will be installed on the server.&lt;br /&gt;
&lt;br /&gt;
* [[Open-Xchange_Installation_Guide_for_Debian_5.0|Download and Installation Guide for Debian GNU/Linux 5.0 (Lenny)]]&lt;br /&gt;
* [[Open-Xchange_Installation_Guide_for_SLES10|Download and Installation Guide for SUSE Linux Enterprise Server 10]]&lt;br /&gt;
* [[Open-Xchange_Installation_Guide_for_SLES11|Download and Installation Guide for SUSE Linux Enterprise Server 11]]&lt;br /&gt;
* [[Open-Xchange_Installation_Guide_for_RHEL5|Download and Installation Guide for RedHat Enterprise Linux 5]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
You also should install and configure the OXtender for Business Mobility&lt;br /&gt;
&lt;br /&gt;
[[OXtender_for_Business_Mobility_Installation_Guide|Installation of the OXtender for Business Mobility]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Installation Steps depending on your environment - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following components need to be implemented in your environment.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_CP}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_HGP}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Plesk}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Auth}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Connect Email System ==&lt;br /&gt;
&lt;br /&gt;
Every email system providing IMAP and SMTP can be used as backend to OX. Best experiences are made with the widespread Linux based IMAP servers [http://dovecot.org/ Dovecot],  [http://www.cyrusimap.org/ Cyrus] or [http://www.courier-mta.org/imap/ Courier]. &lt;br /&gt;
&lt;br /&gt;
Other IMAP servers need to be tested thoroughly before going into production.&lt;br /&gt;
&lt;br /&gt;
There are several possibilities to implement the Email system:&lt;br /&gt;
&lt;br /&gt;
# You already have an email system available: Nothing needs to be done, it just needs to be configured&lt;br /&gt;
# You use Plesk Panel: Nothing special needs to be done, everything you need is contained in the OXtender for Plesk&lt;br /&gt;
# You want to setup a new Email system: It is recommended to use Dovecot, as this is very stable, fast, feature rich and easy to scale&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Dovecot}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Next}}&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=Template:OXLoadBalancingClustering_SessionLoadbalancing&amp;diff=7095</id>
		<title>Template:OXLoadBalancingClustering SessionLoadbalancing</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=Template:OXLoadBalancingClustering_SessionLoadbalancing&amp;diff=7095"/>
		<updated>2011-02-10T15:29:59Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== Session load balancing ==&lt;br /&gt;
Since configuration of system services for the corresponding operating system is already described in the general [[Main_Page#Installation_based_on_packages|installation guides]], this guide will focus on the specialties when creating a distributed setup. Please refer to the [[Main_Page#Installation_based_on_packages|installation guides]] for configuration that is not mentioned in this guide.&lt;br /&gt;
&lt;br /&gt;
The web server on this setup is a pure frontend server. This means it takes and responds to requests sent by a client but it does not contain any groupware logic. All requests are forwarded to the Open-Xchange Servers through the &#039;&#039;AJP13&#039;&#039; protocol. The configuration will allow round-robin session load balancing, basically both Open-Xchange servers are configured as backends for answering requests with an 50:50 probability of being chosen. Once a new session is created, that session is bound to the groupware server it has been created.&lt;br /&gt;
&lt;br /&gt;
For the web server we only need a very small set of packages, basically only packages that starts with &#039;&#039;open-xchange-gui&#039;&#039; where most of additional packages are languagepacks or plugins. Add the Open-Xchange software repository to the package manager configuration first. Then install the &#039;&#039;open-xchange-gui&#039;&#039; package to the web server.&lt;br /&gt;
&lt;br /&gt;
 $ apt-get install{{OXPackageInstallation-GUI}}&lt;br /&gt;
&lt;br /&gt;
This will install the Open-Xchange user interface, Apache 2 and several services as dependency. The Apache module &#039;&#039;proxy_ajp&#039;&#039; will handle all the communication with the Open-Xchange Servers. Its configuration also contains the setup of the session balancing. What it basically does is defining two backend nodes and forwarding servlet paths to them based on the &#039;&#039;loadfactor&#039;&#039;. This setting can be customized in case the backend servers are not equal in terms of performance. The &#039;&#039;route&#039;&#039; property is important, it specifies a unique ID of a backend server and will be used when setting up Open-Xchange Servers later. Please see the Apache mod_proxy_ajp [http://httpd.apache.org/docs/2.2/mod/mod_proxy_ajp.html documentation] for more details.&lt;br /&gt;
&lt;br /&gt;
 $ vim /etc/apache2/conf.d/proxy_ajp.conf&lt;br /&gt;
 &lt;br /&gt;
 &amp;lt;IfModule mod_proxy_ajp.c&amp;gt;&lt;br /&gt;
 &lt;br /&gt;
   &amp;lt;Proxy *&amp;gt;&lt;br /&gt;
     Order deny,allow&lt;br /&gt;
     Allow from all&lt;br /&gt;
   &amp;lt;/Proxy&amp;gt;&lt;br /&gt;
 &lt;br /&gt;
   &amp;lt;Proxy balancer://oxcluster&amp;gt;&lt;br /&gt;
     BalancerMember ajp://10.20.30.213:8009 smax=0 ttl=60 retry=5 loadfactor=50 route=OX-1&lt;br /&gt;
     BalancerMember ajp://10.20.30.215:8009 smax=0 ttl=60 retry=5 loadfactor=50 route=OX-2&lt;br /&gt;
   &amp;lt;/Proxy&amp;gt;&lt;br /&gt;
 &lt;br /&gt;
   ProxyPass /ajax balancer://oxcluster/ajax stickysession=JSESSIONID&lt;br /&gt;
   ProxyPass /servlet balancer://oxcluster/servlet stickysession=JSESSIONID&lt;br /&gt;
   ProxyPass /axis2 balancer://oxcluster/axis2 stickysession=JSESSIONID&lt;br /&gt;
   ProxyPass /infostore balancer://oxcluster/infostore stickysession=JSESSIONID&lt;br /&gt;
   ProxyPass /publications balancer://oxcluster/publications stickysession=JSESSIONID&lt;br /&gt;
   ProxyPass /Microsoft-Server-ActiveSync balancer://oxcluster/Microsoft-Server-ActiveSync stickysession=JSESSIONID&lt;br /&gt;
   ProxyPass /usm-json balancer://oxcluster/usm-json stickysession=JSESSIONID&lt;br /&gt;
 &amp;lt;/IfModule&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Restart the Apache 2 web server and check if it is possible to connect with a browser. By default, this configuration allows plain HTTP access. In order to offer privacy to the customer the connection must be secured by a HTTPS connection based on a valid certificate. It is also recommended to set a redirect for all plain HTTP connections to use HTTPS.&lt;br /&gt;
&lt;br /&gt;
Add some required apache modules to the web server. See the general [[Main_Page#Installation_based_on_packages|installation guides]] for more information about configuration of &#039;&#039;expires&#039;&#039; and &#039;&#039;deflate&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
 $ a2enmod proxy &amp;amp;&amp;amp; a2enmod proxy_ajp &amp;amp;&amp;amp; a2enmod proxy_balancer &amp;amp;&amp;amp; a2enmod expires &amp;amp;&amp;amp; a2enmod deflate &amp;amp;&amp;amp; a2enmod headers&lt;br /&gt;
&lt;br /&gt;
Restart the Apache web server after applying all configuration changes.&lt;br /&gt;
 $ /etc/init.d/apache2 restart&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=Template:OXLoadBalancingClustering_SessionLoadbalancing&amp;diff=7094</id>
		<title>Template:OXLoadBalancingClustering SessionLoadbalancing</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=Template:OXLoadBalancingClustering_SessionLoadbalancing&amp;diff=7094"/>
		<updated>2011-02-10T15:28:30Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== Session load balancing ==&lt;br /&gt;
Since configuration of system services for the corresponding operating system is already described in the general [[Main_Page#Installation_based_on_packages|installation guides]], this guide will focus on the specialties when creating a distributed setup. Please refer to the [[Main_Page#Installation_based_on_packages|installation guides]] for configuration that is not mentioned in this guide.&lt;br /&gt;
&lt;br /&gt;
The web server on this setup is a pure frontend server. This means it takes and responds to requests sent by a client but it does not contain any groupware logic. All requests are forwarded to the Open-Xchange Servers through the &#039;&#039;AJP13&#039;&#039; protocol. The configuration will allow round-robin session load balancing, basically both Open-Xchange servers are configured as backends for answering requests with an 50:50 probability of being chosen. Once a new session is created, that session is bound to the groupware server it has been created.&lt;br /&gt;
&lt;br /&gt;
For the web server we only need a very small set of packages, basically only packages that starts with &#039;&#039;open-xchange-gui&#039;&#039; where most of additional packages are languagepacks or plugins. Add the Open-Xchange software repository to the package manager configuration first. Then install the &#039;&#039;open-xchange-gui&#039;&#039; package to the web server.&lt;br /&gt;
&lt;br /&gt;
 $ apt-get install{{OXPackageInstallation-GUI}}&lt;br /&gt;
&lt;br /&gt;
This will install the Open-Xchange user interface, Apache 2 and several services as dependency. The Apache module &#039;&#039;proxy_ajp&#039;&#039; will handle all the communication with the Open-Xchange Servers. Its configuration also contains the setup of the session balancing. What it basically does is defining two backend nodes and forwarding servlet paths to them based on the &#039;&#039;loadfactor&#039;&#039;. This setting can be customized in case the backend servers are not equal in terms of performance. The &#039;&#039;route&#039;&#039; property is important, it specifies a unique ID of a backend server and will be used when setting up Open-Xchange Servers later. Please see the Apache mod_proxy_ajp [http://httpd.apache.org/docs/2.2/mod/mod_proxy_ajp.html documentation] for more details.&lt;br /&gt;
&lt;br /&gt;
 $ vim /etc/apache2/conf.d/proxy_ajp.conf&lt;br /&gt;
 &lt;br /&gt;
 &amp;lt;IfModule mod_proxy_ajp.c&amp;gt;&lt;br /&gt;
 &lt;br /&gt;
   &amp;lt;Proxy *&amp;gt;&lt;br /&gt;
     Order deny,allow&lt;br /&gt;
     Allow from all&lt;br /&gt;
   &amp;lt;/Proxy&amp;gt;&lt;br /&gt;
 &lt;br /&gt;
   &amp;lt;Proxy balancer://oxcluster&amp;gt;&lt;br /&gt;
     BalancerMember ajp://10.20.30.213:8009 smax=0 ttl=60 retry=5 loadfactor=50 route=OX-1&lt;br /&gt;
     BalancerMember ajp://10.20.30.215:8009 smax=0 ttl=60 retry=5 loadfactor=50 route=OX-2&lt;br /&gt;
   &amp;lt;/Proxy&amp;gt;&lt;br /&gt;
 &lt;br /&gt;
   ProxyPass /ajax balancer://oxcluster/ajax stickysession=JSESSIONID&lt;br /&gt;
   ProxyPass /servlet balancer://oxcluster/servlet stickysession=JSESSIONID&lt;br /&gt;
   ProxyPass /axis2 balancer://oxcluster/axis2 stickysession=JSESSIONID&lt;br /&gt;
   ProxyPass /infostore balancer://oxcluster/infostore stickysession=JSESSIONID&lt;br /&gt;
   ProxyPass /publications balancer://oxcluster/publications stickysession=JSESSIONID&lt;br /&gt;
   ProxyPass /Microsoft-Server-ActiveSync balancer://oxcluster/Microsoft-Server-ActiveSync stickysession=JSESSIONID&lt;br /&gt;
   ProxyPass /usm-json ajp://127.0.0.1:8009/usm-json smax=0 ttl=60 retry=5&lt;br /&gt;
 &amp;lt;/IfModule&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Restart the Apache 2 web server and check if it is possible to connect with a browser. By default, this configuration allows plain HTTP access. In order to offer privacy to the customer the connection must be secured by a HTTPS connection based on a valid certificate. It is also recommended to set a redirect for all plain HTTP connections to use HTTPS.&lt;br /&gt;
&lt;br /&gt;
Add some required apache modules to the web server. See the general [[Main_Page#Installation_based_on_packages|installation guides]] for more information about configuration of &#039;&#039;expires&#039;&#039; and &#039;&#039;deflate&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
 $ a2enmod proxy &amp;amp;&amp;amp; a2enmod proxy_ajp &amp;amp;&amp;amp; a2enmod proxy_balancer &amp;amp;&amp;amp; a2enmod expires &amp;amp;&amp;amp; a2enmod deflate &amp;amp;&amp;amp; a2enmod headers&lt;br /&gt;
&lt;br /&gt;
Restart the Apache web server after applying all configuration changes.&lt;br /&gt;
 $ /etc/init.d/apache2 restart&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_100K&amp;diff=7009</id>
		<title>OX HE Tutorial 100K</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_100K&amp;diff=7009"/>
		<updated>2011-01-28T08:35:16Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Tutorial: High Available OX HE Setup for up to 100.000 users =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;This article describes what you need for a typical OX HE Setup for up to 100.000 Users, which is fully clustered and high available.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
It contains everything you need to:&lt;br /&gt;
* Understand the design of the OX HE setup including additional services&lt;br /&gt;
* Install the whole system based on the relevant articles&lt;br /&gt;
* Find pointers to the next steps of integration&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= System Design =&lt;br /&gt;
&lt;br /&gt;
[[Image:SaaS-100k-1.jpg]]&lt;br /&gt;
&lt;br /&gt;
The system is designed to provide maximum functionality and availability with a minimum of necessary hardware. If the services on one server fail, it is enough to take over the IP address to the other machine and service will stay up and running.&lt;br /&gt;
&lt;br /&gt;
== Core Components for OX HE ==&lt;br /&gt;
&lt;br /&gt;
* Two OX HE servers (HW recommendation: 16GB RAM / 4 cores each)&lt;br /&gt;
* MySQL installed directly on these server &lt;br /&gt;
* NFS Server to store documents and files&lt;br /&gt;
&lt;br /&gt;
== Infrastructure Components not delivered by OX ==&lt;br /&gt;
&lt;br /&gt;
* An email system providing IMAP and SMTP&lt;br /&gt;
* A control panel for creation and administration of users&lt;br /&gt;
* A Load Balancer in front of the OX servers (optional, recommended)&lt;br /&gt;
&lt;br /&gt;
= Overview Installation Steps =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;To deploy the described OX setup, the following steps need to be done. &#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Mandatory Steps ==&lt;br /&gt;
# Initialize and configure MySQL database on both servers&lt;br /&gt;
# Install and configure OX on both servers&lt;br /&gt;
&lt;br /&gt;
== Steps depending on your environment ==&lt;br /&gt;
# Implement Load Balancer&lt;br /&gt;
# Connect Control Panel&lt;br /&gt;
# Connect Email System&lt;br /&gt;
&lt;br /&gt;
== Recommended Optional Next Steps ==&lt;br /&gt;
# Automated Frontend Tests&lt;br /&gt;
# Upsell Plugin&lt;br /&gt;
# Mobile Autoconfiguration&lt;br /&gt;
# Automatic FailOver&lt;br /&gt;
# Branding&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Mandatory Installation Steps - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following steps need to be done in every case to get OX up and running:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
== Initialize and configure MySQL database on both servers ==&lt;br /&gt;
&lt;br /&gt;
MySQL will run on both servers. MySQL will be configured as Master-Master configuration to ensure data consistency on both servers.&lt;br /&gt;
If one machine fails, the other machine will take over all functionality.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
== Install and configure OX on both servers ==&lt;br /&gt;
&lt;br /&gt;
OX will be installed on both servers. It will be configured to &#039;&#039;&#039;write&#039;&#039;&#039; to the &#039;&#039;&#039;first&#039;&#039;&#039; MySQL database and to &#039;&#039;&#039;read&#039;&#039;&#039; from the &#039;&#039;&#039;second&#039;&#039;&#039; MySQL database. This will distribute the load during normal operation as smooth as possible. During FailOver the IP address of the failed server will be taken over to the working server, the system stays operable.&lt;br /&gt;
&lt;br /&gt;
The NFS server will be mounted on both machines and registered as filestore.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
You also should install and configure the OXtender for Business Mobility&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Installation Steps depending on your environment - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following components need to be implemented in your environment.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Implement Load Balancer ==&lt;br /&gt;
&lt;br /&gt;
A load balancer in front of the OX servers is recommended, but optional in this deployment size. (In small environments, DNS Round Robin may be sufficient).&lt;br /&gt;
&lt;br /&gt;
If you already have a hardware load balancing solution in place, this can be used. OX is known to work with the standard load balancing solutions from BigIP, Barracuda, Foundry, ...&lt;br /&gt;
&lt;br /&gt;
If you do not have a load balancing solution already in place, we recommend to use [http://www.keepalived.org/ Keepalived] as reliable and cost effective solution.&lt;br /&gt;
&lt;br /&gt;
Read more about configuring [[Keepalived | Keepalived for Open-Xchange]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_CP}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_HGP}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_POA}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Auth}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Connect Email System ==&lt;br /&gt;
&lt;br /&gt;
Every email system providing IMAP and SMTP can be used as backend to OX. Best experiences are made with the widespread Linux based IMAP servers [http://dovecot.org/ Dovecot],  [http://www.cyrusimap.org/ Cyrus] or [http://www.courier-mta.org/imap/ Courier]. &lt;br /&gt;
&lt;br /&gt;
Other IMAP servers need to be tested thoroughly before going into production.&lt;br /&gt;
&lt;br /&gt;
There are several possibilities to implement the Email system:&lt;br /&gt;
&lt;br /&gt;
# You already have an email system available: Nothing needs to be done, it just needs to be configured&lt;br /&gt;
# You use Parallels Automation (POA): Nothing special needs to be done, everything you need is contained in the APS package&lt;br /&gt;
# You want to setup a new Email system: It is recommended to use Dovecot, as this is very stable, fast, feature rich and easy to scale&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Dovecot}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Next}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_FailOver}}&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_1M&amp;diff=7008</id>
		<title>OX HE Tutorial 1M</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_1M&amp;diff=7008"/>
		<updated>2011-01-28T08:32:09Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Tutorial: High Available OX HE Setup for up to 1 Milion users =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;This article describes what you need for a typical OX HE Setup for up to 1.000.000 Users, which is fully clustered, high available and scaling very flexible.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
It contains everything you need to:&lt;br /&gt;
* Understand the design of the OX HE setup including additional services&lt;br /&gt;
* Install the whole system based on the relevant articles&lt;br /&gt;
* Find pointers to the next steps of integration&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= System Design =&lt;br /&gt;
&lt;br /&gt;
[[Image:SaaS-1M.jpg]]&lt;br /&gt;
&lt;br /&gt;
The system is designed to provide maximum functionality and availability with a minimum of necessary hardware. If the services on one OX server fail, this is transparently handled by the load balancer. If one MySQL server fails, it is sufficient to take over the IP address on the other MySQL server in the cluster to stay fully in operation.&lt;br /&gt;
