EvaluationBestPractice - Revision history

89.0.83.147: /* Evaluation Period */

2012-02-21T11:07:47Z

Evaluation Period

← Older revision		Revision as of 11:07, 21 February 2012
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	= Evaluation Period =		= Evaluation Period =

	During this time the partner / customer evaluates whether Open-Xchange fits his needs and his ~~environ~~		During this time the partner / customer evaluates whether Open-Xchange fits his needs and his environment.

	= Feedback Webcast =		= Feedback Webcast =
	(approx. 4 weeks later)		(approx. 4 weeks later)

89.0.83.147: /* Evaluation Period */

2012-02-21T11:07:36Z

Evaluation Period

← Older revision		Revision as of 11:07, 21 February 2012
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	= Evaluation Period =		= Evaluation Period =

	~~....~~		During this time the partner / customer evaluates whether Open-Xchange fits his needs and his environ

	= Feedback Webcast =		= Feedback Webcast =
	(approx. 4 weeks later)		(approx. 4 weeks later)

89.0.189.105: /* Preparation / Questionnaire */

2011-12-29T14:18:09Z

Preparation / Questionnaire

← Older revision		Revision as of 14:18, 29 December 2011
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	This understanding is necessary to prepare the initial webcasts efficiently and to provide the necessary specialized know-how, as well as to find the recommended solution and architecture.		This understanding is necessary to prepare the initial webcasts efficiently and to provide the necessary specialized know-how, as well as to find the recommended solution and architecture.

	Please download the [https://ox6-dev.open-xchange.com/publications/files/1/projectTemplates/4497/current?secret=30e01261e422f9ec9b0af51b0d3319e2 ~~Questionnaire~~] ~~here~~.		Please download the questionnaire [https://ox6-dev.open-xchange.com/publications/files/1/projectTemplates/4497/current?secret=30e01261e422f9ec9b0af51b0d3319e2 here].

	= Initial Webcast =		= Initial Webcast =

217.7.151.106 at 13:01, 29 December 2011

2011-12-29T13:01:28Z

← Older revision		Revision as of 13:01, 29 December 2011
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	This understanding is necessary to prepare the initial webcasts efficiently and to provide the necessary specialized know-how, as well as to find the recommended solution and architecture.		This understanding is necessary to prepare the initial webcasts efficiently and to provide the necessary specialized know-how, as well as to find the recommended solution and architecture.

	[https://ox6-dev.open-xchange.com/publications/files/1/projectTemplates/4497/current?secret=30e01261e422f9ec9b0af51b0d3319e2 Questionnaire]		Please download the [https://ox6-dev.open-xchange.com/publications/files/1/projectTemplates/4497/current?secret=30e01261e422f9ec9b0af51b0d3319e2 Questionnaire] here.

	= Initial Webcast =		= Initial Webcast =

89.0.189.105: /* Preparation / Questionnaire */

2011-12-29T12:30:16Z

Preparation / Questionnaire

← Older revision		Revision as of 12:30, 29 December 2011
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	This understanding is necessary to prepare the initial webcasts efficiently and to provide the necessary specialized know-how, as well as to find the recommended solution and architecture.		This understanding is necessary to prepare the initial webcasts efficiently and to provide the necessary specialized know-how, as well as to find the recommended solution and architecture.

	~~(insert link to questionnaire here)~~		[https://ox6-dev.open-xchange.com/publications/files/1/projectTemplates/4497/current?secret=30e01261e422f9ec9b0af51b0d3319e2 Questionnaire]

	= Initial Webcast =		= Initial Webcast =

217.7.151.106 at 12:26, 29 December 2011

2011-12-29T12:26:26Z

← Older revision		Revision as of 12:26, 29 December 2011
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	<div style="min-width 840px;">[[File:presales-process.png]]</div><br>		<div style="min-width 840px;">[[File:presales-process.png]]</div><br>
	The diagram shows the different steps to be taken, the color coding shows the responsibility for each step.		The diagram shows the different steps to be taken, the color coding shows the responsibility for each step: blue steps will be driven by OX, green ones by the partner/customer.

	= Preparation / Questionnaire =		= Preparation / Questionnaire =

217.7.151.106 at 12:17, 29 December 2011

2011-12-29T12:17:18Z

← Older revision		Revision as of 12:17, 29 December 2011
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	The basic agenda of the webcast is as follows and will be adapted following the results from the questionnaire:		The basic agenda of the webcast is as follows and will be adapted following the results from the questionnaire:

	* Product ~~positioning~~		* Product Positioning and Demo
	* ~~architecture overview~~		* Architecture Overview
	* ~~documentation overview~~		* Documentation and Self-Service Overview
	* ~~ProofOfConcept~~ (POC) planning		* Proof Of Concept (POC) installation planning
	** Goal: single-server OX-installation in existing target-environment

	= POC Installation =		= POC Installation =
	connected to ~~existing~~ mail-accounts and administered manually		The goal of a POC installation is, to provide a single-server OX system in the existing target-environment for evaluation purpose.
			It will be connected to mail-accounts already existing in the target environment and will be administered manually.

