AppSuite:Metrics

This information is valid from 7.8.0

Metrics

Introduction

The Metrics module provides a very flexible and extendible way to track user behaviour and conditions within OX Appsuite.

A common set of events is tracked by default. Out of the box PIWIK is supported as reference analytics framework. Every other analytics framework can be added easily by registering a new adapter within the metrics module where data and events are mapped to the special needs of the target analytics framework.

Setup Metrics within AppSuite

Please follow these steps to configure AppSuite metrics + PIWIK.

Basics

The metrics framework is located in Appsuite’s front end and can be configured by backend properties. The components and their tasks are listed as follows:

 * listener/handler: waiting for events and call metrics module
 * metrics module: provides a central API for tracking and propagate events to enabled adapters
 * adapter: maps generic event data for a concrete analytics framework and calls their API

Frontend

The parts a separated by their role/task with high flexibility and extendability in mind.

Components

 - metrics listener: waiting for a event (example: click on an ‘mail reply’)
 - metrics handler: submits data to the metrics module
 - metrics module: central facade with a generic API as connecting piece between event handlers and adapters
 - metrics adapter: communicates with a concrete analytics framework API

Source code

 // core module
 io.ox/metrics/main.js

 // adapter for each target analytics framework
 io.ox/metrics/adapters

 // adapter for PIWIK
 io.ox/metrics/adapters/default.js

 // global listeners/handlers
 io.ox/metrics/extensions.js

Backend: properties

Use the following setting properties to enhance/adjust usage. Please be aware of the double slashes that are used as separator for the namespaces.

Global

 // global switch [true/false]
 // current default: true
 io.ox/core//tracking/enabled

 // consider doNotTrack-flag in front end [true/false]
 // current default: false
 io.ox/core//tracking/donottrack

Adapterspecific

For more details visit the adapter article.

 // ADAPTER BLOCK PIWIK: START 

 // adapter switch (PIWIK) [true/false]
 // current default: true
 io.ox/core//tracking/piwik/enabled

 // platform base url [url]
 // current default: https://[insert-your-host-here]/piwik/
 io.ox/core//tracking/piwik/url

 // platform page id [url]
 // current default: 1
 io.ox/core//tracking/piwik/id

 // ADAPTER BLOCK PIWIK: END 

Further reading

• Details : the metrics framework components in detail
• Adapters : connections between Appsuite metrics and the Analytics solutions
• Analytics Solutions: details and how to setup
• Events : list of tracked events so far