&lt;br /&gt;
== Core Components for OX HE ==&lt;br /&gt;
&lt;br /&gt;
* Minimum two (recommended three) OX HE servers (HW recommendation: 32GB RAM / 8 cores each)&lt;br /&gt;
* Minimum one MySQL cluster with two servers in Master-Master configuration (HW recommendation: 32GB RAM / 8 cores each)&lt;br /&gt;
* NFS Server to store documents and files&lt;br /&gt;
* Recommended for more than 500.000 mailboxes: one OX HE server dedicated for user provisioning (HW recommendation: 16GB RAM / 4 cores each)&lt;br /&gt;
&lt;br /&gt;
== Infrastructure Components not delivered by OX ==&lt;br /&gt;
&lt;br /&gt;
* An email system providing IMAP and SMTP&lt;br /&gt;
* A control panel for creation and administration of users&lt;br /&gt;
* A Load Balancer in front of the OX servers (optional, recommended)&lt;br /&gt;
&lt;br /&gt;
= Overview Installation Steps =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;To deploy the described OX setup, the following steps need to be done. &#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Mandatory Steps ==&lt;br /&gt;
# Initialize and configure MySQL database servers&lt;br /&gt;
# Install and configure OX on all servers&lt;br /&gt;
&lt;br /&gt;
== Steps depending on your environment ==&lt;br /&gt;
# Implement Load Balancer&lt;br /&gt;
# Connect Control Panel&lt;br /&gt;
# Connect Email System&lt;br /&gt;
&lt;br /&gt;
== Recommended Optional Next Steps ==&lt;br /&gt;
# Automated Frontend Tests&lt;br /&gt;
# Upsell Plugin&lt;br /&gt;
# Mobile Autoconfiguration&lt;br /&gt;
# Automatic FailOver&lt;br /&gt;
# Branding&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Mandatory Installation Steps - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following steps need to be done in every case to get OX up and running:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
== Initialize and configure MySQL database on both servers ==&lt;br /&gt;
&lt;br /&gt;
MySQL will be configured as Master-Master configuration to ensure data consistency on both servers.&lt;br /&gt;
If one machine fails, the other machine will take over all functionality.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
== Install and configure OX on both servers ==&lt;br /&gt;
&lt;br /&gt;
OX will be installed on minimum two servers. It will be configured to &#039;&#039;&#039;write&#039;&#039;&#039; to the &#039;&#039;&#039;first&#039;&#039;&#039; MySQL database and to &#039;&#039;&#039;read&#039;&#039;&#039; from the &#039;&#039;&#039;second&#039;&#039;&#039; MySQL database in one cluster. This will distribute the load during normal operation as smooth as possible. During FailOver the IP address of the failed MySQL server will be taken over to the working server, the system stays operable.&lt;br /&gt;
&lt;br /&gt;
The NFS server will be mounted on all machines and registered as filestore.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
You also should install and configure the OXtender for Business Mobility&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Installation Steps depending on your environment - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following components need to be implemented in your environment.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Implement Load Balancer ==&lt;br /&gt;
&lt;br /&gt;
A load balancer in front of the OX servers is necessary for this deployment size. It needs to handle the requests if one OX server fails.&lt;br /&gt;
&lt;br /&gt;
If you already have a hardware load balancing solution in place, this can be used. OX is known to work with the standard load balancing solutions from BigIP, Barracuda, Foundry, ...&lt;br /&gt;
&lt;br /&gt;
If you do not have a load balancing solution already in place, we recommend to use [http://www.keepalived.org/ Keepalived] as reliable and cost effective solution.&lt;br /&gt;
&lt;br /&gt;
Read more about configuring [[Keepalived | Keepalived for Open-Xchange]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_CP}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_HGP}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_POA}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Auth}}&lt;br /&gt;
&lt;br /&gt;
== Connect Email System ==&lt;br /&gt;
&lt;br /&gt;
Every email system providing IMAP and SMTP can be used as backend to OX. Best experiences are made with the widespread Linux based IMAP servers [http://dovecot.org/ Dovecot],  [http://www.cyrusimap.org/ Cyrus] or [http://www.courier-mta.org/imap/ Courier]. &lt;br /&gt;
&lt;br /&gt;
Other IMAP servers need to be tested thoroughly before going into production.&lt;br /&gt;
&lt;br /&gt;
There are several possibilities to implement the Email system:&lt;br /&gt;
&lt;br /&gt;
# You already have an email system available: Nothing needs to be done, it just needs to be configured&lt;br /&gt;
# You use Parallels Automation (POA): Nothing special needs to be done, everything you need is contained in the APS package&lt;br /&gt;
# You want to setup a new Email system: It is recommended to use Dovecot, as this is very stable, fast, feature rich and easy to scale&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Dovecot}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Next}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
OX_HE_Tutorial_FailOver&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_1M&amp;diff=7007</id>
		<title>OX HE Tutorial 1M</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_1M&amp;diff=7007"/>
		<updated>2011-01-28T08:30:14Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Tutorial: High Available OX HE Setup for up to 1 Milion users =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;This article describes what you need for a typical OX HE Setup for up to 1.000.000 Users, which is fully clustered, high available and scaling very flexible.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
It contains everything you need to:&lt;br /&gt;
* Understand the design of the OX HE setup including additional services&lt;br /&gt;
* Install the whole system based on the relevant articles&lt;br /&gt;
* Find pointers to the next steps of integration&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= System Design =&lt;br /&gt;
&lt;br /&gt;
[[Image:SaaS-1M.jpg]]&lt;br /&gt;
&lt;br /&gt;
The system is designed to provide maximum functionality and availability with a minimum of necessary hardware. If the services on one OX server fail, this is transparently handled by the load balancer. If one MySQL server fails, it is sufficient to take over the IP address on the other MySQL server in the cluster to stay fully in operation.&lt;br /&gt;
&lt;br /&gt;
== Core Components for OX HE ==&lt;br /&gt;
&lt;br /&gt;
* Minimum two (recommended three) OX HE servers (HW recommendation: 32GB RAM / 8 cores each)&lt;br /&gt;
* Minimum one MySQL cluster with two servers in Master-Master configuration (HW recommendation: 32GB RAM / 8 cores each)&lt;br /&gt;
* NFS Server to store documents and files&lt;br /&gt;
* Recommended for more than 500.000 mailboxes: one OX HE server dedicated for user provisioning (HW recommendation: 16GB RAM / 4 cores each)&lt;br /&gt;
&lt;br /&gt;
== Infrastructure Components not delivered by OX ==&lt;br /&gt;
&lt;br /&gt;
* An email system providing IMAP and SMTP&lt;br /&gt;
* A control panel for creation and administration of users&lt;br /&gt;
* A Load Balancer in front of the OX servers (optional, recommended)&lt;br /&gt;
&lt;br /&gt;
= Overview Installation Steps =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;To deploy the described OX setup, the following steps need to be done. &#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Mandatory Steps ==&lt;br /&gt;
# Initialize and configure MySQL database servers&lt;br /&gt;
# Install and configure OX on all servers&lt;br /&gt;
&lt;br /&gt;
== Steps depending on your environment ==&lt;br /&gt;
# Implement Load Balancer&lt;br /&gt;
# Connect Control Panel&lt;br /&gt;
# Connect Email System&lt;br /&gt;
&lt;br /&gt;
== Recommended Optional Next Steps ==&lt;br /&gt;
# Automated Frontend Tests&lt;br /&gt;
# Upsell Plugin&lt;br /&gt;
# Mobile Autoconfiguration&lt;br /&gt;
# Automatic FailOver&lt;br /&gt;
# Branding&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Mandatory Installation Steps - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following steps need to be done in every case to get OX up and running:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
== Initialize and configure MySQL database on both servers ==&lt;br /&gt;
&lt;br /&gt;
MySQL will be configured as Master-Master configuration to ensure data consistency on both servers.&lt;br /&gt;
If one machine fails, the other machine will take over all functionality.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
== Install and configure OX on both servers ==&lt;br /&gt;
&lt;br /&gt;
OX will be installed on minimum two servers. It will be configured to &#039;&#039;&#039;write&#039;&#039;&#039; to the &#039;&#039;&#039;first&#039;&#039;&#039; MySQL database and to &#039;&#039;&#039;read&#039;&#039;&#039; from the &#039;&#039;&#039;second&#039;&#039;&#039; MySQL database in one cluster. This will distribute the load during normal operation as smooth as possible. During FailOver the IP address of the failed MySQL server will be taken over to the working server, the system stays operable.&lt;br /&gt;
&lt;br /&gt;
The NFS server will be mounted on all machines and registered as filestore.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
You also should install and configure the OXtender for Business Mobility&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Installation Steps depending on your environment - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following components need to be implemented in your environment.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Implement Load Balancer ==&lt;br /&gt;
&lt;br /&gt;
A load balancer in front of the OX servers is necessary for this deployment size. It needs to handle the requests if one OX server fails.&lt;br /&gt;
&lt;br /&gt;
If you already have a hardware load balancing solution in place, this can be used. OX is known to work with the standard load balancing solutions from BigIP, Barracuda, Foundry, ...&lt;br /&gt;
&lt;br /&gt;
If you do not have a load balancing solution already in place, we recommend to use [http://www.keepalived.org/ Keepalived] as reliable and cost effective solution.&lt;br /&gt;
&lt;br /&gt;
Read more about configuring [[Keepalived | Keepalived for Open-Xchange]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_CP}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_HGP}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_POA}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Auth}}&lt;br /&gt;
&lt;br /&gt;
== Connect Email System ==&lt;br /&gt;
&lt;br /&gt;
Every email system providing IMAP and SMTP can be used as backend to OX. Best experiences are made with the widespread Linux based IMAP servers [http://dovecot.org/ Dovecot],  [http://www.cyrusimap.org/ Cyrus] or [http://www.courier-mta.org/imap/ Courier]. &lt;br /&gt;
&lt;br /&gt;
Other IMAP servers need to be tested thoroughly before going into production.&lt;br /&gt;
&lt;br /&gt;
There are several possibilities to implement the Email system:&lt;br /&gt;
&lt;br /&gt;
# You already have an email system available: Nothing needs to be done, it just needs to be configured&lt;br /&gt;
# You use Parallels Automation (POA): Nothing special needs to be done, everything you need is contained in the APS package&lt;br /&gt;
# You use Plesk Panel: Nothing special needs to be done, everything you need is contained in the OXtender for Plesk&lt;br /&gt;
# You want to setup a new Email system: It is recommended to use Dovecot, as this is very stable, fast, feature rich and easy to scale&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Dovecot}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Next}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
OX_HE_Tutorial_FailOver&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_100K&amp;diff=7006</id>
		<title>OX HE Tutorial 100K</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_100K&amp;diff=7006"/>
		<updated>2011-01-28T08:29:54Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Tutorial: High Available OX HE Setup for up to 100.000 users =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;This article describes what you need for a typical OX HE Setup for up to 100.000 Users, which is fully clustered and high available.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
It contains everything you need to:&lt;br /&gt;
* Understand the design of the OX HE setup including additional services&lt;br /&gt;
* Install the whole system based on the relevant articles&lt;br /&gt;
* Find pointers to the next steps of integration&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= System Design =&lt;br /&gt;
&lt;br /&gt;
[[Image:SaaS-100k-1.jpg]]&lt;br /&gt;
&lt;br /&gt;
The system is designed to provide maximum functionality and availability with a minimum of necessary hardware. If the services on one server fail, it is enough to take over the IP address to the other machine and service will stay up and running.&lt;br /&gt;
&lt;br /&gt;
== Core Components for OX HE ==&lt;br /&gt;
&lt;br /&gt;
* Two OX HE servers (HW recommendation: 16GB RAM / 4 cores each)&lt;br /&gt;
* MySQL installed directly on these server &lt;br /&gt;
* NFS Server to store documents and files&lt;br /&gt;
&lt;br /&gt;
== Infrastructure Components not delivered by OX ==&lt;br /&gt;
&lt;br /&gt;
* An email system providing IMAP and SMTP&lt;br /&gt;
* A control panel for creation and administration of users&lt;br /&gt;
* A Load Balancer in front of the OX servers (optional, recommended)&lt;br /&gt;
&lt;br /&gt;
= Overview Installation Steps =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;To deploy the described OX setup, the following steps need to be done. &#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Mandatory Steps ==&lt;br /&gt;
# Initialize and configure MySQL database on both servers&lt;br /&gt;
# Install and configure OX on both servers&lt;br /&gt;
&lt;br /&gt;
== Steps depending on your environment ==&lt;br /&gt;
# Implement Load Balancer&lt;br /&gt;
# Connect Control Panel&lt;br /&gt;
# Connect Email System&lt;br /&gt;
&lt;br /&gt;
== Recommended Optional Next Steps ==&lt;br /&gt;
# Automated Frontend Tests&lt;br /&gt;
# Upsell Plugin&lt;br /&gt;
# Mobile Autoconfiguration&lt;br /&gt;
# Automatic FailOver&lt;br /&gt;
# Branding&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Mandatory Installation Steps - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following steps need to be done in every case to get OX up and running:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
== Initialize and configure MySQL database on both servers ==&lt;br /&gt;
&lt;br /&gt;
MySQL will run on both servers. MySQL will be configured as Master-Master configuration to ensure data consistency on both servers.&lt;br /&gt;
If one machine fails, the other machine will take over all functionality.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
== Install and configure OX on both servers ==&lt;br /&gt;
&lt;br /&gt;
OX will be installed on both servers. It will be configured to &#039;&#039;&#039;write&#039;&#039;&#039; to the &#039;&#039;&#039;first&#039;&#039;&#039; MySQL database and to &#039;&#039;&#039;read&#039;&#039;&#039; from the &#039;&#039;&#039;second&#039;&#039;&#039; MySQL database. This will distribute the load during normal operation as smooth as possible. During FailOver the IP address of the failed server will be taken over to the working server, the system stays operable.&lt;br /&gt;
&lt;br /&gt;
The NFS server will be mounted on both machines and registered as filestore.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
You also should install and configure the OXtender for Business Mobility&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Installation Steps depending on your environment - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following components need to be implemented in your environment.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Implement Load Balancer ==&lt;br /&gt;
&lt;br /&gt;
A load balancer in front of the OX servers is recommended, but optional in this deployment size. (In small environments, DNS Round Robin may be sufficient).&lt;br /&gt;
&lt;br /&gt;
If you already have a hardware load balancing solution in place, this can be used. OX is known to work with the standard load balancing solutions from BigIP, Barracuda, Foundry, ...&lt;br /&gt;
&lt;br /&gt;
If you do not have a load balancing solution already in place, we recommend to use [http://www.keepalived.org/ Keepalived] as reliable and cost effective solution.&lt;br /&gt;
&lt;br /&gt;
Read more about configuring [[Keepalived | Keepalived for Open-Xchange]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_CP}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_HGP}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_POA}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Plesk}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Auth}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Connect Email System ==&lt;br /&gt;
&lt;br /&gt;
Every email system providing IMAP and SMTP can be used as backend to OX. Best experiences are made with the widespread Linux based IMAP servers [http://dovecot.org/ Dovecot],  [http://www.cyrusimap.org/ Cyrus] or [http://www.courier-mta.org/imap/ Courier]. &lt;br /&gt;
&lt;br /&gt;
Other IMAP servers need to be tested thoroughly before going into production.&lt;br /&gt;
&lt;br /&gt;
There are several possibilities to implement the Email system:&lt;br /&gt;
&lt;br /&gt;
# You already have an email system available: Nothing needs to be done, it just needs to be configured&lt;br /&gt;
# You use Parallels Automation (POA): Nothing special needs to be done, everything you need is contained in the APS package&lt;br /&gt;
# You use Plesk Panel: Nothing special needs to be done, everything you need is contained in the OXtender for Plesk&lt;br /&gt;
# You want to setup a new Email system: It is recommended to use Dovecot, as this is very stable, fast, feature rich and easy to scale&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Dovecot}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Next}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_FailOver}}&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=Template:OX_HE_Tutorial_FailOver&amp;diff=7005</id>
		<title>Template:OX HE Tutorial FailOver</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=Template:OX_HE_Tutorial_FailOver&amp;diff=7005"/>
		<updated>2011-01-28T08:29:34Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: Created page with &amp;quot; == IP FailOver ==  For automatic IP failover, several solutions are available for Linux. A reliable working framework  is:  [http://www.linux-ha.org/wiki/Heartbeat Heartbeat]&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&lt;br /&gt;
== IP FailOver ==&lt;br /&gt;
&lt;br /&gt;
For automatic IP failover, several solutions are available for Linux. A reliable working framework  is:&lt;br /&gt;
&lt;br /&gt;
[http://www.linux-ha.org/wiki/Heartbeat Heartbeat]&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=Template:OX_HE_Tutorial_Dovecot&amp;diff=7004</id>
		<title>Template:OX HE Tutorial Dovecot</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=Template:OX_HE_Tutorial_Dovecot&amp;diff=7004"/>
		<updated>2011-01-28T07:07:14Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: /* Dovecot Setup */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;=== Dovecot Setup ===&lt;br /&gt;
&lt;br /&gt;
