AppSuite:EM Client for OX App Suite - Revision history

Khgras: Replaced content with "= eM Client for OX App Suite = == Please Note == Open-Xchange is pleased to announce that eM Client now has support for OX App Suite built into the standard eM Client pr..."

2021-01-28T10:08:33Z

Replaced content with "= eM Client for OX App Suite = == Please Note == Open-Xchange is pleased to announce that eM Client now has support for OX App Suite built into the standard eM Client pr..."

← Older revision		Revision as of 10:08, 28 January 2021
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	We know that making product changes can sometimes be challenging, so we have teamed up with eM Client to make this change as easy as possible. Please visit https://www.emclient.com/emclient-for-ox to learn about the upgrade path and license options. By switching to the official eM Client product, you will benefit from increased update cycles and remove problems related to specific license checks.		We know that making product changes can sometimes be challenging, so we have teamed up with eM Client to make this change as easy as possible. Please visit https://www.emclient.com/emclient-for-ox to learn about the upgrade path and license options. By switching to the official eM Client product, you will benefit from increased update cycles and remove problems related to specific license checks.

	~~== System requirements ==~~

	~~The requirements are listed at [[AppSuite:OX_System_Requirements#eM_Client_for_OX_App_Suite \| eM Client for OX App Suite and Platform Requirements]].~~

	~~= Download and installation of eM Client for OX App Suite =~~

	~~Installation packages for eM Client for OX App Suite are available for download at the following URL:~~
	~~https://software.open-xchange.com/products/emclient/stable/emclient/ (The package is available for all customers with a valid Open-Xchange eM Client for OX App Suite license)~~

	After download is complete, you can start the installation by double clicking on the package. The first screen presents information about the eM Client for OX App Suite product. Then, the wizard guides you in the steps for installation. Please be sure to read the license agreement with Open-Xchange carefully.

	~~'''Please Note:''' The automatic update via eM Client (client triggered update) will be available only a few days after Open-Xchange released a package officially.~~

	~~== Download and Installation of eM Client for OX App Suite for UCS ==~~

	~~If you have purchased the Open-Xchange App Suite for UCS, the eM Client for OX App Suite is part of the offering. Installation of the client with the following steps:~~

	* eM Client for OX App Suite is provided via the Client Onboarding Wizard inside the web frontend
	* The wizard trigger button is displayed in the setting menu. It is called “Connect your device”. If you click on this menu entry then the Onboarding Wizard will start.
	* Inside the Wizard you can choose which app device you want to configure. The Wizard will then display the different mobile, or desktop, systems that are available to the user. For eM Client for OX App Suite, please select Windows.

	~~= Server-side configuration =~~

	~~This section describes what needs to be configured on the OX App Suite server back end in order to support use of eM Client for OX App Suite.~~

	~~== Prerequisites ==~~

	~~Use requires Open-Xchange App Suite v.7.8.1 or above (“open xchange core”).~~

	~~== Configuration ==~~

	As many other clients are, the original eM Client is able to connect to OX App Suite without any additional server-side configuration, if you allow access to IMAP, SMTP, CardDAV, and CalDAV. For that reason, eM Client for OX App Suite requires only a little configuration work at the back end. Besides using the standard protocols listed above, you need to use a “user capability” setting (described below) and must decide whether to offer the product via the On-boarding Wizard.

	~~=== Auto-Configuration for Mail Clients ===~~

	[http://oxpedia.org/wiki/index.php?title=Mailclient_autoconfiguration This article] explains a solution for auto-configuration for a set of mail clients which can be configured against a mail system automatically by just entering email address and password.

	~~== Enabling eM Client for OX App Suite for users ==~~

	To eliminate the need for any handling of license keys on the user side, we have decided to use a “capability” setting and thereby check whether a user is entitled to access the client. To enable a user for eM Client for OX App Suite, you must have set either the capability

	~~com.openexchange.capability.emclient_basic~~

	or

	~~com.openexchange.capability.emclient_premium~~

	~~The “basic” capability needs to be set for systems which are on a yearly pricing plan, and the “premium” capability should be set for systems on one of the monthly plans.~~

	More details about capabilities can be found on the “App Suite: Capabilities” page, at http://oxpedia.org/wiki/index.php?title=AppSuite:Capabilities. Furthermore, these capabilities can be used in the Config Cascade. For information, please see http://oxpedia.org/wiki/index.php?title=ConfigCascade.