	(insert Link to article describing POC Requirements / Deliverables)		(insert Link to article describing POC Requirements / Deliverables)
	~~1. installed by customer~~
	* link to install-documentation
	* review-webcast

	2. ~~installed~~ by OX		There are two possibilities to achieve the goal: the POC can be installed remotely by OX personnel or by the partner/customer himself.
	* requirements
	* ~~(remote)~~ installation		1. Installation by partner/customer
	* handover-webcast		* The POC will be installed following the mandatory steps in the article [[OX_HE_Tutorial_10K]], with the exception, that the storage will be on the local machine.
			* After the installation, a review webcast will be held with OX technical people to verify the installation and give some additional hints how to use it

			2. Installation by OX
			* The requirements for the installation will be fulfilled by partner/customer
			* OX personell will do the installation remotely on the prepared machine
			* After the installation, a handover webcast will be held to explain the installation and give some additional hints how to use it

	= Evaluation Period =		= Evaluation Period =

			....

	= Feedback Webcast =		= Feedback Webcast =
	(approx. 4 weeks later)		(approx. 4 weeks later)

Smstmart at 11:02, 29 December 2011

2011-12-29T11:02:56Z

← Older revision		Revision as of 11:02, 29 December 2011
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	This article outlines the best practice process to evaluate the OX product efficiently. We recommend to follow these steps to achieve the best possible evaluation experience in a reasonable timeframe.		This article outlines the best practice process to evaluate the OX product efficiently. We recommend to follow these steps to achieve the best possible evaluation experience in a reasonable timeframe.

			<div style="min-width 840px;">[[File:presales-process.png]]</div><br>
	The diagram shows the different steps to be taken, the color coding shows the responsibility for each step.		The diagram shows the different steps to be taken, the color coding shows the responsibility for each step.

	~~<div style="min-width 840px;">[[File:presales-process.png]]</div><br>~~


	= Preparation / Questionnaire =		= Preparation / Questionnaire =
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	= Initial Webcast =		= Initial Webcast =
	~~(polish existing slides~~, ~~add stuff required for POC)~~		An initial webcast will be held with a combination of product focusing people as well as technical people.
	* ~~product~~ positioning
			Goal of the webcast is to deliver a basic understanding of the products capabilities and the basic technical understanding. It is important, that all stakeholders in the process have a common knowledge of the product before each group of specialists dives deeper into the

			The basic agenda of the webcast is as follows and will be adapted following the results from the questionnaire:

			* Product positioning
	* architecture overview		* architecture overview
	* documentation overview		* documentation overview

Smstmart at 10:48, 29 December 2011

2011-12-29T10:48:58Z

← Older revision		Revision as of 10:48, 29 December 2011
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	~~clever stuff~~		This article outlines the best practice process to evaluate the OX product efficiently. We recommend to follow these steps to achieve the best possible evaluation experience in a reasonable timeframe.

			The diagram shows the different steps to be taken, the color coding shows the responsibility for each step.

	<div style="min-width 840px;">[[File:presales-process.png]]</div><br>		<div style="min-width 840px;">[[File:presales-process.png]]</div><br>

	~~insert bla here~~

	= Preparation / Questionnaire =		= Preparation / Questionnaire =
			To support the initial assessment of the environment and the requirements, it is recommended to use the following questionnaire as a guideline.

			This questionnaire helps Open-Xchange to initially understand the requirements and the environment in which the product will be used from a business standpoint as well as from a technical view.

			This understanding is necessary to prepare the initial webcasts efficiently and to provide the necessary specialized know-how, as well as to find the recommended solution and architecture.

	(insert link to questionnaire here)		(insert link to questionnaire here)

	= Initial Webcast =		= Initial Webcast =
	(polish existing slides, add stuff required for POC)		(polish existing slides, add stuff required for POC)

Karsten.will: /* Initial Webcast */

2011-12-29T10:35:59Z

Initial Webcast

← Older revision		Revision as of 10:35, 29 December 2011
Line 9:		Line 9:
	= Initial Webcast =		= Initial Webcast =
	(polish existing slides, add stuff required for POC)		(polish existing slides, add stuff required for POC)
	** product positioning		* product positioning
	** architecture overview		* architecture overview
	** documentation overview		* documentation overview
	** ProofOfConcept (POC) planning		* ProofOfConcept (POC) planning
	*** Goal: single-server OX-installation in existing target-environment		** Goal: single-server OX-installation in existing target-environment

	= POC Installation =		= POC Installation =
	connected to existing mail-accounts and administered manually		connected to existing mail-accounts and administered manually