If you want to setup a new Email system based on Dovecot, it is recommended to use NFS as storage backend and to install at least two Dovecot servers, accessing this storage. With that setup you have best scalability and high availability with a minimum of complexity and hardware.&lt;br /&gt;
&lt;br /&gt;
Read more in the [http://wiki.dovecot.org/ Dovecot documentation including a QuickConfiguration guide]&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_1M&amp;diff=7003</id>
		<title>OX HE Tutorial 1M</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_1M&amp;diff=7003"/>
		<updated>2011-01-28T07:06:17Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Tutorial: High Available OX HE Setup for up to 1 Milion users =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;This article describes what you need for a typical OX HE Setup for up to 1.000.000 Users, which is fully clustered, high available and scaling very flexible.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
It contains everything you need to:&lt;br /&gt;
* Understand the design of the OX HE setup including additional services&lt;br /&gt;
* Install the whole system based on the relevant articles&lt;br /&gt;
* Find pointers to the next steps of integration&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= System Design =&lt;br /&gt;
&lt;br /&gt;
[[Image:SaaS-1M.jpg]]&lt;br /&gt;
&lt;br /&gt;
The system is designed to provide maximum functionality and availability with a minimum of necessary hardware. If the services on one OX server fail, this is transparently handled by the load balancer. If one MySQL server fails, it is sufficient to take over the IP address on the other MySQL server in the cluster to stay fully in operation.&lt;br /&gt;
&lt;br /&gt;
== Core Components for OX HE ==&lt;br /&gt;
&lt;br /&gt;
* Minimum two (recommended three) OX HE servers (HW recommendation: 32GB RAM / 8 cores each)&lt;br /&gt;
* Minimum one MySQL cluster with two servers in Master-Master configuration (HW recommendation: 32GB RAM / 8 cores each)&lt;br /&gt;
* NFS Server to store documents and files&lt;br /&gt;
* Recommended for more than 500.000 mailboxes: one OX HE server dedicated for user provisioning (HW recommendation: 16GB RAM / 4 cores each)&lt;br /&gt;
&lt;br /&gt;
== Infrastructure Components not delivered by OX ==&lt;br /&gt;
&lt;br /&gt;
* An email system providing IMAP and SMTP&lt;br /&gt;
* A control panel for creation and administration of users&lt;br /&gt;
* A Load Balancer in front of the OX servers (optional, recommended)&lt;br /&gt;
&lt;br /&gt;
= Overview Installation Steps =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;To deploy the described OX setup, the following steps need to be done. &#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Mandatory Steps ==&lt;br /&gt;
# Initialize and configure MySQL database servers&lt;br /&gt;
# Install and configure OX on all servers&lt;br /&gt;
&lt;br /&gt;
== Steps depending on your environment ==&lt;br /&gt;
# Implement Load Balancer&lt;br /&gt;
# Connect Control Panel&lt;br /&gt;
# Connect Email System&lt;br /&gt;
&lt;br /&gt;
== Recommended Optional Next Steps ==&lt;br /&gt;
# Automated Frontend Tests&lt;br /&gt;
# Upsell Plugin&lt;br /&gt;
# Mobile Autoconfiguration&lt;br /&gt;
# Automatic FailOver&lt;br /&gt;
# Branding&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Mandatory Installation Steps - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following steps need to be done in every case to get OX up and running:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
== Initialize and configure MySQL database on both servers ==&lt;br /&gt;
&lt;br /&gt;
MySQL will be configured as Master-Master configuration to ensure data consistency on both servers.&lt;br /&gt;
If one machine fails, the other machine will take over all functionality.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
== Install and configure OX on both servers ==&lt;br /&gt;
&lt;br /&gt;
OX will be installed on minimum two servers. It will be configured to &#039;&#039;&#039;write&#039;&#039;&#039; to the &#039;&#039;&#039;first&#039;&#039;&#039; MySQL database and to &#039;&#039;&#039;read&#039;&#039;&#039; from the &#039;&#039;&#039;second&#039;&#039;&#039; MySQL database in one cluster. This will distribute the load during normal operation as smooth as possible. During FailOver the IP address of the failed MySQL server will be taken over to the working server, the system stays operable.&lt;br /&gt;
&lt;br /&gt;
The NFS server will be mounted on all machines and registered as filestore.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
You also should install and configure the OXtender for Business Mobility&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Installation Steps depending on your environment - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following components need to be implemented in your environment.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Implement Load Balancer ==&lt;br /&gt;
&lt;br /&gt;
A load balancer in front of the OX servers is necessary for this deployment size. It needs to handle the requests if one OX server fails.&lt;br /&gt;
&lt;br /&gt;
If you already have a hardware load balancing solution in place, this can be used. OX is known to work with the standard load balancing solutions from BigIP, Barracuda, Foundry, ...&lt;br /&gt;
&lt;br /&gt;
If you do not have a load balancing solution already in place, we recommend to use [http://www.keepalived.org/ Keepalived] as reliable and cost effective solution.&lt;br /&gt;
&lt;br /&gt;
Read more about configuring [[Keepalived | Keepalived for Open-Xchange]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_CP}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_HGP}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_POA}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Auth}}&lt;br /&gt;
&lt;br /&gt;
== Connect Email System ==&lt;br /&gt;
&lt;br /&gt;
Every email system providing IMAP and SMTP can be used as backend to OX. Best experiences are made with the widespread Linux based IMAP servers [http://dovecot.org/ Dovecot],  [http://www.cyrusimap.org/ Cyrus] or [http://www.courier-mta.org/imap/ Courier]. &lt;br /&gt;
&lt;br /&gt;
Other IMAP servers need to be tested thoroughly before going into production.&lt;br /&gt;
&lt;br /&gt;
There are several possibilities to implement the Email system:&lt;br /&gt;
&lt;br /&gt;
# You already have an email system available: Nothing needs to be done, it just needs to be configured&lt;br /&gt;
# You use Parallels Automation (POA): Nothing special needs to be done, everything you need is contained in the APS package&lt;br /&gt;
# You use Plesk Panel: Nothing special needs to be done, everything you need is contained in the OXtender for Plesk&lt;br /&gt;
# You want to setup a new Email system: It is recommended to use Dovecot, as this is very stable, fast, feature rich and easy to scale&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Dovecot}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Next}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== IP FailOver ==&lt;br /&gt;
&lt;br /&gt;
For automatic IP failover, several solutions are available for Linux. A reliable working framework  is:&lt;br /&gt;
&lt;br /&gt;
Read more about [http://www.linux-ha.org/wiki/Heartbeat Heartbeat]&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_100K&amp;diff=7002</id>
		<title>OX HE Tutorial 100K</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_100K&amp;diff=7002"/>
		<updated>2011-01-28T07:06:14Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Tutorial: High Available OX HE Setup for up to 100.000 users =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;This article describes what you need for a typical OX HE Setup for up to 100.000 Users, which is fully clustered and high available.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
It contains everything you need to:&lt;br /&gt;
* Understand the design of the OX HE setup including additional services&lt;br /&gt;
* Install the whole system based on the relevant articles&lt;br /&gt;
* Find pointers to the next steps of integration&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= System Design =&lt;br /&gt;
&lt;br /&gt;
[[Image:SaaS-100k-1.jpg]]&lt;br /&gt;
&lt;br /&gt;
The system is designed to provide maximum functionality and availability with a minimum of necessary hardware. If the services on one server fail, it is enough to take over the IP address to the other machine and service will stay up and running.&lt;br /&gt;
&lt;br /&gt;
== Core Components for OX HE ==&lt;br /&gt;
&lt;br /&gt;
* Two OX HE servers (HW recommendation: 16GB RAM / 4 cores each)&lt;br /&gt;
* MySQL installed directly on these server &lt;br /&gt;
* NFS Server to store documents and files&lt;br /&gt;
&lt;br /&gt;
== Infrastructure Components not delivered by OX ==&lt;br /&gt;
&lt;br /&gt;
* An email system providing IMAP and SMTP&lt;br /&gt;
* A control panel for creation and administration of users&lt;br /&gt;
* A Load Balancer in front of the OX servers (optional, recommended)&lt;br /&gt;
&lt;br /&gt;
= Overview Installation Steps =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;To deploy the described OX setup, the following steps need to be done. &#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Mandatory Steps ==&lt;br /&gt;
# Initialize and configure MySQL database on both servers&lt;br /&gt;
# Install and configure OX on both servers&lt;br /&gt;
&lt;br /&gt;
== Steps depending on your environment ==&lt;br /&gt;
# Implement Load Balancer&lt;br /&gt;
# Connect Control Panel&lt;br /&gt;
# Connect Email System&lt;br /&gt;
&lt;br /&gt;
== Recommended Optional Next Steps ==&lt;br /&gt;
# Automated Frontend Tests&lt;br /&gt;
# Upsell Plugin&lt;br /&gt;
# Mobile Autoconfiguration&lt;br /&gt;
# Automatic FailOver&lt;br /&gt;
# Branding&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Mandatory Installation Steps - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following steps need to be done in every case to get OX up and running:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
== Initialize and configure MySQL database on both servers ==&lt;br /&gt;
&lt;br /&gt;
MySQL will run on both servers. MySQL will be configured as Master-Master configuration to ensure data consistency on both servers.&lt;br /&gt;
If one machine fails, the other machine will take over all functionality.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
== Install and configure OX on both servers ==&lt;br /&gt;
&lt;br /&gt;
OX will be installed on both servers. It will be configured to &#039;&#039;&#039;write&#039;&#039;&#039; to the &#039;&#039;&#039;first&#039;&#039;&#039; MySQL database and to &#039;&#039;&#039;read&#039;&#039;&#039; from the &#039;&#039;&#039;second&#039;&#039;&#039; MySQL database. This will distribute the load during normal operation as smooth as possible. During FailOver the IP address of the failed server will be taken over to the working server, the system stays operable.&lt;br /&gt;
&lt;br /&gt;
The NFS server will be mounted on both machines and registered as filestore.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
You also should install and configure the OXtender for Business Mobility&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Installation Steps depending on your environment - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following components need to be implemented in your environment.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Implement Load Balancer ==&lt;br /&gt;
&lt;br /&gt;
A load balancer in front of the OX servers is recommended, but optional in this deployment size. (In small environments, DNS Round Robin may be sufficient).&lt;br /&gt;
&lt;br /&gt;
If you already have a hardware load balancing solution in place, this can be used. OX is known to work with the standard load balancing solutions from BigIP, Barracuda, Foundry, ...&lt;br /&gt;
&lt;br /&gt;
If you do not have a load balancing solution already in place, we recommend to use [http://www.keepalived.org/ Keepalived] as reliable and cost effective solution.&lt;br /&gt;
&lt;br /&gt;
Read more about configuring [[Keepalived | Keepalived for Open-Xchange]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_CP}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_HGP}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_POA}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Plesk}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Auth}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Connect Email System ==&lt;br /&gt;
&lt;br /&gt;
Every email system providing IMAP and SMTP can be used as backend to OX. Best experiences are made with the widespread Linux based IMAP servers [http://dovecot.org/ Dovecot],  [http://www.cyrusimap.org/ Cyrus] or [http://www.courier-mta.org/imap/ Courier]. &lt;br /&gt;
&lt;br /&gt;
Other IMAP servers need to be tested thoroughly before going into production.&lt;br /&gt;
&lt;br /&gt;
There are several possibilities to implement the Email system:&lt;br /&gt;
&lt;br /&gt;
# You already have an email system available: Nothing needs to be done, it just needs to be configured&lt;br /&gt;
# You use Parallels Automation (POA): Nothing special needs to be done, everything you need is contained in the APS package&lt;br /&gt;
# You use Plesk Panel: Nothing special needs to be done, everything you need is contained in the OXtender for Plesk&lt;br /&gt;
# You want to setup a new Email system: It is recommended to use Dovecot, as this is very stable, fast, feature rich and easy to scale&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Dovecot}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Next}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== IP FailOver ==&lt;br /&gt;
&lt;br /&gt;
For automatic IP failover, several solutions are available for Linux. A reliable working framework  is:&lt;br /&gt;
&lt;br /&gt;
[http://www.linux-ha.org/wiki/Heartbeat Heartbeat]&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_10K&amp;diff=7001</id>
		<title>OX HE Tutorial 10K</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_10K&amp;diff=7001"/>
		<updated>2011-01-28T07:06:11Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Tutorial: OX HE Setup for up to 10.000 users =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;This article describes what you need for a typical OX HE Setup for up to 10.000 Users with minimal efforts.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
It contains everything you need to:&lt;br /&gt;
* Understand the design of the OX HE setup including additional services&lt;br /&gt;
* Install the whole system based on the relevant articles&lt;br /&gt;
* Find pointers to the next steps of integration&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= System Design =&lt;br /&gt;
&lt;br /&gt;
[[Image:SaaS-10k.jpg]]&lt;br /&gt;
&lt;br /&gt;
The system is designed to provide maximum functionality with a minimum of necessary hardware. All OX services are running on one single machine.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Core Components for OX HE ==&lt;br /&gt;
&lt;br /&gt;
* One OX HE server (HW recommendation: 16GB RAM / 4 cores)&lt;br /&gt;
* MySQL installed directly on this server &lt;br /&gt;
* Optional: NFS Server to store documents and files&lt;br /&gt;
&lt;br /&gt;
== Infrastructure Components not delivered by OX ==&lt;br /&gt;
&lt;br /&gt;
* An email system providing IMAP and SMTP&lt;br /&gt;
* A control panel for creation and administration of users&lt;br /&gt;
&lt;br /&gt;
= Overview Installation Steps =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;To deploy the described OX setup, the following steps need to be done. &#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Mandatory Steps ==&lt;br /&gt;
# Initialize and configure MySQL database&lt;br /&gt;
# Install and configure OX service&lt;br /&gt;
&lt;br /&gt;
== Steps depending on your environment ==&lt;br /&gt;
# Connect Control Panel&lt;br /&gt;
# Connect Email System&lt;br /&gt;
&lt;br /&gt;
== Recommended Optional Next Steps ==&lt;br /&gt;
# Automated Frontend Tests&lt;br /&gt;
# Upsell Plugin&lt;br /&gt;
# Mobile Autoconfiguration&lt;br /&gt;
# Branding&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Mandatory Installation Steps - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following steps need to be done in every case to get OX up and running:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
== Initialize and configure MySQL database ==&lt;br /&gt;
&lt;br /&gt;
MySQL will be installed directly on the OX server.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
== Install and configure OX ==&lt;br /&gt;
&lt;br /&gt;
OX will be installed on the server.&lt;br /&gt;
&lt;br /&gt;
Optionally: The NFS server will be mounted and registered as filestore.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
You also should install and configure the OXtender for Business Mobility&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Installation Steps depending on your environment - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following components need to be implemented in your environment.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_CP}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_HGP}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Plesk}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Auth}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Connect Email System ==&lt;br /&gt;
&lt;br /&gt;
Every email system providing IMAP and SMTP can be used as backend to OX. Best experiences are made with the widespread Linux based IMAP servers [http://dovecot.org/ Dovecot],  [http://www.cyrusimap.org/ Cyrus] or [http://www.courier-mta.org/imap/ Courier]. &lt;br /&gt;
&lt;br /&gt;
Other IMAP servers need to be tested thoroughly before going into production.&lt;br /&gt;
&lt;br /&gt;
There are several possibilities to implement the Email system:&lt;br /&gt;
&lt;br /&gt;
# You already have an email system available: Nothing needs to be done, it just needs to be configured&lt;br /&gt;
# You use Plesk Panel: Nothing special needs to be done, everything you need is contained in the OXtender for Plesk&lt;br /&gt;
# You want to setup a new Email system: It is recommended to use Dovecot, as this is very stable, fast, feature rich and easy to scale&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Dovecot}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Next}}&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=Template:OX_HE_Tutorial_Dovecot&amp;diff=7000</id>
		<title>Template:OX HE Tutorial Dovecot</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=Template:OX_HE_Tutorial_Dovecot&amp;diff=7000"/>
		<updated>2011-01-28T07:05:03Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: Created page with &amp;quot;=== Dovecot Setup ===  If you want to setup a new Email system based on Dovecot, it is recommended to use NFS as storage backend and to install at least two Dovecot servers, acce...&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;=== Dovecot Setup ===&lt;br /&gt;
&lt;br /&gt;
If you want to setup a new Email system based on Dovecot, it is recommended to use NFS as storage backend and to install at least two Dovecot servers, accessing this storage. With that setup you have best scalability and high availability with a minimum of complexity and hardware.&lt;br /&gt;
&lt;br /&gt;
[http://wiki.dovecot.org/ Dovecot documentation including a QuickConfiguration guide]&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=Template:OX_HE_Tutorial_Auth&amp;diff=6999</id>
		<title>Template:OX HE Tutorial Auth</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=Template:OX_HE_Tutorial_Auth&amp;diff=6999"/>
		<updated>2011-01-28T07:03:39Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: Created page with &amp;quot;== Authentication ==  To avoid password synchronization issues, it is recommended to use your existing email authentication mechanism within OX. Then you do not need to add user ...&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== Authentication ==&lt;br /&gt;
