PA Subscriber Guide - Revision history

Choeger: /* Open-Xchange Webmail User creation */

2016-09-15T08:37:02Z

Open-Xchange Webmail User creation

← Older revision		Revision as of 08:37, 15 September 2016
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	* Chose an E-Mail address		* Chose an E-Mail address
			'''Note: Unchecking "Show in Global Address Book" will not prevent an OX user to show up in the global address book. Instead, non-ox users will show up in the global addressbook even though they're no ox users.'''

	[[Image:Create Service User Part 2.png\|800px]]		[[Image:Create Service User Part 2.png\|800px]]

Choeger at 12:50, 5 November 2013

2013-11-05T12:50:07Z

← Older revision		Revision as of 12:50, 5 November 2013
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	With the aid of the Open-Xchange Configuration option you can see common information about your Open-Xchange service and configure general settings of the service. This includes defining all the domains propagated to Open-Xchange and used for mailboxes, distribution lists and so forth. Also here you can create new service users and change setting specified to the service.		With the aid of the Open-Xchange Configuration option you can see common information about your Open-Xchange service and configure general settings of the service. This includes defining all the domains propagated to Open-Xchange and used for mailboxes, distribution lists and so forth. Also here you can create new service users and change setting specified to the service.

			=== Installation ===

			# Go to online store front for your provider and locate the Open-Xchange service offering
			# Add the appropriate plan to your cart.
			# On the checkout page review your order, accept license agreement if any, create a new customer account or login to an existing account to place your order.
			# Login to your Customer Control Panel using the login credentials created during the initial purchase.
			# Select the appropriate subscription from the Subscription List on the Top of the Control Panel.
			# Go to Applications, you will find the subscribed Application on the dashboard, where Open-Xchange Package is available.
			# Click on Open-Xchange application to start the installation.
			# Click on Create and enter user details.
			# Click next and Check the data below and press "Finish" to process.
			# After the process is completed it will have the status Ready.

	== Typical Scenarios of Open-Xchange Usage ==		== Typical Scenarios of Open-Xchange Usage ==

	~~=== Open-Xchange Context creation ===~~

	The SMB’s account administrator will login to the Parallels Automation CCP using the login credentials created during their initial purchase. After login, the account administrator will select the Open-Xchange subscription if it is not already selected.		The SMB’s account administrator will login to the Parallels Automation CCP using the login credentials created during their initial purchase. After login, the account administrator will select the Open-Xchange subscription if it is not already selected.
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	==== Step 2: Create Open-Xchange Context ====		==== Step 2: Create Open-Xchange Context ====

			'''Note:''' This step could have already been executed while buying the service from the store.

	The next step in provisioning the Open-Xchange application is to create the Open-Xchange Context. The Context is the container for the		The next step in provisioning the Open-Xchange application is to create the Open-Xchange Context. The Context is the container for the

Choeger at 08:44, 29 October 2013

2013-10-29T08:44:12Z

← Older revision		Revision as of 08:44, 29 October 2013
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	To create a Webmail User in Open-Xchange, a service user must exist or be created. We assume there's no service user yet and thus		To create a Webmail User in Open-Xchange, a service user must exist or be created. We assume there's no service user yet and thus
	will create one. Go to the Users tab and click on ''Add New Service User''		will create one. Go to the Users tab and click on ''Add New Service User''

			* In the first step, check E-Mail and Open-Xchange

			[[Image:Create Service User Part 1.png\|800px]]

			* Chose an E-Mail address

			[[Image:Create Service User Part 2.png\|800px]]

			* Select the Service Template to use

			[[Image:Create Service User Part 3.png\|800px]]

			* In the final Open-Xchange part, use the same E-Mail address as in part 2

			[[Image:Create Service User Part 4.png\|800px]]

Choeger at 08:15, 29 October 2013

2013-10-29T08:15:19Z

← Older revision		Revision as of 08:15, 29 October 2013
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	The SMB’s account administrator will login to the Parallels Automation CCP using the login credentials created during their initial purchase. After login, the account administrator will select the Open-Xchange subscription if it is not already selected.		The SMB’s account administrator will login to the Parallels Automation CCP using the login credentials created during their initial purchase. After login, the account administrator will select the Open-Xchange subscription if it is not already selected.

	[[Image:CCP Main Page.png\|~~600px~~]]		[[Image:CCP Main Page.png\|800px]]

	==== Step 1: Add Mail Hosting to existing domain ====		==== Step 1: Add Mail Hosting to existing domain ====
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	# When entering the Customer Control Panel (CCP), click on the "Hosted Domains" link		# When entering the Customer Control Panel (CCP), click on the "Hosted Domains" link

	[[Image:Add Hosting.png\|~~600px~~]]		[[Image:Add Hosting.png\|800px]]

	# Select the domain that should be used for Open-Xchange Webmail		# Select the domain that should be used for Open-Xchange Webmail
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	When everything went well, Mail Hosting status must be "In Sync".		When everything went well, Mail Hosting status must be "In Sync".

	[[Image:Mail Hosting in sync.png\|~~600px~~]]		[[Image:Mail Hosting in sync.png\|800px]]


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	will be a first account in Open-Xchange and thus no further account can have this users Displayname, since the Displayname must be		will be a first account in Open-Xchange and thus no further account can have this users Displayname, since the Displayname must be
	unique within the complete Open-Xchange context.		unique within the complete Open-Xchange context.

			[[Image:Create Context.png\|800px]]

	You can verify and the Context creation and the Admin settings now in clicking on the Open-Xchange tab.		You can verify and the Context creation and the Admin settings now in clicking on the Open-Xchange tab.