	~~= Autodiscovery for partners and customers =~~

	End users don’t want to bother with server settings or port numbers. For that reason, the on-boarding experience has to be made as smooth and trouble-free as possible for them. To enable the best possible user experience with eM Client for OX App Suite, Open-Xchange requires some additional information. This information will allow us to provide a seamless setup of eM Client for App Suite for your users.

	Please download the [https://www.open-xchange.com/fileadmin/user_upload/images/portfolio/em_client_for_ox_app_suite/eM_Client_App_Suite_Autodiscovery_Information.pdf information form], fill out the parts marked in the XML snippet, and send the completed form to emclient@open-xchange.com.

	Your information will then be included in the next update of eM Client for OX App Suite. Customers and partners, that don't want to include their information to that mechanism need to apply a workaround at this point of time. Further information can be found [http://oxpedia.org/wiki/index.php?title=Product_eM_Client_for_AppSuite_FAQ#The_correct_set_up_is_mandatory: here]. Please contact your support if you need any further details.

	~~= The On-boarding Wizard and updates =~~

	We recommend making eM Client for OX App Suite available to end users via our [http://oxpedia.org/wiki/index.php?title=AppSuite:Client_Onboarding App On-boarding Wizard]. For this, you must install and configure the wizard for eM Client for OX App Suite users.

	To make the app download available via the On-boarding Wizard, you need to enable the corresponding scenario. Open the file <code>/opt/open xchange/etc/client-onboarding-scenarios.yml</code> for editing. In the <code>emclientinstall</code> section, you have to set the value for the “enabled” property to “true”; then, save the file.

	~~You have to specify the download URL of the client at /opt/open-xchange/etc/client-onboarding-emclient.properties by changing the value for "com.openexchange.client.onboarding.emclient.url".~~
	~~This property available via the ConfigCascade and for that reason can have different values for different contexts/users.~~

	~~After installation, eM Client for OX App Suite will automatically check for the latest updates on the central server (or the corresponding branded update server).~~

	~~= A custom branded version =~~

	~~eM Client for OX App Suite can be purchased with custom branding. This will also include the software for a custom update server.~~

	With a custom branded version, you can choose your own name for the product (please remember that we will not perform any trademark checks). In addition to the name, you can change the logo shown in all parts of the product, from the installation process to the desktop icon.

	~~== The branding/customization process ==~~

	~~For customization, you need to provide specific information such as the following:~~

	* Confirmation that you are running OX App Suite 7.8.1, including the latest patch.
	* The full information from the autodiscovery XML sheet
	* Two test accounts in your OX App Suite service, with which we can verify that the OX App Suite system works as expected.
	* A “logo” and “name” for your service. This information will be used in the client itself.

	~~Note that the “logo” needs to be delivered in certain formats and resolutions.~~

	~~Please contact Open-Xchange Sales for further information and pricing details.~~

	~~= Known Limitations =~~

	~~For known issues please have a look at the [http://oxpedia.org/wiki/index.php?title=Product_eM_Client_for_AppSuite_FAQ#Known_Limitations eM Client for OX App Suite FAQ]~~

Khgras at 15:07, 14 January 2020

2020-01-14T15:07:16Z

@@ Line 1: / Line 1: @@
 = eM Client for OX App Suite =
-Open-Xchange’s eM Client for OX App Suite is a full-featured email client with a modern and easy-to-use interface for Windows users. In addition to user-friendly email functionality, this application offers several integrated features: a calendar, tasks, contacts, and even chat. Additionally, eM Client for OX App Suite can be used offline with full OX App Suite synchronization. This new product uses open and proven industry-standard protocols such as IMAP, SMTP, and CardDAV/CalDAV for safe and hassle-free connection to OX App Suite.
+== Please Note ==
-The application stores data locally on the client machine. This guarantees that end users can access their data even when offline. Any changes made in offline mode are automatically synchronized: when the user is online again, they are sent back to the OX App Suite server.
+Open-Xchange is pleased to announce that eM Client now has support for OX App Suite built into the standard eM Client product. As a consequence, Open-Xchange will discontinue the special "eM Client for OX App Suite" version. Support & maintenance for this version will end 31st of December 2020.
-eM Client for OX App Suite supports the latest versions of Windows and is compatible with all available versions of eM Client.
+We know that making product changes can sometimes be challenging, so we have teamed up with eM Client to make this change as easy as possible. Please visit https://www.emclient.com/emclient-for-ox to learn about the upgrade path and license options. By switching to the official eM Client product, you will benefit from increased update cycles and remove problems related to specific license checks.
 == System requirements ==