&lt;br /&gt;
To avoid password synchronization issues, it is recommended to use your existing email authentication mechanism within OX. Then you do not need to add user passwords to OX, you simply use a plugin to authenticate against your IMAP server.&lt;br /&gt;
&lt;br /&gt;
Read more about the [[Authentication_IMAP_Plugin_description | IMAP Authentication Plugin]]&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_1M&amp;diff=6998</id>
		<title>OX HE Tutorial 1M</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_1M&amp;diff=6998"/>
		<updated>2011-01-28T06:54:29Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Tutorial: High Available OX HE Setup for up to 1 Milion users =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;This article describes what you need for a typical OX HE Setup for up to 1.000.000 Users, which is fully clustered, high available and scaling very flexible.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
It contains everything you need to:&lt;br /&gt;
* Understand the design of the OX HE setup including additional services&lt;br /&gt;
* Install the whole system based on the relevant articles&lt;br /&gt;
* Find pointers to the next steps of integration&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= System Design =&lt;br /&gt;
&lt;br /&gt;
[[Image:SaaS-1M.jpg]]&lt;br /&gt;
&lt;br /&gt;
The system is designed to provide maximum functionality and availability with a minimum of necessary hardware. If the services on one OX server fail, this is transparently handled by the load balancer. If one MySQL server fails, it is sufficient to take over the IP address on the other MySQL server in the cluster to stay fully in operation.&lt;br /&gt;
&lt;br /&gt;
== Core Components for OX HE ==&lt;br /&gt;
&lt;br /&gt;
* Minimum two (recommended three) OX HE servers (HW recommendation: 32GB RAM / 8 cores each)&lt;br /&gt;
* Minimum one MySQL cluster with two servers in Master-Master configuration (HW recommendation: 32GB RAM / 8 cores each)&lt;br /&gt;
* NFS Server to store documents and files&lt;br /&gt;
* Recommended for more than 500.000 mailboxes: one OX HE server dedicated for user provisioning (HW recommendation: 16GB RAM / 4 cores each)&lt;br /&gt;
&lt;br /&gt;
== Infrastructure Components not delivered by OX ==&lt;br /&gt;
&lt;br /&gt;
* An email system providing IMAP and SMTP&lt;br /&gt;
* A control panel for creation and administration of users&lt;br /&gt;
* A Load Balancer in front of the OX servers (optional, recommended)&lt;br /&gt;
&lt;br /&gt;
= Overview Installation Steps =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;To deploy the described OX setup, the following steps need to be done. &#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Mandatory Steps ==&lt;br /&gt;
# Initialize and configure MySQL database servers&lt;br /&gt;
# Install and configure OX on all servers&lt;br /&gt;
&lt;br /&gt;
== Steps depending on your environment ==&lt;br /&gt;
# Implement Load Balancer&lt;br /&gt;
# Connect Control Panel&lt;br /&gt;
# Connect Email System&lt;br /&gt;
&lt;br /&gt;
== Recommended Optional Next Steps ==&lt;br /&gt;
# Automated Frontend Tests&lt;br /&gt;
# Upsell Plugin&lt;br /&gt;
# Mobile Autoconfiguration&lt;br /&gt;
# Automatic FailOver&lt;br /&gt;
# Branding&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Mandatory Installation Steps - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following steps need to be done in every case to get OX up and running:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
== Initialize and configure MySQL database on both servers ==&lt;br /&gt;
&lt;br /&gt;
MySQL will be configured as Master-Master configuration to ensure data consistency on both servers.&lt;br /&gt;
If one machine fails, the other machine will take over all functionality.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
== Install and configure OX on both servers ==&lt;br /&gt;
&lt;br /&gt;
OX will be installed on minimum two servers. It will be configured to &#039;&#039;&#039;write&#039;&#039;&#039; to the &#039;&#039;&#039;first&#039;&#039;&#039; MySQL database and to &#039;&#039;&#039;read&#039;&#039;&#039; from the &#039;&#039;&#039;second&#039;&#039;&#039; MySQL database in one cluster. This will distribute the load during normal operation as smooth as possible. During FailOver the IP address of the failed MySQL server will be taken over to the working server, the system stays operable.&lt;br /&gt;
&lt;br /&gt;
The NFS server will be mounted on all machines and registered as filestore.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
You also should install and configure the OXtender for Business Mobility&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Installation Steps depending on your environment - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following components need to be implemented in your environment.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Implement Load Balancer ==&lt;br /&gt;
&lt;br /&gt;
A load balancer in front of the OX servers is necessary for this deployment size. It needs to handle the requests if one OX server fails.&lt;br /&gt;
&lt;br /&gt;
If you already have a hardware load balancing solution in place, this can be used. OX is known to work with the standard load balancing solutions from BigIP, Barracuda, Foundry, ...&lt;br /&gt;
&lt;br /&gt;
If you do not have a load balancing solution already in place, we recommend to use [http://www.keepalived.org/ Keepalived] as reliable and cost effective solution.&lt;br /&gt;
&lt;br /&gt;
Read more about configuring [[Keepalived | Keepalived for Open-Xchange]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_CP}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_HGP}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_POA}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Authentication ==&lt;br /&gt;
&lt;br /&gt;
To avoid password synchronization issues, it is recommended to use your existing email authentication mechanism within OX. Then you do not need to add user passwords to OX, you simply use a plugin to authenticate against your IMAP server.&lt;br /&gt;
&lt;br /&gt;
Read more about the [[Authentication_IMAP_Plugin_description | IMAP Authentication Plugin]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Connect Email System ==&lt;br /&gt;
&lt;br /&gt;
Every email system providing IMAP and SMTP can be used as backend to OX. Best experiences are made with the widespread Linux based IMAP servers [http://dovecot.org/ Dovecot],  [http://www.cyrusimap.org/ Cyrus] or [http://www.courier-mta.org/imap/ Courier]. &lt;br /&gt;
&lt;br /&gt;
Other IMAP servers need to be tested thoroughly before going into production.&lt;br /&gt;
&lt;br /&gt;
There are several possibilities to implement the Email system:&lt;br /&gt;
&lt;br /&gt;
# You already have an email system available: Nothing needs to be done, it just needs to be configured&lt;br /&gt;
# You use Parallels Automation (POA): Nothing special needs to be done, everything you need is contained in the APS package&lt;br /&gt;
# You use Plesk Panel: Nothing special needs to be done, everything you need is contained in the OXtender for Plesk&lt;br /&gt;
# You want to setup a new Email system: It is recommended to use Dovecot, as this is very stable, fast, feature rich and easy to scale&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Dovecot Setup ===&lt;br /&gt;
&lt;br /&gt;
If you want to setup a new Email system based on Dovecot, it is recommended to use NFS as storage backend and to install at least two Dovecot servers, accessing this storage. With that setup you have best scalability and high availability with a minimum of complexity and hardware.&lt;br /&gt;
&lt;br /&gt;
[http://wiki.dovecot.org/ Dovecot documentation including a QuickConfiguration guide]&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Next}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== IP FailOver ==&lt;br /&gt;
&lt;br /&gt;
For automatic IP failover, several solutions are available for Linux. A reliable working framework  is:&lt;br /&gt;
&lt;br /&gt;
Read more about [http://www.linux-ha.org/wiki/Heartbeat Heartbeat]&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_100K&amp;diff=6997</id>
		<title>OX HE Tutorial 100K</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_100K&amp;diff=6997"/>
		<updated>2011-01-28T06:52:41Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Tutorial: High Available OX HE Setup for up to 100.000 users =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;This article describes what you need for a typical OX HE Setup for up to 100.000 Users, which is fully clustered and high available.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
It contains everything you need to:&lt;br /&gt;
* Understand the design of the OX HE setup including additional services&lt;br /&gt;
* Install the whole system based on the relevant articles&lt;br /&gt;
* Find pointers to the next steps of integration&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= System Design =&lt;br /&gt;
&lt;br /&gt;
[[Image:SaaS-100k-1.jpg]]&lt;br /&gt;
&lt;br /&gt;
The system is designed to provide maximum functionality and availability with a minimum of necessary hardware. If the services on one server fail, it is enough to take over the IP address to the other machine and service will stay up and running.&lt;br /&gt;
&lt;br /&gt;
== Core Components for OX HE ==&lt;br /&gt;
&lt;br /&gt;
* Two OX HE servers (HW recommendation: 16GB RAM / 4 cores each)&lt;br /&gt;
* MySQL installed directly on these server &lt;br /&gt;
* NFS Server to store documents and files&lt;br /&gt;
&lt;br /&gt;
== Infrastructure Components not delivered by OX ==&lt;br /&gt;
&lt;br /&gt;
* An email system providing IMAP and SMTP&lt;br /&gt;
* A control panel for creation and administration of users&lt;br /&gt;
* A Load Balancer in front of the OX servers (optional, recommended)&lt;br /&gt;
&lt;br /&gt;
= Overview Installation Steps =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;To deploy the described OX setup, the following steps need to be done. &#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Mandatory Steps ==&lt;br /&gt;
# Initialize and configure MySQL database on both servers&lt;br /&gt;
# Install and configure OX on both servers&lt;br /&gt;
&lt;br /&gt;
== Steps depending on your environment ==&lt;br /&gt;
# Implement Load Balancer&lt;br /&gt;
# Connect Control Panel&lt;br /&gt;
# Connect Email System&lt;br /&gt;
&lt;br /&gt;
== Recommended Optional Next Steps ==&lt;br /&gt;
# Automated Frontend Tests&lt;br /&gt;
# Upsell Plugin&lt;br /&gt;
# Mobile Autoconfiguration&lt;br /&gt;
# Automatic FailOver&lt;br /&gt;
# Branding&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Mandatory Installation Steps - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following steps need to be done in every case to get OX up and running:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
== Initialize and configure MySQL database on both servers ==&lt;br /&gt;
&lt;br /&gt;
MySQL will run on both servers. MySQL will be configured as Master-Master configuration to ensure data consistency on both servers.&lt;br /&gt;
If one machine fails, the other machine will take over all functionality.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
== Install and configure OX on both servers ==&lt;br /&gt;
&lt;br /&gt;
OX will be installed on both servers. It will be configured to &#039;&#039;&#039;write&#039;&#039;&#039; to the &#039;&#039;&#039;first&#039;&#039;&#039; MySQL database and to &#039;&#039;&#039;read&#039;&#039;&#039; from the &#039;&#039;&#039;second&#039;&#039;&#039; MySQL database. This will distribute the load during normal operation as smooth as possible. During FailOver the IP address of the failed server will be taken over to the working server, the system stays operable.&lt;br /&gt;
&lt;br /&gt;
The NFS server will be mounted on both machines and registered as filestore.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
You also should install and configure the OXtender for Business Mobility&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Installation Steps depending on your environment - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following components need to be implemented in your environment.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Implement Load Balancer ==&lt;br /&gt;
&lt;br /&gt;
A load balancer in front of the OX servers is recommended, but optional in this deployment size. (In small environments, DNS Round Robin may be sufficient).&lt;br /&gt;
&lt;br /&gt;
If you already have a hardware load balancing solution in place, this can be used. OX is known to work with the standard load balancing solutions from BigIP, Barracuda, Foundry, ...&lt;br /&gt;
&lt;br /&gt;
If you do not have a load balancing solution already in place, we recommend to use [http://www.keepalived.org/ Keepalived] as reliable and cost effective solution.&lt;br /&gt;
&lt;br /&gt;
Read more about configuring [[Keepalived | Keepalived for Open-Xchange]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_CP}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_HGP}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_POA}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Plesk}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Authentication ==&lt;br /&gt;
&lt;br /&gt;
Only necessary if you do not use Plesk as Control Panel.&lt;br /&gt;
&lt;br /&gt;
To avoid password synchronization issues, it is recommended to use your existing email authentication mechanism within OX. Then you do not need to add user passwords to OX, you simply use a plugin to authenticate against your IMAP server.&lt;br /&gt;
&lt;br /&gt;
Read more about the [[Authentication_IMAP_Plugin_description | IMAP Authentication Plugin]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Connect Email System ==&lt;br /&gt;
&lt;br /&gt;
Every email system providing IMAP and SMTP can be used as backend to OX. Best experiences are made with the widespread Linux based IMAP servers [http://dovecot.org/ Dovecot],  [http://www.cyrusimap.org/ Cyrus] or [http://www.courier-mta.org/imap/ Courier]. &lt;br /&gt;
&lt;br /&gt;
Other IMAP servers need to be tested thoroughly before going into production.&lt;br /&gt;
&lt;br /&gt;
There are several possibilities to implement the Email system:&lt;br /&gt;
&lt;br /&gt;
# You already have an email system available: Nothing needs to be done, it just needs to be configured&lt;br /&gt;
# You use Parallels Automation (POA): Nothing special needs to be done, everything you need is contained in the APS package&lt;br /&gt;
# You use Plesk Panel: Nothing special needs to be done, everything you need is contained in the OXtender for Plesk&lt;br /&gt;
# You want to setup a new Email system: It is recommended to use Dovecot, as this is very stable, fast, feature rich and easy to scale&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Dovecot Setup ===&lt;br /&gt;
&lt;br /&gt;
If you want to setup a new Email system based on Dovecot, it is recommended to use NFS as storage backend and to install at least two Dovecot servers, accessing this storage. With that setup you have best scalability and high availability with a minimum of complexity and hardware.&lt;br /&gt;
&lt;br /&gt;
[http://wiki.dovecot.org/ Dovecot documentation including a QuickConfiguration guide]&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Next}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== IP FailOver ==&lt;br /&gt;
&lt;br /&gt;
For automatic IP failover, several solutions are available for Linux. A reliable working framework  is:&lt;br /&gt;
&lt;br /&gt;
[http://www.linux-ha.org/wiki/Heartbeat Heartbeat]&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_10K&amp;diff=6996</id>
		<title>OX HE Tutorial 10K</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_10K&amp;diff=6996"/>
		<updated>2011-01-28T06:52:37Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Tutorial: OX HE Setup for up to 10.000 users =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;This article describes what you need for a typical OX HE Setup for up to 10.000 Users with minimal efforts.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
It contains everything you need to:&lt;br /&gt;
* Understand the design of the OX HE setup including additional services&lt;br /&gt;
* Install the whole system based on the relevant articles&lt;br /&gt;
* Find pointers to the next steps of integration&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= System Design =&lt;br /&gt;
&lt;br /&gt;
[[Image:SaaS-10k.jpg]]&lt;br /&gt;
&lt;br /&gt;
The system is designed to provide maximum functionality with a minimum of necessary hardware. All OX services are running on one single machine.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Core Components for OX HE ==&lt;br /&gt;
&lt;br /&gt;
* One OX HE server (HW recommendation: 16GB RAM / 4 cores)&lt;br /&gt;
* MySQL installed directly on this server &lt;br /&gt;
* Optional: NFS Server to store documents and files&lt;br /&gt;
&lt;br /&gt;
== Infrastructure Components not delivered by OX ==&lt;br /&gt;
&lt;br /&gt;
* An email system providing IMAP and SMTP&lt;br /&gt;
* A control panel for creation and administration of users&lt;br /&gt;
&lt;br /&gt;
= Overview Installation Steps =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;To deploy the described OX setup, the following steps need to be done. &#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Mandatory Steps ==&lt;br /&gt;
# Initialize and configure MySQL database&lt;br /&gt;
# Install and configure OX service&lt;br /&gt;
&lt;br /&gt;
== Steps depending on your environment ==&lt;br /&gt;
# Connect Control Panel&lt;br /&gt;
# Connect Email System&lt;br /&gt;
&lt;br /&gt;
== Recommended Optional Next Steps ==&lt;br /&gt;
# Automated Frontend Tests&lt;br /&gt;
# Upsell Plugin&lt;br /&gt;
# Mobile Autoconfiguration&lt;br /&gt;
# Branding&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Mandatory Installation Steps - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following steps need to be done in every case to get OX up and running:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
== Initialize and configure MySQL database ==&lt;br /&gt;
&lt;br /&gt;
MySQL will be installed directly on the OX server.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
== Install and configure OX ==&lt;br /&gt;
&lt;br /&gt;
OX will be installed on the server.&lt;br /&gt;
&lt;br /&gt;
Optionally: The NFS server will be mounted and registered as filestore.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
You also should install and configure the OXtender for Business Mobility&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Installation Steps depending on your environment - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following components need to be implemented in your environment.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_CP}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_HGP}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Plesk}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Authentication ==&lt;br /&gt;
&lt;br /&gt;
Only necessary if you do not use Plesk as Control Panel.&lt;br /&gt;
&lt;br /&gt;
To avoid password synchronization issues, it is recommended to use your existing email authentication mechanism within OX. Then you do not need to add user passwords to OX, you simply use a plugin to authenticate against your IMAP server.&lt;br /&gt;
&lt;br /&gt;
Read more about the [[Authentication_IMAP_Plugin_description | IMAP Authentication Plugin]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Connect Email System ==&lt;br /&gt;
&lt;br /&gt;