Choeger at 14:18, 28 October 2013

2013-10-28T14:18:19Z

← Older revision		Revision as of 14:18, 28 October 2013
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	=== Open-Xchange Webmail User creation ===		=== Open-Xchange Webmail User creation ===

			To create a Webmail User in Open-Xchange, a service user must exist or be created. We assume there's no service user yet and thus
			will create one. Go to the Users tab and click on ''Add New Service User''

Choeger at 15:19, 24 October 2013

2013-10-24T15:19:24Z

← Older revision		Revision as of 15:19, 24 October 2013
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	You can verify and the Context creation and the Admin settings now in clicking on the Open-Xchange tab.		You can verify and the Context creation and the Admin settings now in clicking on the Open-Xchange tab.

	* Click on General to see whether the context creation was successful. You can also login to the Open-Xchange server using the link shown on the bottom.		* Click on General to see whether the context creation was successful. You can also login to the Open-Xchange server using the link shown on the bottom. '''Note:''' The Open-Xchange Administrator has no Mailbox and thus no access to emails.
	* Click on Settings to review and change settings. Not all settings can be changed after creation of the Context. The Administrator login for instance cannot be changed anymore.		* Click on Settings to review and change settings. Not all settings can be changed after creation of the Context. The Administrator login for instance cannot be changed anymore.

	=== Open-Xchange Webmail User creation ===		=== Open-Xchange Webmail User creation ===

Choeger at 15:05, 24 October 2013

2013-10-24T15:05:50Z

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	The next step in provisioning the Open-Xchange application is to create the Open-Xchange Context. The Context is the container for the		The next step in provisioning the Open-Xchange application is to create the Open-Xchange Context. The Context is the container for the
	webmail accounts. Click on "Create" to initiate the Context creation workflow.		webmail accounts. Click on "Create" to initiate the Context creation workflow.

			The following data is pre-filled with your customer account data. You can leave it as it is. Just be aware that the "Administrator login"
			will be a first account in Open-Xchange and thus no further account can have this users Displayname, since the Displayname must be
			unique within the complete Open-Xchange context.

			You can verify and the Context creation and the Admin settings now in clicking on the Open-Xchange tab.

			* Click on General to see whether the context creation was successful. You can also login to the Open-Xchange server using the link shown on the bottom.
			* Click on Settings to review and change settings. Not all settings can be changed after creation of the Context. The Administrator login for instance cannot be changed anymore.

			=== Open-Xchange Webmail User creation ===

Choeger at 14:53, 24 October 2013

2013-10-24T14:53:01Z

← Older revision		Revision as of 14:53, 24 October 2013
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	# When entering the Customer Control Panel (CCP), click on the "Hosted Domains" link		# When entering the Customer Control Panel (CCP), click on the "Hosted Domains" link

	[[Image:Add Hosting.png]]		[[Image:Add Hosting.png\|600px]]

	# Select the domain that should be used for Open-Xchange Webmail		# Select the domain that should be used for Open-Xchange Webmail
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	When everything went well, Mail Hosting status must be "In Sync".		When everything went well, Mail Hosting status must be "In Sync".

	[[Image:Mail Hosting in sync.png]]		[[Image:Mail Hosting in sync.png\|600px]]

Choeger at 14:52, 24 October 2013

2013-10-24T14:52:03Z

← Older revision		Revision as of 14:52, 24 October 2013
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	The SMB’s account administrator will login to the Parallels Automation CCP using the login credentials created during their initial purchase. After login, the account administrator will select the Open-Xchange subscription if it is not already selected.		The SMB’s account administrator will login to the Parallels Automation CCP using the login credentials created during their initial purchase. After login, the account administrator will select the Open-Xchange subscription if it is not already selected.

	[[Image:CCP Main Page.png]]		[[Image:CCP Main Page.png\|600px]]

	==== Step 1: Add Mail Hosting to existing domain ====		==== Step 1: Add Mail Hosting to existing domain ====

Choeger at 14:50, 24 October 2013

2013-10-24T14:50:52Z

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	=== Open-Xchange Context creation ===		=== Open-Xchange Context creation ===

	The ~~first step before provisioning~~ the Open-Xchange ~~application~~ is to ~~add~~ mail hosting to an existing domain, if not		The SMB’s account administrator will login to the Parallels Automation CCP using the login credentials created during their initial purchase. After login, the account administrator will select the Open-Xchange subscription if it is not already selected.
	already done.
			[[Image:CCP Main Page.png]]

			==== Step 1: Add Mail Hosting to existing domain ====

			Add mail hosting to an existing domain, if not already done.

	# When entering the Customer Control Panel (CCP), click on the "Hosted Domains" link		# When entering the Customer Control Panel (CCP), click on the "Hosted Domains" link

			[[Image:Add Hosting.png]]

	# Select the domain that should be used for Open-Xchange Webmail		# Select the domain that should be used for Open-Xchange Webmail
	# Click on "Add Hosting"		# Click on "Add Hosting"

	The next step in provisioning the Open-Xchange application is to create the Open-Xchange Context. The ~~SMB’s account administrator will login to~~ the ~~Parallels Automation CCP using~~ the ~~login credentials created during their initial purchase~~. ~~After login,~~ the ~~account administrator will select the Open-Xchange subscription if it is not already selected~~.		When everything went well, Mail Hosting status must be "In Sync".

			[[Image:Mail Hosting in sync.png]]


			==== Step 2: Create Open-Xchange Context ====

			The next step in provisioning the Open-Xchange application is to create the Open-Xchange Context. The Context is the container for the
			webmail accounts. Click on "Create" to initiate the Context creation workflow.