Khgras: /* Autodiscovery for partners and customers */

2017-11-28T11:19:22Z

Autodiscovery for partners and customers

← Older revision		Revision as of 11:19, 28 November 2017
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	End users don’t want to bother with server settings or port numbers. For that reason, the on-boarding experience has to be made as smooth and trouble-free as possible for them. To enable the best possible user experience with eM Client for OX App Suite, Open-Xchange requires some additional information. This information will allow us to provide a seamless setup of eM Client for App Suite for your users.		End users don’t want to bother with server settings or port numbers. For that reason, the on-boarding experience has to be made as smooth and trouble-free as possible for them. To enable the best possible user experience with eM Client for OX App Suite, Open-Xchange requires some additional information. This information will allow us to provide a seamless setup of eM Client for App Suite for your users.

	Please download the [~~http~~://~~knowledgebase~~.open-xchange.com/fileadmin/user_upload/~~open-xchange~~/~~document~~/~~misc~~/eM_Client_App_Suite_Autodiscovery_Information.pdf information form], fill out the parts marked in the XML snippet, and send the completed form to emclient@open-xchange.com.		Please download the [https://www.open-xchange.com/fileadmin/user_upload/images/portfolio/em_client_for_ox_app_suite/eM_Client_App_Suite_Autodiscovery_Information.pdf information form], fill out the parts marked in the XML snippet, and send the completed form to emclient@open-xchange.com.

	Your information will then be included in the next update of eM Client for OX App Suite. Customers and partners, that don't want to include their information to that mechanism need to apply a workaround at this point of time. Further information can be found [http://oxpedia.org/wiki/index.php?title=Product_eM_Client_for_AppSuite_FAQ#The_correct_set_up_is_mandatory: here]. Please contact your support if you need any further details.		Your information will then be included in the next update of eM Client for OX App Suite. Customers and partners, that don't want to include their information to that mechanism need to apply a workaround at this point of time. Further information can be found [http://oxpedia.org/wiki/index.php?title=Product_eM_Client_for_AppSuite_FAQ#The_correct_set_up_is_mandatory: here]. Please contact your support if you need any further details.

Khgras: /* Auto-Configuration for Mail Clients */

2017-05-02T13:58:20Z

Auto-Configuration for Mail Clients

← Older revision		Revision as of 13:58, 2 May 2017
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	=== Auto-Configuration for Mail Clients ===		=== Auto-Configuration for Mail Clients ===

	[[http://oxpedia.org/wiki/index.php?title=Mailclient_autoconfiguration \| This article]] explains a solution for auto-configuration for a set of mail clients which can be configured against a mail system automatically by just entering email address and password.		[http://oxpedia.org/wiki/index.php?title=Mailclient_autoconfiguration This article] explains a solution for auto-configuration for a set of mail clients which can be configured against a mail system automatically by just entering email address and password.

	== Enabling eM Client for OX App Suite for users ==		== Enabling eM Client for OX App Suite for users ==

Khgras: /* Configuration */

2017-05-02T13:58:02Z

Configuration

← Older revision		Revision as of 13:58, 2 May 2017
Line 101:		Line 101:

	As many other clients are, the original eM Client is able to connect to OX App Suite without any additional server-side configuration, if you allow access to IMAP, SMTP, CardDAV, and CalDAV. For that reason, eM Client for OX App Suite requires only a little configuration work at the back end. Besides using the standard protocols listed above, you need to use a “user capability” setting (described below) and must decide whether to offer the product via the On-boarding Wizard.		As many other clients are, the original eM Client is able to connect to OX App Suite without any additional server-side configuration, if you allow access to IMAP, SMTP, CardDAV, and CalDAV. For that reason, eM Client for OX App Suite requires only a little configuration work at the back end. Besides using the standard protocols listed above, you need to use a “user capability” setting (described below) and must decide whether to offer the product via the On-boarding Wizard.

			=== Auto-Configuration for Mail Clients ===

			[[http://oxpedia.org/wiki/index.php?title=Mailclient_autoconfiguration \| This article]] explains a solution for auto-configuration for a set of mail clients which can be configured against a mail system automatically by just entering email address and password.