Every email system providing IMAP and SMTP can be used as backend to OX. Best experiences are made with the widespread Linux based IMAP servers [http://dovecot.org/ Dovecot],  [http://www.cyrusimap.org/ Cyrus] or [http://www.courier-mta.org/imap/ Courier]. &lt;br /&gt;
&lt;br /&gt;
Other IMAP servers need to be tested thoroughly before going into production.&lt;br /&gt;
&lt;br /&gt;
There are several possibilities to implement the Email system:&lt;br /&gt;
&lt;br /&gt;
# You already have an email system available: Nothing needs to be done, it just needs to be configured&lt;br /&gt;
# You use Plesk Panel: Nothing special needs to be done, everything you need is contained in the OXtender for Plesk&lt;br /&gt;
# You want to setup a new Email system: It is recommended to use Dovecot, as this is very stable, fast, feature rich and easy to scale&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Dovecot Setup ===&lt;br /&gt;
&lt;br /&gt;
If you want to setup a new Email system based on Dovecot, you can install Dovecot directly on the OX server.&lt;br /&gt;
&lt;br /&gt;
WOHIN_VERLINKEN_WIR_HIER_AM_BESTEN&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Next}}&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=Template:OX_HE_Tutorial_CP&amp;diff=6995</id>
		<title>Template:OX HE Tutorial CP</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=Template:OX_HE_Tutorial_CP&amp;diff=6995"/>
		<updated>2011-01-28T06:50:27Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: Created page with &amp;quot;== Connect Control Panel ==  &amp;#039;&amp;#039;&amp;#039;You need a Control Panel to create and edit users.&amp;#039;&amp;#039;&amp;#039;   OX is designed to integrate into every solution you may already run in your environment an...&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== Connect Control Panel ==&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;You need a Control Panel to create and edit users.&#039;&#039;&#039; &lt;br /&gt;
&lt;br /&gt;
OX is designed to integrate into every solution you may already run in your environment and also into wide spread solutions, like the Parallels Control Panels.&lt;br /&gt;
&lt;br /&gt;
If you do not run hosting services today and do not have a Control Panel in place, it is recommend to use Plesk to manage OX. With that combination you will get a full functional hosting platform containing  everything you need.&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=Template:OX_HE_Tutorial_HGP&amp;diff=6994</id>
		<title>Template:OX HE Tutorial HGP</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=Template:OX_HE_Tutorial_HGP&amp;diff=6994"/>
		<updated>2011-01-28T06:48:41Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: Created page with &amp;quot;=== Integrate your own Control Panel ===  If you already have a Control Panel in production, you should integrate OX with it. It is recommended to use the SOAP provisioning Inter...&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;=== Integrate your own Control Panel ===&lt;br /&gt;
&lt;br /&gt;
If you already have a Control Panel in production, you should integrate OX with it. It is recommended to use the SOAP provisioning Interface for that purpose.&lt;br /&gt;
&lt;br /&gt;
Read more about: {{DocLink|docpath=SOAP/admin/OX-Admin-SOAP.html|name=Provisioning using SOAP}}&lt;br /&gt;
&lt;br /&gt;
A good start to test and to understand the necessary commands are the Command Line Tools. They have exactly the same calls like the SOAP API.&lt;br /&gt;
&lt;br /&gt;
Read more about: {{DocLink|docpath=OX6-Provisioning/|name=Open-Xchange CLT}}&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=Template:OX_HE_Tutorial_POA&amp;diff=6993</id>
		<title>Template:OX HE Tutorial POA</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=Template:OX_HE_Tutorial_POA&amp;diff=6993"/>
		<updated>2011-01-28T06:47:32Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: Created page with &amp;quot;=== Integrate with Parallels Automation (POA) ===  If you want to use [http://www.parallels.com/eu/products/automation/operations/ Parallels Automation (POA)] to manage your user...&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;=== Integrate with Parallels Automation (POA) ===&lt;br /&gt;
&lt;br /&gt;
If you want to use [http://www.parallels.com/eu/products/automation/operations/ Parallels Automation (POA)] to manage your users, there is an [http://www.apsstandard.org/app/#search=open-xchange APS package] available to integrate OX into the POA system.&lt;br /&gt;
&lt;br /&gt;
Read more in the: [[POAIntegrationGuide]]&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=Template:OX_HE_Tutorial_Plesk&amp;diff=6992</id>
		<title>Template:OX HE Tutorial Plesk</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=Template:OX_HE_Tutorial_Plesk&amp;diff=6992"/>
		<updated>2011-01-28T06:45:50Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;=== Integrate with Plesk Panel ===&lt;br /&gt;
&lt;br /&gt;
If you want to use [http://www.parallels.com/eu/products/plesk/ Parallels Plesk Panel] to manage your users, there is an OXtender available to integrate OX into the Plesk Panel.&lt;br /&gt;
&lt;br /&gt;
Read more about installing [[Plesk_Oxtender]] for OX HE&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=Template:OX_HE_Tutorial_Plesk&amp;diff=6991</id>
		<title>Template:OX HE Tutorial Plesk</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=Template:OX_HE_Tutorial_Plesk&amp;diff=6991"/>
		<updated>2011-01-28T06:42:30Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: Created page with &amp;quot;=== Integrate with Plesk Panel ===  If you want to use Plesk Panel to manage your users, there is an OXtender available to integrate OX into the Plesk Panel.  Read more about the...&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;=== Integrate with Plesk Panel ===&lt;br /&gt;
&lt;br /&gt;
If you want to use Plesk Panel to manage your users, there is an OXtender available to integrate OX into the Plesk Panel.&lt;br /&gt;
&lt;br /&gt;
Read more about the: [[Plesk_Oxtender]]&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_1M&amp;diff=6990</id>
		<title>OX HE Tutorial 1M</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_1M&amp;diff=6990"/>
		<updated>2011-01-28T06:36:09Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: /* IP FailOver */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Tutorial: High Available OX HE Setup for up to 1 Milion users =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;This article describes what you need for a typical OX HE Setup for up to 1.000.000 Users, which is fully clustered, high available and scaling very flexible.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
It contains everything you need to:&lt;br /&gt;
* Understand the design of the OX HE setup including additional services&lt;br /&gt;
* Install the whole system based on the relevant articles&lt;br /&gt;
* Find pointers to the next steps of integration&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= System Design =&lt;br /&gt;
&lt;br /&gt;
[[Image:SaaS-1M.jpg]]&lt;br /&gt;
&lt;br /&gt;
The system is designed to provide maximum functionality and availability with a minimum of necessary hardware. If the services on one OX server fail, this is transparently handled by the load balancer. If one MySQL server fails, it is sufficient to take over the IP address on the other MySQL server in the cluster to stay fully in operation.&lt;br /&gt;
&lt;br /&gt;
== Core Components for OX HE ==&lt;br /&gt;
&lt;br /&gt;
* Minimum two (recommended three) OX HE servers (HW recommendation: 32GB RAM / 8 cores each)&lt;br /&gt;
* Minimum one MySQL cluster with two servers in Master-Master configuration (HW recommendation: 32GB RAM / 8 cores each)&lt;br /&gt;
* NFS Server to store documents and files&lt;br /&gt;
* Recommended for more than 500.000 mailboxes: one OX HE server dedicated for user provisioning (HW recommendation: 16GB RAM / 4 cores each)&lt;br /&gt;
&lt;br /&gt;
== Infrastructure Components not delivered by OX ==&lt;br /&gt;
&lt;br /&gt;
* An email system providing IMAP and SMTP&lt;br /&gt;
* A control panel for creation and administration of users&lt;br /&gt;
* A Load Balancer in front of the OX servers (optional, recommended)&lt;br /&gt;
&lt;br /&gt;
= Overview Installation Steps =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;To deploy the described OX setup, the following steps need to be done. &#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Mandatory Steps ==&lt;br /&gt;
# Initialize and configure MySQL database servers&lt;br /&gt;
# Install and configure OX on all servers&lt;br /&gt;
&lt;br /&gt;
== Steps depending on your environment ==&lt;br /&gt;
# Implement Load Balancer&lt;br /&gt;
# Connect Control Panel&lt;br /&gt;
# Connect Email System&lt;br /&gt;
&lt;br /&gt;
== Recommended Optional Next Steps ==&lt;br /&gt;
# Automated Frontend Tests&lt;br /&gt;
# Upsell Plugin&lt;br /&gt;
# Mobile Autoconfiguration&lt;br /&gt;
# Automatic FailOver&lt;br /&gt;
# Branding&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Mandatory Installation Steps - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following steps need to be done in every case to get OX up and running:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
== Initialize and configure MySQL database on both servers ==&lt;br /&gt;
&lt;br /&gt;
MySQL will be configured as Master-Master configuration to ensure data consistency on both servers.&lt;br /&gt;
If one machine fails, the other machine will take over all functionality.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
== Install and configure OX on both servers ==&lt;br /&gt;
&lt;br /&gt;
OX will be installed on minimum two servers. It will be configured to &#039;&#039;&#039;write&#039;&#039;&#039; to the &#039;&#039;&#039;first&#039;&#039;&#039; MySQL database and to &#039;&#039;&#039;read&#039;&#039;&#039; from the &#039;&#039;&#039;second&#039;&#039;&#039; MySQL database in one cluster. This will distribute the load during normal operation as smooth as possible. During FailOver the IP address of the failed MySQL server will be taken over to the working server, the system stays operable.&lt;br /&gt;
&lt;br /&gt;
The NFS server will be mounted on all machines and registered as filestore.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
You also should install and configure the OXtender for Business Mobility&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Installation Steps depending on your environment - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following components need to be implemented in your environment.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Implement Load Balancer ==&lt;br /&gt;
&lt;br /&gt;
A load balancer in front of the OX servers is necessary for this deployment size. It needs to handle the requests if one OX server fails.&lt;br /&gt;
&lt;br /&gt;
If you already have a hardware load balancing solution in place, this can be used. OX is known to work with the standard load balancing solutions from BigIP, Barracuda, Foundry, ...&lt;br /&gt;
&lt;br /&gt;
If you do not have a load balancing solution already in place, we recommend to use [http://www.keepalived.org/ Keepalived] as reliable and cost effective solution.&lt;br /&gt;
&lt;br /&gt;
Read more about configuring [[Keepalived | Keepalived for Open-Xchange]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Connect Control Panel ==&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;You need a Control Panel to create and edit users.&#039;&#039;&#039; &lt;br /&gt;
&lt;br /&gt;
OX is designed to integrate into every solution you may already have in place and into existing solutions, like the Parallels Control Panels&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Integrate your own Control Panel ===&lt;br /&gt;
&lt;br /&gt;
If you already have a Control Panel in production, you should integrate OX with it. It is recommended to use the SOAP provisioning Interface for that purpose.&lt;br /&gt;
&lt;br /&gt;
Read more about: {{DocLink|docpath=SOAP/admin/OX-Admin-SOAP.html|name=Provisioning using SOAP}}&lt;br /&gt;
&lt;br /&gt;
A good start to test and to understand the necessary commands are the Command Line Tools. They have exactly the same calls like the SOAP API.&lt;br /&gt;
&lt;br /&gt;
Read more about: {{DocLink|docpath=OX6-Provisioning/|name=Open-Xchange CLT}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Integrate with Parallels Automation (POA) ===&lt;br /&gt;
&lt;br /&gt;
If you want to use Parallels Automation (POA) to manage your users, there is an [http://www.apsstandard.org/app/#search=open-xchange APS package] available to integrate OX into the POA system.&lt;br /&gt;
&lt;br /&gt;
Read more in the: [[POAIntegrationGuide]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Authentication ==&lt;br /&gt;
&lt;br /&gt;
To avoid password synchronization issues, it is recommended to use your existing email authentication mechanism within OX. Then you do not need to add user passwords to OX, you simply use a plugin to authenticate against your IMAP server.&lt;br /&gt;
&lt;br /&gt;
Read more about the [[Authentication_IMAP_Plugin_description | IMAP Authentication Plugin]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Connect Email System ==&lt;br /&gt;
&lt;br /&gt;
Every email system providing IMAP and SMTP can be used as backend to OX. Best experiences are made with the widespread Linux based IMAP servers [http://dovecot.org/ Dovecot],  [http://www.cyrusimap.org/ Cyrus] or [http://www.courier-mta.org/imap/ Courier]. &lt;br /&gt;
&lt;br /&gt;
Other IMAP servers need to be tested thoroughly before going into production.&lt;br /&gt;
&lt;br /&gt;
There are several possibilities to implement the Email system:&lt;br /&gt;
&lt;br /&gt;
# You already have an email system available: Nothing needs to be done, it just needs to be configured&lt;br /&gt;
# You use Parallels Automation (POA): Nothing special needs to be done, everything you need is contained in the APS package&lt;br /&gt;
# You use Plesk Panel: Nothing special needs to be done, everything you need is contained in the OXtender for Plesk&lt;br /&gt;
# You want to setup a new Email system: It is recommended to use Dovecot, as this is very stable, fast, feature rich and easy to scale&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Dovecot Setup ===&lt;br /&gt;
&lt;br /&gt;
If you want to setup a new Email system based on Dovecot, it is recommended to use NFS as storage backend and to install at least two Dovecot servers, accessing this storage. With that setup you have best scalability and high availability with a minimum of complexity and hardware.&lt;br /&gt;
&lt;br /&gt;
[http://wiki.dovecot.org/ Dovecot documentation including a QuickConfiguration guide]&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Next}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== IP FailOver ==&lt;br /&gt;
&lt;br /&gt;
For automatic IP failover, several solutions are available for Linux. A reliable working framework  is:&lt;br /&gt;
&lt;br /&gt;
Read more about [http://www.linux-ha.org/wiki/Heartbeat Heartbeat]&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_1M&amp;diff=6989</id>
		<title>OX HE Tutorial 1M</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_1M&amp;diff=6989"/>
		<updated>2011-01-28T06:35:36Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Tutorial: High Available OX HE Setup for up to 1 Milion users =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;This article describes what you need for a typical OX HE Setup for up to 1.000.000 Users, which is fully clustered, high available and scaling very flexible.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
It contains everything you need to:&lt;br /&gt;
* Understand the design of the OX HE setup including additional services&lt;br /&gt;
* Install the whole system based on the relevant articles&lt;br /&gt;
* Find pointers to the next steps of integration&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= System Design =&lt;br /&gt;
&lt;br /&gt;
[[Image:SaaS-1M.jpg]]&lt;br /&gt;
&lt;br /&gt;
The system is designed to provide maximum functionality and availability with a minimum of necessary hardware. If the services on one OX server fail, this is transparently handled by the load balancer. If one MySQL server fails, it is sufficient to take over the IP address on the other MySQL server in the cluster to stay fully in operation.&lt;br /&gt;
&lt;br /&gt;
== Core Components for OX HE ==&lt;br /&gt;
&lt;br /&gt;
* Minimum two (recommended three) OX HE servers (HW recommendation: 32GB RAM / 8 cores each)&lt;br /&gt;
* Minimum one MySQL cluster with two servers in Master-Master configuration (HW recommendation: 32GB RAM / 8 cores each)&lt;br /&gt;
* NFS Server to store documents and files&lt;br /&gt;
* Recommended for more than 500.000 mailboxes: one OX HE server dedicated for user provisioning (HW recommendation: 16GB RAM / 4 cores each)&lt;br /&gt;
&lt;br /&gt;
== Infrastructure Components not delivered by OX ==&lt;br /&gt;
&lt;br /&gt;
* An email system providing IMAP and SMTP&lt;br /&gt;
* A control panel for creation and administration of users&lt;br /&gt;
* A Load Balancer in front of the OX servers (optional, recommended)&lt;br /&gt;
&lt;br /&gt;
= Overview Installation Steps =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;To deploy the described OX setup, the following steps need to be done. &#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Mandatory Steps ==&lt;br /&gt;
# Initialize and configure MySQL database servers&lt;br /&gt;
# Install and configure OX on all servers&lt;br /&gt;
&lt;br /&gt;
== Steps depending on your environment ==&lt;br /&gt;
# Implement Load Balancer&lt;br /&gt;
# Connect Control Panel&lt;br /&gt;
# Connect Email System&lt;br /&gt;
&lt;br /&gt;
== Recommended Optional Next Steps ==&lt;br /&gt;
# Automated Frontend Tests&lt;br /&gt;
# Upsell Plugin&lt;br /&gt;
# Mobile Autoconfiguration&lt;br /&gt;
# Automatic FailOver&lt;br /&gt;
# Branding&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Mandatory Installation Steps - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following steps need to be done in every case to get OX up and running:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
== Initialize and configure MySQL database on both servers ==&lt;br /&gt;
&lt;br /&gt;
MySQL will be configured as Master-Master configuration to ensure data consistency on both servers.&lt;br /&gt;
If one machine fails, the other machine will take over all functionality.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
== Install and configure OX on both servers ==&lt;br /&gt;
&lt;br /&gt;
OX will be installed on minimum two servers. It will be configured to &#039;&#039;&#039;write&#039;&#039;&#039; to the &#039;&#039;&#039;first&#039;&#039;&#039; MySQL database and to &#039;&#039;&#039;read&#039;&#039;&#039; from the &#039;&#039;&#039;second&#039;&#039;&#039; MySQL database in one cluster. This will distribute the load during normal operation as smooth as possible. During FailOver the IP address of the failed MySQL server will be taken over to the working server, the system stays operable.&lt;br /&gt;
&lt;br /&gt;
The NFS server will be mounted on all machines and registered as filestore.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
You also should install and configure the OXtender for Business Mobility&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Installation Steps depending on your environment - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following components need to be implemented in your environment.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Implement Load Balancer ==&lt;br /&gt;
&lt;br /&gt;
A load balancer in front of the OX servers is necessary for this deployment size. It needs to handle the requests if one OX server fails.&lt;br /&gt;
&lt;br /&gt;
If you already have a hardware load balancing solution in place, this can be used. OX is known to work with the standard load balancing solutions from BigIP, Barracuda, Foundry, ...&lt;br /&gt;
