AppSuite:Version Support Commitment

Open-Xchange Version Support Commitment

Open-Xchange Versions

Open-Xchange provides different level of versions. The releases versions are:

• New Generation: Provide new technologies
• Major Release: Provide functional enhancements including Bug Fixes, accumulate earlier Patch Releases's/ major releases
• Minor Release: Provide common bug fixes for all customers, accumulate previous Patch Release's
• Patch Release: Provide fixes for severity level 1/2 tickets, for a specific Support Customer, small features, temporary until next Maintenance Release accumulative
• Public Patch Release: Provide fixes for severity level 1/2 tickets, for all Support Customer, small features, temporary until next Maintenance Release accumulative

Support Commitment

Major Release

A Major Release cycle will be supported 6 Month after first customer shipment after the next shipped Major Release

Minor Release

Always the latest available Minor Release of a Major Release cycle will be official supported. To provide the possibility for a planned updates, Open-Xchange will support maximal the 2 last released Minor Release of a Major Release family (e.g. 7.0.1 and 7.0.2). The older one of the supported minor release will be supported maximal 4 Weeks after release of the latest one.

Patch Releases

At the Minor Release cycles, the latest Patch Release will be supported.

General Time Bar for Open-Xchange Releases

Open-Xchange Releases Support Commitment

Release	FCS	Supported Commitment
v6.22	2012-1010	Text Discontinued Support
v6.22.1	2012-11-14	Discontinued Support
v7.0	2012-12-18	Discontinued Support
v7.0.1	2013-02-20	Discontinued Support
v6.22.2 / v7.0.2	2013-03-12	Support Commitment v6.22.2: Launch v6.22.3 v7.0.2: Discontinued Support
v7.2	2013-04-11	Discontinued Support
v7.2.1	2013-05-27	Support Commitment: 2013-10-11