	== Enabling eM Client for OX App Suite for users ==		== Enabling eM Client for OX App Suite for users ==

Christian.degen: /* Autodiscovery for partners and customers */

2017-01-30T13:37:58Z

Autodiscovery for partners and customers

← Older revision		Revision as of 13:37, 30 January 2017
Line 122:		Line 122:
	Please download the [http://knowledgebase.open-xchange.com/fileadmin/user_upload/open-xchange/document/misc/eM_Client_App_Suite_Autodiscovery_Information.pdf information form], fill out the parts marked in the XML snippet, and send the completed form to emclient@open-xchange.com.		Please download the [http://knowledgebase.open-xchange.com/fileadmin/user_upload/open-xchange/document/misc/eM_Client_App_Suite_Autodiscovery_Information.pdf information form], fill out the parts marked in the XML snippet, and send the completed form to emclient@open-xchange.com.

	Your information will then be included in the next update of eM Client for OX App Suite. Customers and partners, that don't want to include their information to that mechanism need to apply a workaround at this point of time. Please contact your support ~~for~~ details.		Your information will then be included in the next update of eM Client for OX App Suite. Customers and partners, that don't want to include their information to that mechanism need to apply a workaround at this point of time. Further information can be found [http://oxpedia.org/wiki/index.php?title=Product_eM_Client_for_AppSuite_FAQ#The_correct_set_up_is_mandatory: here]. Please contact your support if you need any further details.

	= The On-boarding Wizard and updates =		= The On-boarding Wizard and updates =

Christian.degen at 10:01, 30 January 2017

2017-01-30T10:01:05Z

← Older revision		Revision as of 10:01, 30 January 2017
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	Please contact Open-Xchange Sales for further information and pricing details.		Please contact Open-Xchange Sales for further information and pricing details.

	= Known ~~Issues~~ =		= Known Limitations =

	For known issues please have a look at the [http://oxpedia.org/wiki/index.php?title=Product_eM_Client_for_AppSuite_FAQ eM Client for OX App Suite FAQ]		For known issues please have a look at the [http://oxpedia.org/wiki/index.php?title=Product_eM_Client_for_AppSuite_FAQ#Known_Limitations eM Client for OX App Suite FAQ]

Christian.degen at 09:41, 30 January 2017

2017-01-30T09:41:06Z

← Older revision		Revision as of 09:41, 30 January 2017
Line 153:		Line 153:

	Please contact Open-Xchange Sales for further information and pricing details.		Please contact Open-Xchange Sales for further information and pricing details.

			= Known Issues =

			For known issues please have a look at the [http://oxpedia.org/wiki/index.php?title=Product_eM_Client_for_AppSuite_FAQ eM Client for OX App Suite FAQ]

Christian.degen at 10:24, 24 November 2016

2016-11-24T10:24:04Z

← Older revision		Revision as of 10:24, 24 November 2016
Line 122:		Line 122:
	Please download the [http://knowledgebase.open-xchange.com/fileadmin/user_upload/open-xchange/document/misc/eM_Client_App_Suite_Autodiscovery_Information.pdf information form], fill out the parts marked in the XML snippet, and send the completed form to emclient@open-xchange.com.		Please download the [http://knowledgebase.open-xchange.com/fileadmin/user_upload/open-xchange/document/misc/eM_Client_App_Suite_Autodiscovery_Information.pdf information form], fill out the parts marked in the XML snippet, and send the completed form to emclient@open-xchange.com.

	Your information will then be included in the next update of eM Client for OX App Suite. Customers and partners, that don't want to include that mechanism need to apply a workaround at this point of time. Please contact your support for details.		Your information will then be included in the next update of eM Client for OX App Suite. Customers and partners, that don't want to include their information to that mechanism need to apply a workaround at this point of time. Please contact your support for details.

	= The On-boarding Wizard and updates =		= The On-boarding Wizard and updates =

Christian.degen at 10:19, 24 November 2016

2016-11-24T10:19:52Z

← Older revision		Revision as of 10:19, 24 November 2016
Line 80:		Line 80:
	After download is complete, you can start the installation by double clicking on the package. The first screen presents information about the eM Client for OX App Suite product. Then, the wizard guides you in the steps for installation. Please be sure to read the license agreement with Open-Xchange carefully.		After download is complete, you can start the installation by double clicking on the package. The first screen presents information about the eM Client for OX App Suite product. Then, the wizard guides you in the steps for installation. Please be sure to read the license agreement with Open-Xchange carefully.

	'''Please Note:'''The automatic update via eM Client will be available only a few days after we released a package officially.		'''Please Note:''' The automatic update via eM Client (client triggered update) will be available only a few days after Open-Xchange released a package officially.

	== Download and Installation of eM Client for OX App Suite for UCS ==		== Download and Installation of eM Client for OX App Suite for UCS ==