&lt;br /&gt;
If you do not have a load balancing solution already in place, we recommend to use [http://www.keepalived.org/ Keepalived] as reliable and cost effective solution.&lt;br /&gt;
&lt;br /&gt;
Read more about configuring [[Keepalived | Keepalived for Open-Xchange]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Connect Control Panel ==&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;You need a Control Panel to create and edit users.&#039;&#039;&#039; &lt;br /&gt;
&lt;br /&gt;
OX is designed to integrate into every solution you may already have in place and into existing solutions, like the Parallels Control Panels&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Integrate your own Control Panel ===&lt;br /&gt;
&lt;br /&gt;
If you already have a Control Panel in production, you should integrate OX with it. It is recommended to use the SOAP provisioning Interface for that purpose.&lt;br /&gt;
&lt;br /&gt;
Read more about: {{DocLink|docpath=SOAP/admin/OX-Admin-SOAP.html|name=Provisioning using SOAP}}&lt;br /&gt;
&lt;br /&gt;
A good start to test and to understand the necessary commands are the Command Line Tools. They have exactly the same calls like the SOAP API.&lt;br /&gt;
&lt;br /&gt;
Read more about: {{DocLink|docpath=OX6-Provisioning/|name=Open-Xchange CLT}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Integrate with Parallels Automation (POA) ===&lt;br /&gt;
&lt;br /&gt;
If you want to use Parallels Automation (POA) to manage your users, there is an [http://www.apsstandard.org/app/#search=open-xchange APS package] available to integrate OX into the POA system.&lt;br /&gt;
&lt;br /&gt;
Read more in the: [[POAIntegrationGuide]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Authentication ==&lt;br /&gt;
&lt;br /&gt;
To avoid password synchronization issues, it is recommended to use your existing email authentication mechanism within OX. Then you do not need to add user passwords to OX, you simply use a plugin to authenticate against your IMAP server.&lt;br /&gt;
&lt;br /&gt;
Read more about the [[Authentication_IMAP_Plugin_description | IMAP Authentication Plugin]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Connect Email System ==&lt;br /&gt;
&lt;br /&gt;
Every email system providing IMAP and SMTP can be used as backend to OX. Best experiences are made with the widespread Linux based IMAP servers [http://dovecot.org/ Dovecot],  [http://www.cyrusimap.org/ Cyrus] or [http://www.courier-mta.org/imap/ Courier]. &lt;br /&gt;
&lt;br /&gt;
Other IMAP servers need to be tested thoroughly before going into production.&lt;br /&gt;
&lt;br /&gt;
There are several possibilities to implement the Email system:&lt;br /&gt;
&lt;br /&gt;
# You already have an email system available: Nothing needs to be done, it just needs to be configured&lt;br /&gt;
# You use Parallels Automation (POA): Nothing special needs to be done, everything you need is contained in the APS package&lt;br /&gt;
# You use Plesk Panel: Nothing special needs to be done, everything you need is contained in the OXtender for Plesk&lt;br /&gt;
# You want to setup a new Email system: It is recommended to use Dovecot, as this is very stable, fast, feature rich and easy to scale&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Dovecot Setup ===&lt;br /&gt;
&lt;br /&gt;
If you want to setup a new Email system based on Dovecot, it is recommended to use NFS as storage backend and to install at least two Dovecot servers, accessing this storage. With that setup you have best scalability and high availability with a minimum of complexity and hardware.&lt;br /&gt;
&lt;br /&gt;
[http://wiki.dovecot.org/ Dovecot documentation including a QuickConfiguration guide]&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Next}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== IP FailOver ==&lt;br /&gt;
&lt;br /&gt;
For automatic IP failover, several solutions are available for Linux. A reliable working framework  is:&lt;br /&gt;
&lt;br /&gt;
[http://www.linux-ha.org/wiki/Heartbeat Heartbeat]&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_100K&amp;diff=6988</id>
		<title>OX HE Tutorial 100K</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_100K&amp;diff=6988"/>
		<updated>2011-01-28T06:35:13Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Tutorial: High Available OX HE Setup for up to 100.000 users =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;This article describes what you need for a typical OX HE Setup for up to 100.000 Users, which is fully clustered and high available.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
It contains everything you need to:&lt;br /&gt;
* Understand the design of the OX HE setup including additional services&lt;br /&gt;
* Install the whole system based on the relevant articles&lt;br /&gt;
* Find pointers to the next steps of integration&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= System Design =&lt;br /&gt;
&lt;br /&gt;
[[Image:SaaS-100k-1.jpg]]&lt;br /&gt;
&lt;br /&gt;
The system is designed to provide maximum functionality and availability with a minimum of necessary hardware. If the services on one server fail, it is enough to take over the IP address to the other machine and service will stay up and running.&lt;br /&gt;
&lt;br /&gt;
== Core Components for OX HE ==&lt;br /&gt;
&lt;br /&gt;
* Two OX HE servers (HW recommendation: 16GB RAM / 4 cores each)&lt;br /&gt;
* MySQL installed directly on these server &lt;br /&gt;
* NFS Server to store documents and files&lt;br /&gt;
&lt;br /&gt;
== Infrastructure Components not delivered by OX ==&lt;br /&gt;
&lt;br /&gt;
* An email system providing IMAP and SMTP&lt;br /&gt;
* A control panel for creation and administration of users&lt;br /&gt;
* A Load Balancer in front of the OX servers (optional, recommended)&lt;br /&gt;
&lt;br /&gt;
= Overview Installation Steps =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;To deploy the described OX setup, the following steps need to be done. &#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Mandatory Steps ==&lt;br /&gt;
# Initialize and configure MySQL database on both servers&lt;br /&gt;
# Install and configure OX on both servers&lt;br /&gt;
&lt;br /&gt;
== Steps depending on your environment ==&lt;br /&gt;
# Implement Load Balancer&lt;br /&gt;
# Connect Control Panel&lt;br /&gt;
# Connect Email System&lt;br /&gt;
&lt;br /&gt;
== Recommended Optional Next Steps ==&lt;br /&gt;
# Automated Frontend Tests&lt;br /&gt;
# Upsell Plugin&lt;br /&gt;
# Mobile Autoconfiguration&lt;br /&gt;
# Automatic FailOver&lt;br /&gt;
# Branding&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Mandatory Installation Steps - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following steps need to be done in every case to get OX up and running:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
== Initialize and configure MySQL database on both servers ==&lt;br /&gt;
&lt;br /&gt;
MySQL will run on both servers. MySQL will be configured as Master-Master configuration to ensure data consistency on both servers.&lt;br /&gt;
If one machine fails, the other machine will take over all functionality.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
== Install and configure OX on both servers ==&lt;br /&gt;
&lt;br /&gt;
OX will be installed on both servers. It will be configured to &#039;&#039;&#039;write&#039;&#039;&#039; to the &#039;&#039;&#039;first&#039;&#039;&#039; MySQL database and to &#039;&#039;&#039;read&#039;&#039;&#039; from the &#039;&#039;&#039;second&#039;&#039;&#039; MySQL database. This will distribute the load during normal operation as smooth as possible. During FailOver the IP address of the failed server will be taken over to the working server, the system stays operable.&lt;br /&gt;
&lt;br /&gt;
The NFS server will be mounted on both machines and registered as filestore.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
You also should install and configure the OXtender for Business Mobility&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Installation Steps depending on your environment - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following components need to be implemented in your environment.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Implement Load Balancer ==&lt;br /&gt;
&lt;br /&gt;
A load balancer in front of the OX servers is recommended, but optional in this deployment size. (In small environments, DNS Round Robin may be sufficient).&lt;br /&gt;
&lt;br /&gt;
If you already have a hardware load balancing solution in place, this can be used. OX is known to work with the standard load balancing solutions from BigIP, Barracuda, Foundry, ...&lt;br /&gt;
&lt;br /&gt;
If you do not have a load balancing solution already in place, we recommend to use [http://www.keepalived.org/ Keepalived] as reliable and cost effective solution.&lt;br /&gt;
&lt;br /&gt;
Read more about configuring [[Keepalived | Keepalived for Open-Xchange]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Connect Control Panel ==&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;You need a Control Panel to create and edit users.&#039;&#039;&#039; &lt;br /&gt;
&lt;br /&gt;
OX is designed to integrate into every solution you may already have in place and into existing solutions, like the Parallels Control Panels&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Integrate your own Control Panel ===&lt;br /&gt;
&lt;br /&gt;
If you already have a Control Panel in production, you should integrate OX with it. It is recommended to use the SOAP provisioning Interface for that purpose.&lt;br /&gt;
&lt;br /&gt;
Read more about: {{DocLink|docpath=SOAP/admin/OX-Admin-SOAP.html|name=Provisioning using SOAP}}&lt;br /&gt;
&lt;br /&gt;
A good start to test and to understand the necessary commands are the Command Line Tools. They have exactly the same calls like the SOAP API.&lt;br /&gt;
&lt;br /&gt;
Read more about: {{DocLink|docpath=OX6-Provisioning/|name=Open-Xchange CLT}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Integrate with Parallels Automation (POA) ===&lt;br /&gt;
&lt;br /&gt;
If you want to use Parallels Automation (POA) to manage your users, there is an [http://www.apsstandard.org/app/#search=open-xchange APS package] available to integrate OX into the POA system.&lt;br /&gt;
&lt;br /&gt;
Read more in the: [[POAIntegrationGuide]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Integrate with Plesk Panel ===&lt;br /&gt;
&lt;br /&gt;
If you want to use Plesk Panel to manage your users, there is an OXtender available to integrate OX into the Plesk Panel.&lt;br /&gt;
&lt;br /&gt;
Read more about the: [[Plesk_Oxtender]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Authentication ==&lt;br /&gt;
&lt;br /&gt;
Only necessary if you do not use Plesk as Control Panel.&lt;br /&gt;
&lt;br /&gt;
To avoid password synchronization issues, it is recommended to use your existing email authentication mechanism within OX. Then you do not need to add user passwords to OX, you simply use a plugin to authenticate against your IMAP server.&lt;br /&gt;
&lt;br /&gt;
Read more about the [[Authentication_IMAP_Plugin_description | IMAP Authentication Plugin]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Connect Email System ==&lt;br /&gt;
&lt;br /&gt;
Every email system providing IMAP and SMTP can be used as backend to OX. Best experiences are made with the widespread Linux based IMAP servers [http://dovecot.org/ Dovecot],  [http://www.cyrusimap.org/ Cyrus] or [http://www.courier-mta.org/imap/ Courier]. &lt;br /&gt;
&lt;br /&gt;
Other IMAP servers need to be tested thoroughly before going into production.&lt;br /&gt;
&lt;br /&gt;
There are several possibilities to implement the Email system:&lt;br /&gt;
&lt;br /&gt;
# You already have an email system available: Nothing needs to be done, it just needs to be configured&lt;br /&gt;
# You use Parallels Automation (POA): Nothing special needs to be done, everything you need is contained in the APS package&lt;br /&gt;
# You use Plesk Panel: Nothing special needs to be done, everything you need is contained in the OXtender for Plesk&lt;br /&gt;
# You want to setup a new Email system: It is recommended to use Dovecot, as this is very stable, fast, feature rich and easy to scale&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Dovecot Setup ===&lt;br /&gt;
&lt;br /&gt;
If you want to setup a new Email system based on Dovecot, it is recommended to use NFS as storage backend and to install at least two Dovecot servers, accessing this storage. With that setup you have best scalability and high availability with a minimum of complexity and hardware.&lt;br /&gt;
&lt;br /&gt;
[http://wiki.dovecot.org/ Dovecot documentation including a QuickConfiguration guide]&lt;br /&gt;
&lt;br /&gt;
{{OX_HE_Tutorial_Next}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== IP FailOver ==&lt;br /&gt;
&lt;br /&gt;
For automatic IP failover, several solutions are available for Linux. A reliable working framework  is:&lt;br /&gt;
&lt;br /&gt;
[http://www.linux-ha.org/wiki/Heartbeat Heartbeat]&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=Template:OX_HE_Tutorial_Next&amp;diff=6987</id>
		<title>Template:OX HE Tutorial Next</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=Template:OX_HE_Tutorial_Next&amp;diff=6987"/>
		<updated>2011-01-28T06:34:36Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Recommended Optional Next Steps =&lt;br /&gt;
&lt;br /&gt;
You will find plenty of additional documentation for customization of OX in our knowledge base [http://oxpedia.org]&lt;br /&gt;
&lt;br /&gt;
When the main setup is completed, we recommend to start with the following articles to enhance your system and to become more attractive for your users.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Automated Frontend Tests ==&lt;br /&gt;
&lt;br /&gt;
It is a good idea, to verify the functionality of your freshly set up and integrated system. Our QA department does that with tests, running automatically on the web frontend. We release this tests with every release and recommend you to use them to verify your environment with every update.&lt;br /&gt;
&lt;br /&gt;
Read more about [[Automated_GUI_Tests]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Monitoring / Statistics ==&lt;br /&gt;
&lt;br /&gt;
It is recommended to implement at least a minimal monitoring/Statistics solution to get an overview of the systems health. If you have a support contract with Open-Xchange, it is very helpful, if the support can access the monitoring graphs. There are example scripts for a basic monitoring with [[http://munin-monitoring.org/ Munin]] available.&lt;br /&gt;
&lt;br /&gt;
Read more about installing and configuring [[OX_munin_scripts|Munin scripts for Open-Xchange]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Upsell Plugin / Webmail Replacement ==&lt;br /&gt;
&lt;br /&gt;
If you want to use your OX based Webmail system to upsell premium functions like full groupware functionality or like push to mobile phones, it is strongly recommended to use the in-app sales process.&lt;br /&gt;
&lt;br /&gt;
Read more about [[Upsell]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Mobile Autoconfiguration ==&lt;br /&gt;
&lt;br /&gt;
If you have the OXtender for Business Mobility installed, it is recommended also to install the autoconfiguration plugin, to allow your users to configure their iPhones and Windows Mobile devices directly from within the OX webfrontend. All you need is to adapt the SMS interface to send autoprovisioning SMS. &lt;br /&gt;
&lt;br /&gt;
Read more about WO_IST_DAS_DOKUMENTIERT&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Branding ==&lt;br /&gt;
&lt;br /&gt;
If you want OX to look more like your own Corporate Identity, including your logo, product name and maybe your colors, this can be easily achieved by changing the logos and stylesheets.&lt;br /&gt;
&lt;br /&gt;
Read more about: [[Gui_Theming_Description]]&lt;br /&gt;
&lt;br /&gt;
Read more about: [[Gui_Plugin_Development|Gui Branding Plugins]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Backup ==&lt;br /&gt;
&lt;br /&gt;
It is recommended to run regular backups for your OX installation. This can be done with every backup solution for Linux.&lt;br /&gt;
&lt;br /&gt;
Read more about [[Open-Xchange_backup|Backup your Open-Xchange installation]]&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=File:SaaS-1M.jpg&amp;diff=6979</id>
		<title>File:SaaS-1M.jpg</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=File:SaaS-1M.jpg&amp;diff=6979"/>
		<updated>2011-01-27T07:39:02Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_1M&amp;diff=6978</id>
		<title>OX HE Tutorial 1M</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_1M&amp;diff=6978"/>
		<updated>2011-01-27T07:33:13Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: Created page with &amp;quot;= Tutorial: High Available OX HE Setup for up to 1 Milion users =  &amp;#039;&amp;#039;&amp;#039;This article describes what you need for a typical OX HE Setup for up to 1.000.000 Users, which is fully clu...&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Tutorial: High Available OX HE Setup for up to 1 Milion users =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;This article describes what you need for a typical OX HE Setup for up to 1.000.000 Users, which is fully clustered, high available and scaling very flexible.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
It contains everything you need to:&lt;br /&gt;
* Understand the design of the OX HE setup including additional services&lt;br /&gt;
* Install the whole system based on the relevant articles&lt;br /&gt;
* Find pointers to the next steps of integration&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= System Design =&lt;br /&gt;
&lt;br /&gt;
[[Image:SaaS-1M.jpg]]&lt;br /&gt;
&lt;br /&gt;
The system is designed to provide maximum functionality and availability with a minimum of necessary hardware. If the services on one OX server fail, this is transparently handled by the load balancer. If one MySQL server fails, it is sufficient to take over the IP address on the other MySQL server in the cluster to stay fully in operation.&lt;br /&gt;
&lt;br /&gt;
== Core Components for OX HE ==&lt;br /&gt;
&lt;br /&gt;
* Minimum two (recommended three) OX HE servers (HW recommendation: 32GB RAM / 8 cores each)&lt;br /&gt;
* Minimum one MySQL cluster with two servers in Master-Master configuration (HW recommendation: 32GB RAM / 8 cores each)&lt;br /&gt;
* NFS Server to store documents and files&lt;br /&gt;
* Recommended for more than 500.000 mailboxes: one OX HE server dedicated for user provisioning (HW recommendation: 16GB RAM / 4 cores each)&lt;br /&gt;
&lt;br /&gt;
== Infrastructure Components not delivered by OX ==&lt;br /&gt;
&lt;br /&gt;
* An email system providing IMAP and SMTP&lt;br /&gt;
* A control panel for creation and administration of users&lt;br /&gt;
* A Load Balancer in front of the OX servers (optional, recommended)&lt;br /&gt;
&lt;br /&gt;
= Overview Installation Steps =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;To deploy the described OX setup, the following steps need to be done. &#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Mandatory Steps ==&lt;br /&gt;
# Initialize and configure MySQL database servers&lt;br /&gt;
# Install and configure OX on all servers&lt;br /&gt;
&lt;br /&gt;
== Steps depending on your environment ==&lt;br /&gt;
# Implement Load Balancer&lt;br /&gt;
# Connect Control Panel&lt;br /&gt;
# Connect Email System&lt;br /&gt;
&lt;br /&gt;
== Recommended Optional Next Steps ==&lt;br /&gt;
# Automated Frontend Tests&lt;br /&gt;
# Upsell Plugin&lt;br /&gt;
# Mobile Autoconfiguration&lt;br /&gt;
# Automatic FailOver&lt;br /&gt;
# Branding&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Mandatory Installation Steps - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following steps need to be done in every case to get OX up and running:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
== Initialize and configure MySQL database on both servers ==&lt;br /&gt;
