AppSuite:OX Mail

Pre-Information - OX Mail (In Production)

OX Mail is a native mobile phone app built specifically for smartphone users who already have a valid OX App Suite account. The app is designed to let users access their OX App Suite email environment directly from a smartphone native client.

OX Mail enables users to synchronize mails between a variety of smartphone devices and OX App Suite. OX Mail consists of two elements: The OX Mail component that is built into OX App Suite and the native OX Mail app.

The OX Mail app has been designed specifically for ease-of-use and is available for both iOS and Android.

Please Note: The OX Mail app will be available in August. With this app Open-Xchange has also created a new branding concept for the customers and partners. More information can be found in the chapterThe OX Mail app will be available in August. With this app Open-Xchange has also created a new branding concept for the customers and partners. More information can be found in the chapter Integrated Branding/Customization Concept for Partners and Customers

Requirements

Server-side Installation and Configuration

With OX Mail, OX App Suite supports server based PUSH functionality. One of the main requirements for push functionality is the use of the Dovecot Pro mail backend. In addition the following conditions should be met:

• Dovecot Pro Customers with less than 100,000 users: Customers can use the special PUSH plugin without any additional costs. The plugin will be provided via the Open-Xchange software repository for customers with a valid Open-Xchange App Suite license.
• Dovecot Pro Customers with more than a 100,000 users: Customers are required to purchase the Dovecot Pro license. PUSH plugin use is covered under this license without incurring additional costs.
• If you are not using Dovecot Pro as the mail backend your mail backend has to actively notify the Open-Xchange middleware servers of new emails. This implies the creation of an additional OX middleware plugin to receive those notifications.

For further details please contact your assigned pre-sales / prof. services contact.

Requirement	System / Platform / User Interface / Server Capability
OX App Suite	OX App Suite v7.6.2 (latest patch version 2569 W27)
OX Mail (App) for iOS	Apple iOS 7, Apple iOS 8 (tablet support in a later version)
OX Mail (App) for Android	Smartphone on Android 4.2 or later (tablet support in a later version)
Server Capability	Ensure that all user who should get access to the Mail App have the capability com.openexchange.capability.mobile_mail_app

Key Benefits

• Supports email PUSH notification – emails show up immediately on the device
• Quick and easy to set up with the start-up wizard
• Intuitive, simple to use, design
• Familiar smartphone experience
• Available for both iOS and Android – download app from App Store for free
• Low support requirements

A more detailed overview of OX Mail, can be found at: http://software.open-xchange.com/products/mail/doc/OX_Mail_Product_Guide.pdf

Integrated Branding/Customization Concept for Partners and Customers

With OX Mail it is also possible for customers and partners to add branding elements to the app. During the installation of the app a user is presented with a list of preconfigured providers. When a provider is selected the app is automatically setup and branded for that provider.

For both design reasons, as well as app store restrictions, branding in this context means:

• The app design is “Super Flat”. This means there are not many elements that can be, or need to be, styled in order to match a particular brand.
• The app does not contain or use any logos of any sort.
• At install time the app uses a startup wizard in combination with a hosted configuration service. The wizard gives the end user the option to select a provider from a list. When this is done the app will retrieve the branding information from the configuration service and changes its theme accordingly.

If you would like to try out the OX Mail app or participate in our launch partner program please contact your Open-Xchange Sales rep.

In order to participate you will need to provide specific information such as:

• Confirmation that you are running OX App Suite 7.6.2 including the latest patch (upcoming Patch 2569 - schedule for CW 27).
• A full URL where your OX App Suite service can be reached by a web client.
• Two test accounts on your OX App Suite service, where we can verify that the OX App Suite system works as expected.
• A “logo”, “name” and “description” of your service. This information will be used in the app itself and the app store description.
• A preferred color (CI color) that Open-Xchange will use for the app if a user chooses their service from the provider list.

Pricing & Availability

OX Mail will be available in August 2015.

This email app is available for both iOS and Android and can be downloaded for free from the corresponding App Stores. Availability will be confirmed by Open-Xchange via the usual communication channels.

Please note: The exact date when the clients become available depends on the approval process of the respective app stores.

The Open-Xchange Middleware components can be downloaded from the respective download repositories as normal.

Please contact Open-Xchange Sales for further information and pricing details.

Enabling OX Mail for Users

OX Mail is enabled for all users that have the capability com.openexchange.capability.mobile_mail_app

More details about capabilities can be found at AppSuite:Capabilities. Furthermore, this capability can be defined in a more granular way using the Config Cascade as described at ConfigCascade.

IMPORTANT: By default, the capability for the OX Mail app is set to false for all users. It can be changed by editing the corresponding capability in the "permissions.properties" config file, or if you need a more fine grained selection of enabled users, you can use the well known provisioning tools / config cascade.

Installation of the Clients

The OX Mail will be available via the different App Stores for iOS and Android by August 2015