&lt;br /&gt;
MySQL will be configured as Master-Master configuration to ensure data consistency on both servers.&lt;br /&gt;
If one machine fails, the other machine will take over all functionality.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
== Install and configure OX on both servers ==&lt;br /&gt;
&lt;br /&gt;
OX will be installed on minimum two servers. It will be configured to &#039;&#039;&#039;write&#039;&#039;&#039; to the &#039;&#039;&#039;first&#039;&#039;&#039; MySQL database and to &#039;&#039;&#039;read&#039;&#039;&#039; from the &#039;&#039;&#039;second&#039;&#039;&#039; MySQL database in one cluster. This will distribute the load during normal operation as smooth as possible. During FailOver the IP address of the failed MySQL server will be taken over to the working server, the system stays operable.&lt;br /&gt;
&lt;br /&gt;
The NFS server will be mounted on all machines and registered as filestore.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
You also should install and configure the OXtender for Business Mobility&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Installation Steps depending on your environment - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following components need to be implemented in your environment.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Implement Load Balancer ==&lt;br /&gt;
&lt;br /&gt;
A load balancer in front of the OX servers is necessary for this deployment size. It needs to handle the requests if one OX server fails.&lt;br /&gt;
&lt;br /&gt;
If you already have a hardware load balancing solution in place, this can be used. OX is known to work with the standard load balancing solutions from BigIP, Barracuda, Foundry, ...&lt;br /&gt;
&lt;br /&gt;
If you do not have a load balancing solution already in place, we recommend to use [http://www.keepalived.org/ Keepalived] as reliable and cost effective solution.&lt;br /&gt;
&lt;br /&gt;
Read more about configuring [[Keepalived | Keepalived for Open-Xchange]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Connect Control Panel ==&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;You need a Control Panel to create and edit users.&#039;&#039;&#039; &lt;br /&gt;
&lt;br /&gt;
OX is designed to integrate into every solution you may already have in place and into existing solutions, like the Parallels Control Panels&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Integrate your own Control Panel ===&lt;br /&gt;
&lt;br /&gt;
If you already have a Control Panel in production, you should integrate OX with it. It is recommended to use the SOAP provisioning Interface for that purpose.&lt;br /&gt;
&lt;br /&gt;
Read more about: {{DocLink|docpath=SOAP/admin/OX-Admin-SOAP.html|name=Provisioning using SOAP}}&lt;br /&gt;
&lt;br /&gt;
A good start to test and to understand the necessary commands are the Command Line Tools. They have exactly the same calls like the SOAP API.&lt;br /&gt;
&lt;br /&gt;
Read more about: {{DocLink|docpath=OX6-Provisioning/|name=Open-Xchange CLT}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Integrate with Parallels Automation (POA) ===&lt;br /&gt;
&lt;br /&gt;
If you want to use Parallels Automation (POA) to manage your users, there is an [http://www.apsstandard.org/app/#search=open-xchange APS package] available to integrate OX into the POA system.&lt;br /&gt;
&lt;br /&gt;
Read more in the: [[POAIntegrationGuide]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Authentication ==&lt;br /&gt;
&lt;br /&gt;
To avoid password synchronization issues, it is recommended to use your existing email authentication mechanism within OX. Then you do not need to add user passwords to OX, you simply use a plugin to authenticate against your IMAP server.&lt;br /&gt;
&lt;br /&gt;
Read more about the [[Authentication_IMAP_Plugin_description | IMAP Authentication Plugin]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Connect Email System ==&lt;br /&gt;
&lt;br /&gt;
Every email system providing IMAP and SMTP can be used as backend to OX. Best experiences are made with the widespread Linux based IMAP servers [http://dovecot.org/ Dovecot],  [http://www.cyrusimap.org/ Cyrus] or [http://www.courier-mta.org/imap/ Courier]. &lt;br /&gt;
&lt;br /&gt;
Other IMAP servers need to be tested thoroughly before going into production.&lt;br /&gt;
&lt;br /&gt;
There are several possibilities to implement the Email system:&lt;br /&gt;
&lt;br /&gt;
# You already have an email system available: Nothing needs to be done, it just needs to be configured&lt;br /&gt;
# You use Parallels Automation (POA): Nothing special needs to be done, everything you need is contained in the APS package&lt;br /&gt;
# You use Plesk Panel: Nothing special needs to be done, everything you need is contained in the OXtender for Plesk&lt;br /&gt;
# You want to setup a new Email system: It is recommended to use Dovecot, as this is very stable, fast, feature rich and easy to scale&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Dovecot Setup ===&lt;br /&gt;
&lt;br /&gt;
If you want to setup a new Email system based on Dovecot, it is recommended to use NFS as storage backend and to install at least two Dovecot servers, accessing this storage. With that setup you have best scalability and high availability with a minimum of complexity and hardware.&lt;br /&gt;
&lt;br /&gt;
[http://wiki.dovecot.org/ Dovecot documentation including a QuickConfiguration guide]&lt;br /&gt;
&lt;br /&gt;
= Recommended Optional Next Steps =&lt;br /&gt;
&lt;br /&gt;
You will find plenty of additional documentation for customization of OX in our knowledge base [http://oxpedia.org]&lt;br /&gt;
&lt;br /&gt;
When the main setup is completed, we recommend to start with the following articles to enhance your system and to become more attractive for your users.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Automated Frontend Tests ==&lt;br /&gt;
&lt;br /&gt;
It is a good idea, to verify the functionality of your freshly set up and integrated system. Our QA department does that with tests, running automatically on the web frontend. We release this tests with every release and recommend you to use them to verify your environment with every update.&lt;br /&gt;
&lt;br /&gt;
Read more about [[Automated_GUI_Tests]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Monitoring / Statistics ==&lt;br /&gt;
&lt;br /&gt;
It is recommended to implement at least a minimal monitoring/Statistics solution to get an overview of the systems health. If you have a support contract with Open-Xchange, it is very helpful, if the support can access the monitoring graphs. There are example scripts for a basic monitoring with [[http://munin-monitoring.org/ Munin]] available.&lt;br /&gt;
&lt;br /&gt;
Read more about installing and configuring [[OX_munin_scripts|Munin scripts for Open-Xchange]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Upsell Plugin / Webmail Replacement ==&lt;br /&gt;
&lt;br /&gt;
If you want to use your OX based Webmail system to upsell premium functions like full groupware functionality or like push to mobile phones, it is strongly recommended to use the in-app sales process.&lt;br /&gt;
&lt;br /&gt;
Read more about [[Upsell]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Mobile Autoconfiguration ==&lt;br /&gt;
&lt;br /&gt;
If you have the OXtender for Business Mobility installed, it is recommended also to install the autoconfiguration plugin, to allow your users to configure their iPhones and Windows Mobile devices directly from within the OX webfrontend. All you need is to adapt the SMS interface to send autoprovisioning SMS. &lt;br /&gt;
&lt;br /&gt;
Read more about WO_IST_DAS_DOKUMENTIERT&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== IP FailOver ==&lt;br /&gt;
&lt;br /&gt;
For IP failover, several solutions are available for Linux. A reliable working framework  is:&lt;br /&gt;
&lt;br /&gt;
[http://www.linux-ha.org/wiki/Heartbeat Heartbeat]&lt;br /&gt;
&lt;br /&gt;
== Branding ==&lt;br /&gt;
&lt;br /&gt;
If you want OX to look more like your own Corporate Identity, including your logo, product name and maybe your colors, this can be easily achieved by changing the logos and stylesheets.&lt;br /&gt;
&lt;br /&gt;
Read more about: [[Gui_Theming_Description]]&lt;br /&gt;
&lt;br /&gt;
Read more about: [[Gui_Plugin_Development|Gui Branding Plugins]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Backup ==&lt;br /&gt;
&lt;br /&gt;
It is recommended to run regular backups for your OX installation. This can be done with every backup solution for Linux.&lt;br /&gt;
&lt;br /&gt;
Read more about [[Open-Xchange_backup|Backup your Open-Xchange installation]]&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_100K&amp;diff=6977</id>
		<title>OX HE Tutorial 100K</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_100K&amp;diff=6977"/>
		<updated>2011-01-27T06:54:08Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Tutorial: High Available OX HE Setup for up to 100.000 users =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;This article describes what you need for a typical OX HE Setup for up to 100.000 Users, which is fully clustered and high available.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
It contains everything you need to:&lt;br /&gt;
* Understand the design of the OX HE setup including additional services&lt;br /&gt;
* Install the whole system based on the relevant articles&lt;br /&gt;
* Find pointers to the next steps of integration&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= System Design =&lt;br /&gt;
&lt;br /&gt;
[[Image:SaaS-100k-1.jpg]]&lt;br /&gt;
&lt;br /&gt;
The system is designed to provide maximum functionality and availability with a minimum of necessary hardware. If the services on one server fail, it is enough to take over the IP address to the other machine and service will stay up and running.&lt;br /&gt;
&lt;br /&gt;
== Core Components for OX HE ==&lt;br /&gt;
&lt;br /&gt;
* Two OX HE servers (HW recommendation: 16GB RAM / 4 cores each)&lt;br /&gt;
* MySQL installed directly on these server &lt;br /&gt;
* NFS Server to store documents and files&lt;br /&gt;
&lt;br /&gt;
== Infrastructure Components not delivered by OX ==&lt;br /&gt;
&lt;br /&gt;
* An email system providing IMAP and SMTP&lt;br /&gt;
* A control panel for creation and administration of users&lt;br /&gt;
* A Load Balancer in front of the OX servers (optional, recommended)&lt;br /&gt;
&lt;br /&gt;
= Overview Installation Steps =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;To deploy the described OX setup, the following steps need to be done. &#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Mandatory Steps ==&lt;br /&gt;
# Initialize and configure MySQL database on both servers&lt;br /&gt;
# Install and configure OX on both servers&lt;br /&gt;
&lt;br /&gt;
== Steps depending on your environment ==&lt;br /&gt;
# Implement Load Balancer&lt;br /&gt;
# Connect Control Panel&lt;br /&gt;
# Connect Email System&lt;br /&gt;
&lt;br /&gt;
== Recommended Optional Next Steps ==&lt;br /&gt;
# Automated Frontend Tests&lt;br /&gt;
# Upsell Plugin&lt;br /&gt;
# Mobile Autoconfiguration&lt;br /&gt;
# Automatic FailOver&lt;br /&gt;
# Branding&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Mandatory Installation Steps - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following steps need to be done in every case to get OX up and running:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
== Initialize and configure MySQL database on both servers ==&lt;br /&gt;
&lt;br /&gt;
MySQL will run on both servers. MySQL will be configured as Master-Master configuration to ensure data consistency on both servers.&lt;br /&gt;
If one machine fails, the other machine will take over all functionality.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
== Install and configure OX on both servers ==&lt;br /&gt;
&lt;br /&gt;
OX will be installed on both servers. It will be configured to &#039;&#039;&#039;write&#039;&#039;&#039; to the &#039;&#039;&#039;first&#039;&#039;&#039; MySQL database and to &#039;&#039;&#039;read&#039;&#039;&#039; from the &#039;&#039;&#039;second&#039;&#039;&#039; MySQL database. This will distribute the load during normal operation as smooth as possible. During FailOver the IP address of the failed server will be taken over to the working server, the system stays operable.&lt;br /&gt;
&lt;br /&gt;
The NFS server will be mounted on both machines and registered as filestore.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
You also should install and configure the OXtender for Business Mobility&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Installation Steps depending on your environment - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following components need to be implemented in your environment.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Implement Load Balancer ==&lt;br /&gt;
&lt;br /&gt;
A load balancer in front of the OX servers is recommended, but optional in this deployment size. (In small environments, DNS Round Robin may be sufficient).&lt;br /&gt;
&lt;br /&gt;
If you already have a hardware load balancing solution in place, this can be used. OX is known to work with the standard load balancing solutions from BigIP, Barracuda, Foundry, ...&lt;br /&gt;
&lt;br /&gt;
If you do not have a load balancing solution already in place, we recommend to use [http://www.keepalived.org/ Keepalived] as reliable and cost effective solution.&lt;br /&gt;
&lt;br /&gt;
Read more about configuring [[Keepalived | Keepalived for Open-Xchange]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Connect Control Panel ==&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;You need a Control Panel to create and edit users.&#039;&#039;&#039; &lt;br /&gt;
&lt;br /&gt;
OX is designed to integrate into every solution you may already have in place and into existing solutions, like the Parallels Control Panels&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Integrate your own Control Panel ===&lt;br /&gt;
&lt;br /&gt;
If you already have a Control Panel in production, you should integrate OX with it. It is recommended to use the SOAP provisioning Interface for that purpose.&lt;br /&gt;
&lt;br /&gt;
Read more about: {{DocLink|docpath=SOAP/admin/OX-Admin-SOAP.html|name=Provisioning using SOAP}}&lt;br /&gt;
&lt;br /&gt;
A good start to test and to understand the necessary commands are the Command Line Tools. They have exactly the same calls like the SOAP API.&lt;br /&gt;
&lt;br /&gt;
Read more about: {{DocLink|docpath=OX6-Provisioning/|name=Open-Xchange CLT}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Integrate with Parallels Automation (POA) ===&lt;br /&gt;
&lt;br /&gt;
If you want to use Parallels Automation (POA) to manage your users, there is an [http://www.apsstandard.org/app/#search=open-xchange APS package] available to integrate OX into the POA system.&lt;br /&gt;
&lt;br /&gt;
Read more in the: [[POAIntegrationGuide]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Integrate with Plesk Panel ===&lt;br /&gt;
&lt;br /&gt;
If you want to use Plesk Panel to manage your users, there is an OXtender available to integrate OX into the Plesk Panel.&lt;br /&gt;
&lt;br /&gt;
Read more about the: [[Plesk_Oxtender]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Authentication ==&lt;br /&gt;
&lt;br /&gt;
Only necessary if you do not use Plesk as Control Panel.&lt;br /&gt;
&lt;br /&gt;
To avoid password synchronization issues, it is recommended to use your existing email authentication mechanism within OX. Then you do not need to add user passwords to OX, you simply use a plugin to authenticate against your IMAP server.&lt;br /&gt;
&lt;br /&gt;
Read more about the [[Authentication_IMAP_Plugin_description | IMAP Authentication Plugin]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Connect Email System ==&lt;br /&gt;
&lt;br /&gt;
Every email system providing IMAP and SMTP can be used as backend to OX. Best experiences are made with the widespread Linux based IMAP servers [http://dovecot.org/ Dovecot],  [http://www.cyrusimap.org/ Cyrus] or [http://www.courier-mta.org/imap/ Courier]. &lt;br /&gt;
&lt;br /&gt;
Other IMAP servers need to be tested thoroughly before going into production.&lt;br /&gt;
&lt;br /&gt;
There are several possibilities to implement the Email system:&lt;br /&gt;
&lt;br /&gt;
# You already have an email system available: Nothing needs to be done, it just needs to be configured&lt;br /&gt;
# You use Parallels Automation (POA): Nothing special needs to be done, everything you need is contained in the APS package&lt;br /&gt;
# You use Plesk Panel: Nothing special needs to be done, everything you need is contained in the OXtender for Plesk&lt;br /&gt;
# You want to setup a new Email system: It is recommended to use Dovecot, as this is very stable, fast, feature rich and easy to scale&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Dovecot Setup ===&lt;br /&gt;
&lt;br /&gt;
If you want to setup a new Email system based on Dovecot, it is recommended to use NFS as storage backend and to install at least two Dovecot servers, accessing this storage. With that setup you have best scalability and high availability with a minimum of complexity and hardware.&lt;br /&gt;
&lt;br /&gt;
[http://wiki.dovecot.org/ Dovecot documentation including a QuickConfiguration guide]&lt;br /&gt;
&lt;br /&gt;
= Recommended Optional Next Steps =&lt;br /&gt;
&lt;br /&gt;
You will find plenty of additional documentation for customization of OX in our knowledge base [http://oxpedia.org]&lt;br /&gt;
&lt;br /&gt;
When the main setup is completed, we recommend to start with the following articles to enhance your system and to become more attractive for your users.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Automated Frontend Tests ==&lt;br /&gt;
&lt;br /&gt;
It is a good idea, to verify the functionality of your freshly set up and integrated system. Our QA department does that with tests, running automatically on the web frontend. We release this tests with every release and recommend you to use them to verify your environment with every update.&lt;br /&gt;
&lt;br /&gt;
Read more about [[Automated_GUI_Tests]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Monitoring / Statistics ==&lt;br /&gt;
&lt;br /&gt;
It is recommended to implement at least a minimal monitoring/Statistics solution to get an overview of the systems health. If you have a support contract with Open-Xchange, it is very helpful, if the support can access the monitoring graphs. There are example scripts for a basic monitoring with [[http://munin-monitoring.org/ Munin]] available.&lt;br /&gt;
&lt;br /&gt;
Read more about installing and configuring [[OX_munin_scripts|Munin scripts for Open-Xchange]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Upsell Plugin / Webmail Replacement ==&lt;br /&gt;
&lt;br /&gt;
If you want to use your OX based Webmail system to upsell premium functions like full groupware functionality or like push to mobile phones, it is strongly recommended to use the in-app sales process.&lt;br /&gt;
&lt;br /&gt;
Read more about [[Upsell]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Mobile Autoconfiguration ==&lt;br /&gt;
&lt;br /&gt;
If you have the OXtender for Business Mobility installed, it is recommended also to install the autoconfiguration plugin, to allow your users to configure their iPhones and Windows Mobile devices directly from within the OX webfrontend. All you need is to adapt the SMS interface to send autoprovisioning SMS. &lt;br /&gt;
&lt;br /&gt;
Read more about WO_IST_DAS_DOKUMENTIERT&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== IP FailOver ==&lt;br /&gt;
&lt;br /&gt;
For IP failover, several solutions are available for Linux. A reliable working framework  is:&lt;br /&gt;
&lt;br /&gt;
[http://www.linux-ha.org/wiki/Heartbeat Heartbeat]&lt;br /&gt;
&lt;br /&gt;
== Branding ==&lt;br /&gt;
&lt;br /&gt;
If you want OX to look more like your own Corporate Identity, including your logo, product name and maybe your colors, this can be easily achieved by changing the logos and stylesheets.&lt;br /&gt;
&lt;br /&gt;
Read more about: [[Gui_Theming_Description]]&lt;br /&gt;
&lt;br /&gt;
Read more about: [[Gui_Plugin_Development|Gui Branding Plugins]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Backup ==&lt;br /&gt;
&lt;br /&gt;
It is recommended to run regular backups for your OX installation. This can be done with every backup solution for Linux.&lt;br /&gt;
&lt;br /&gt;
Read more about [[Open-Xchange_backup|Backup your Open-Xchange installation]]&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_10K&amp;diff=6976</id>
		<title>OX HE Tutorial 10K</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_10K&amp;diff=6976"/>
		<updated>2011-01-27T06:53:02Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Tutorial: OX HE Setup for up to 10.000 users =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;This article describes what you need for a typical OX HE Setup for up to 10.000 Users with minimal efforts.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
It contains everything you need to:&lt;br /&gt;
* Understand the design of the OX HE setup including additional services&lt;br /&gt;
* Install the whole system based on the relevant articles&lt;br /&gt;
* Find pointers to the next steps of integration&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= System Design =&lt;br /&gt;
&lt;br /&gt;
[[Image:SaaS-10k.jpg]]&lt;br /&gt;
&lt;br /&gt;
The system is designed to provide maximum functionality with a minimum of necessary hardware. All OX services are running on one single machine.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Core Components for OX HE ==&lt;br /&gt;
&lt;br /&gt;
* One OX HE server (HW recommendation: 16GB RAM / 4 cores)&lt;br /&gt;
* MySQL installed directly on this server &lt;br /&gt;
* Optional: NFS Server to store documents and files&lt;br /&gt;
&lt;br /&gt;
== Infrastructure Components not delivered by OX ==&lt;br /&gt;
&lt;br /&gt;
* An email system providing IMAP and SMTP&lt;br /&gt;
* A control panel for creation and administration of users&lt;br /&gt;
&lt;br /&gt;
= Overview Installation Steps =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;To deploy the described OX setup, the following steps need to be done. &#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Mandatory Steps ==&lt;br /&gt;
# Initialize and configure MySQL database&lt;br /&gt;
# Install and configure OX service&lt;br /&gt;
&lt;br /&gt;
== Steps depending on your environment ==&lt;br /&gt;
# Connect Control Panel&lt;br /&gt;
# Connect Email System&lt;br /&gt;
&lt;br /&gt;
== Recommended Optional Next Steps ==&lt;br /&gt;
# Automated Frontend Tests&lt;br /&gt;
# Upsell Plugin&lt;br /&gt;
# Mobile Autoconfiguration&lt;br /&gt;
# Branding&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Mandatory Installation Steps - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following steps need to be done in every case to get OX up and running:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
== Initialize and configure MySQL database ==&lt;br /&gt;
&lt;br /&gt;
MySQL will be installed directly on the OX server.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
== Install and configure OX ==&lt;br /&gt;
&lt;br /&gt;
OX will be installed on the server.&lt;br /&gt;
&lt;br /&gt;
Optionally: The NFS server will be mounted and registered as filestore.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
You also should install and configure the OXtender for Business Mobility&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Installation Steps depending on your environment - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following components need to be implemented in your environment.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Connect Control Panel ==&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;You need a Control Panel to create and edit users.&#039;&#039;&#039; &lt;br /&gt;
&lt;br /&gt;
OX is designed to integrate into every solution you may already have in place and into existing solutions, like the Parallels Control Panels&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Integrate your own Control Panel ===&lt;br /&gt;
&lt;br /&gt;
If you already have a Control Panel in production, you should integrate OX with it. It is recommended to use the SOAP provisioning Interface for that purpose.&lt;br /&gt;
&lt;br /&gt;
Read more about: {{DocLink|docpath=SOAP/admin/OX-Admin-SOAP.html|name=Provisioning using SOAP}}&lt;br /&gt;
&lt;br /&gt;
A good start to test and to understand the necessary commands are the Command Line Tools. They have exactly the same calls like the SOAP API.&lt;br /&gt;
&lt;br /&gt;
Read more about: {{DocLink|docpath=OX6-Provisioning/|name=Open-Xchange CLT}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Integrate with Plesk Panel ===&lt;br /&gt;
&lt;br /&gt;
If you want to use Plesk Panel to manage your users, there is an OXtender available to integrate OX into the Plesk Panel.&lt;br /&gt;
&lt;br /&gt;
Read more about the: [[Plesk_Oxtender]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Authentication ==&lt;br /&gt;
&lt;br /&gt;
Only necessary if you do not use Plesk as Control Panel.&lt;br /&gt;
&lt;br /&gt;
To avoid password synchronization issues, it is recommended to use your existing email authentication mechanism within OX. Then you do not need to add user passwords to OX, you simply use a plugin to authenticate against your IMAP server.&lt;br /&gt;
&lt;br /&gt;
Read more about the [[Authentication_IMAP_Plugin_description | IMAP Authentication Plugin]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Connect Email System ==&lt;br /&gt;
&lt;br /&gt;
Every email system providing IMAP and SMTP can be used as backend to OX. Best experiences are made with the widespread Linux based IMAP servers [http://dovecot.org/ Dovecot],  [http://www.cyrusimap.org/ Cyrus] or [http://www.courier-mta.org/imap/ Courier]. &lt;br /&gt;
&lt;br /&gt;
Other IMAP servers need to be tested thoroughly before going into production.&lt;br /&gt;
&lt;br /&gt;
There are several possibilities to implement the Email system:&lt;br /&gt;
&lt;br /&gt;
# You already have an email system available: Nothing needs to be done, it just needs to be configured&lt;br /&gt;
# You use Plesk Panel: Nothing special needs to be done, everything you need is contained in the OXtender for Plesk&lt;br /&gt;
# You want to setup a new Email system: It is recommended to use Dovecot, as this is very stable, fast, feature rich and easy to scale&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Dovecot Setup ===&lt;br /&gt;
&lt;br /&gt;
If you want to setup a new Email system based on Dovecot, you can install Dovecot directly on the OX server.&lt;br /&gt;
&lt;br /&gt;
WOHIN_VERLINKEN_WIR_HIER_AM_BESTEN&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Recommended Optional Next Steps =&lt;br /&gt;
&lt;br /&gt;
You will find plenty of additional documentation for customization of OX in our knowledge base [http://oxpedia.org]&lt;br /&gt;
&lt;br /&gt;
When the main setup is completed, we recommend to start with the following articles to enhance your system and to become more attractive for your users.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Automated Frontend Tests ==&lt;br /&gt;
&lt;br /&gt;
It is a good idea, to verify the functionality of your freshly set up and integrated system. Our QA department does that with tests, running automatically on the web frontend. We release this tests with every release and recommend you to use them to verify your environment with every update.&lt;br /&gt;
&lt;br /&gt;
Read more about [[Automated_GUI_Tests]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Monitoring / Statistics ==&lt;br /&gt;
&lt;br /&gt;
It is recommended to implement at least a minimal monitoring/Statistics solution to get an overview of the systems health. If you have a support contract with Open-Xchange, it is very helpful, if the support can access the monitoring graphs. There are example scripts for a basic monitoring with [[http://munin-monitoring.org/ Munin]] available.&lt;br /&gt;
&lt;br /&gt;
Read more about installing and configuring [[OX_munin_scripts|Munin scripts for Open-Xchange]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Upsell Plugin / Webmail Replacement ==&lt;br /&gt;
&lt;br /&gt;
If you want to use your OX based Webmail system to upsell premium functions like full groupware functionality or like push to mobile phones, it is strongly recommended to use the in-app sales process.&lt;br /&gt;
&lt;br /&gt;
Read more about [[Upsell]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Mobile Autoconfiguration ==&lt;br /&gt;
&lt;br /&gt;
If you have the OXtender for Business Mobility installed, it is recommended also to install the autoconfiguration plugin, to allow your users to configure their iPhones and Windows Mobile devices directly from within the OX webfrontend. All you need is to adapt the SMS interface to send autoprovisioning SMS. &lt;br /&gt;
&lt;br /&gt;
Read more about WO_IST_DAS_DOKUMENTIERT&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Branding ==&lt;br /&gt;
&lt;br /&gt;
If you want OX to look more like your own Corporate Identity, including your logo, product name and maybe your colors, this can be easily achieved by changing the logos and stylesheets.&lt;br /&gt;
&lt;br /&gt;
Read more about: [[Gui_Theming_Description]]&lt;br /&gt;
&lt;br /&gt;
Read more about: [[Gui_Plugin_Development|Gui Branding Plugins]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Backup ==&lt;br /&gt;
&lt;br /&gt;
It is recommended to run regular backups for your OX installation. This can be done with every backup solution for Linux.&lt;br /&gt;
&lt;br /&gt;
Read more about [[Open-Xchange_backup|Backup your Open-Xchange installation]]&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_10K&amp;diff=6975</id>
		<title>OX HE Tutorial 10K</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=OX_HE_Tutorial_10K&amp;diff=6975"/>
		<updated>2011-01-27T06:48:57Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;= Tutorial: OX HE Setup for up to 10.000 users =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;This article describes what you need for a typical OX HE Setup for up to 10.000 Users with minimal efforts.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
It contains everything you need to:&lt;br /&gt;
* Understand the design of the OX HE setup including additional services&lt;br /&gt;
* Install the whole system based on the relevant articles&lt;br /&gt;
* Find pointers to the next steps of integration&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= System Design =&lt;br /&gt;
&lt;br /&gt;
[[Image:SaaS-10k.jpg]]&lt;br /&gt;
&lt;br /&gt;
The system is designed to provide maximum functionality with a minimum of necessary hardware. All OX services are running on one single machine.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Core Components for OX HE ==&lt;br /&gt;
&lt;br /&gt;
* One OX HE server (HW recommendation: 16GB RAM / 4 cores)&lt;br /&gt;
* MySQL installed directly on this server &lt;br /&gt;
* Optional: NFS Server to store documents and files&lt;br /&gt;
&lt;br /&gt;
== Infrastructure Components not delivered by OX ==&lt;br /&gt;
&lt;br /&gt;
* An email system providing IMAP and SMTP&lt;br /&gt;
* A control panel for creation and administration of users&lt;br /&gt;
&lt;br /&gt;
= Overview Installation Steps =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;To deploy the described OX setup, the following steps need to be done. &#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Mandatory Steps ==&lt;br /&gt;
# Initialize and configure MySQL database&lt;br /&gt;
# Install and configure OX service&lt;br /&gt;
&lt;br /&gt;
== Steps depending on your environment ==&lt;br /&gt;
# Connect Control Panel&lt;br /&gt;
# Connect Email System&lt;br /&gt;
&lt;br /&gt;
== Recommended Optional Next Steps ==&lt;br /&gt;
# Automated Frontend Tests&lt;br /&gt;
# Upsell Plugin&lt;br /&gt;
# Mobile Autoconfiguration&lt;br /&gt;
# Branding&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Mandatory Installation Steps - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following steps need to be done in every case to get OX up and running:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
== Initialize and configure MySQL database ==&lt;br /&gt;
&lt;br /&gt;
MySQL will be installed directly on the OX server.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
== Install and configure OX ==&lt;br /&gt;
&lt;br /&gt;
OX will be installed on the server.&lt;br /&gt;
&lt;br /&gt;
Optionally: The NFS server will be mounted and registered as filestore.&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
You also should install and configure the OXtender for Business Mobility&lt;br /&gt;
&lt;br /&gt;
LINK_TO_DOCUMENTATION&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Installation Steps depending on your environment - Instructions &amp;amp; Recommendations =&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The following components need to be implemented in your environment.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Connect Control Panel ==&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;You need a Control Panel to create and edit users.&#039;&#039;&#039; &lt;br /&gt;
&lt;br /&gt;
OX is designed to integrate into every solution you may already have in place and into existing solutions, like the Parallels Control Panels&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Integrate your own Control Panel ===&lt;br /&gt;
&lt;br /&gt;
If you already have a Control Panel in production, you should integrate OX with it. It is recommended to use the SOAP provisioning Interface for that purpose.&lt;br /&gt;
&lt;br /&gt;
Read more about: {{DocLink|docpath=SOAP/admin/OX-Admin-SOAP.html|name=Provisioning using SOAP}}&lt;br /&gt;
&lt;br /&gt;
A good start to test and to understand the necessary commands are the Command Line Tools. They have exactly the same calls like the SOAP API.&lt;br /&gt;
&lt;br /&gt;
Read more about: {{DocLink|docpath=OX6-Provisioning/|name=Open-Xchange CLT}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Integrate with Plesk Panel ===&lt;br /&gt;
&lt;br /&gt;
If you want to use Plesk Panel to manage your users, there is an OXtender available to integrate OX into the Plesk Panel.&lt;br /&gt;
&lt;br /&gt;
Read more about the: [[Plesk_Oxtender]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Authentication ==&lt;br /&gt;
&lt;br /&gt;
To avoid password synchronization issues, it is recommended to use your existing authentication mechanism within OX. Then you do not need to add user passwords to OX, you simply use plugins to authenticate e.g. against your IMAP server.&lt;br /&gt;
&lt;br /&gt;
Find your authentication [[Open-Xchange_Plugin_Overview | Authentication Plugins]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Connect Email System ==&lt;br /&gt;
&lt;br /&gt;
Every email system providing IMAP and SMTP can be used as backend to OX. Best experiences are made with the widespread Linux based IMAP servers [http://dovecot.org/ Dovecot],  [http://www.cyrusimap.org/ Cyrus] or [http://www.courier-mta.org/imap/ Courier]. &lt;br /&gt;
&lt;br /&gt;
Other IMAP servers need to be tested thoroughly before going into production.&lt;br /&gt;
&lt;br /&gt;
There are several possibilities to implement the Email system:&lt;br /&gt;
&lt;br /&gt;
# You already have an email system available: Nothing needs to be done, it just needs to be configured&lt;br /&gt;
# You use Plesk Panel: Nothing special needs to be done, everything you need is contained in the OXtender for Plesk&lt;br /&gt;
# You want to setup a new Email system: It is recommended to use Dovecot, as this is very stable, fast, feature rich and easy to scale&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Dovecot Setup ===&lt;br /&gt;
&lt;br /&gt;
If you want to setup a new Email system based on Dovecot, you can install Dovecot directly on the OX server.&lt;br /&gt;
&lt;br /&gt;
WOHIN_VERLINKEN_WIR_HIER_AM_BESTEN&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
= Recommended Optional Next Steps =&lt;br /&gt;
&lt;br /&gt;
You will find plenty of additional documentation for customization of OX in our knowledge base [http://oxpedia.org]&lt;br /&gt;
&lt;br /&gt;
When the main setup is completed, we recommend to start with the following articles to enhance your system and to become more attractive for your users.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Automated Frontend Tests ==&lt;br /&gt;
&lt;br /&gt;
It is a good idea, to verify the functionality of your freshly set up and integrated system. Our QA department does that with tests, running automatically on the web frontend. We release this tests with every release and recommend you to use them to verify your environment with every update.&lt;br /&gt;
&lt;br /&gt;
Read more about [[Automated_GUI_Tests]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Monitoring / Statistics ==&lt;br /&gt;
&lt;br /&gt;
It is recommended to implement at least a minimal monitoring/Statistics solution to get an overview of the systems health. If you have a support contract with Open-Xchange, it is very helpful, if the support can access the monitoring graphs. There are example scripts for a basic monitoring with [[http://munin-monitoring.org/ Munin]] available.&lt;br /&gt;
&lt;br /&gt;
Read more about installing and configuring [[OX_munin_scripts|Munin scripts for Open-Xchange]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Upsell Plugin / Webmail Replacement ==&lt;br /&gt;
&lt;br /&gt;
If you want to use your OX based Webmail system to upsell premium functions like full groupware functionality or like push to mobile phones, it is strongly recommended to use the in-app sales process.&lt;br /&gt;
&lt;br /&gt;
Read more about [[Upsell]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Mobile Autoconfiguration ==&lt;br /&gt;
&lt;br /&gt;
If you have the OXtender for Business Mobility installed, it is recommended also to install the autoconfiguration plugin, to allow your users to configure their iPhones and Windows Mobile devices directly from within the OX webfrontend. All you need is to adapt the SMS interface to send autoprovisioning SMS. &lt;br /&gt;
&lt;br /&gt;
Read more about WO_IST_DAS_DOKUMENTIERT&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Branding ==&lt;br /&gt;
&lt;br /&gt;
If you want OX to look more like your own Corporate Identity, including your logo, product name and maybe your colors, this can be easily achieved by changing the logos and stylesheets.&lt;br /&gt;
&lt;br /&gt;
Read more about: [[Gui_Theming_Description]]&lt;br /&gt;
&lt;br /&gt;
Read more about: [[Gui_Plugin_Development|Gui Branding Plugins]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Backup ==&lt;br /&gt;
&lt;br /&gt;
It is recommended to run regular backups for your OX installation. This can be done with every backup solution for Linux.&lt;br /&gt;
&lt;br /&gt;
Read more about [[Open-Xchange_backup|Backup your Open-Xchange installation]]&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
	<entry>
		<id>https://wiki.open-xchange.com/wiki/index.php?title=File:SaaS-10k.jpg&amp;diff=6974</id>
		<title>File:SaaS-10k.jpg</title>
		<link rel="alternate" type="text/html" href="https://wiki.open-xchange.com/wiki/index.php?title=File:SaaS-10k.jpg&amp;diff=6974"/>
		<updated>2011-01-27T06:46:05Z</updated>

		<summary type="html">&lt;p&gt;Smstmart: uploaded a new version of &amp;amp;quot;File:SaaS-10k.jpg&amp;amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&lt;/div&gt;</summary>
		<author><name>Smstmart</name></author>
	</entry>
</feed>