AppSuite:Upsell

Upsell

The OX Upsell packages provide the ability to show advertisements to end-users who are just using a free service like "Webmail". It gives hosting companies the possibility to take advantage of offering and selling premium OX services via in-app upsell technology.

When a free-mail user clicks on a premium feature like "OX Files" an upsell dialog is shown where the missing feature can be advertised via text, screenshots, and/or videos. Based on your specific configuration, the user can request a free trial period and/or directly buy the feature within the upsell dialog with one simple click. The customer never has to leave the application to upsell as it's a seamless in-app upsell.

It is also possible for hosting companies to easily integrate their own online shop into OX Upsell.

Events

Whenever the user starts an app or clicks on an inline-action, a capability-check is performed internally. For example, all inline actions have native support for such checks:

 
new Action('io.ox/calendar/detail/actions/sendmail', {
    capabilities: 'webmail',
    action: function (baton) {
        // send mail
    }
});

Assuming the end-user does not have "webmail" (for example in a files-only setup), a proper event is fired:

 
// if any action misses a capability
ox.trigger('upsell:requires-upgrade');
// which provides the following data for apps:
{
  type: "app",
  id: "io.ox/mail/main",
  missing: "webmail"
}
// and for inline-actions:
{
  type: "inline-action",
  id: "io.ox/calendar/detail/actions/sendmail",
  missing: "webmail"
}

This event should open an upsell dialog like this:

 
function showUpgradeDialog(e, options) {
    require(['io.ox/core/tk/dialogs'], function (dialogs) {
        new dialogs.ModalDialog({ easyOut: true })
            .build(function () {
                this.getHeader().append(
                    $('<h4>').text('Upgrade required')
                );
                this.getContentNode().append(
                    $.txt('This feature is not available.'),
                    $.txt('You need to upgrade your account now.'),
                    $.txt(' '),
                    $.txt('The first 90 days are free.')
                );
                this.addPrimaryButton('upgrade', 'Get free upgrade');
                this.addButton('cancel', 'Cancel');
            })
            .setUnderlayStyle({
                opacity: 0.70,
                backgroundColor: '#08C'
            })
            .on('upgrade', function () {
                ox.trigger('upsell:upgrade', options);
            })
            .on('show', function () {
                ox.off('upsell:requires-upgrade', showUpgradeDialog);
            })
            .on('close', function () {
                ox.on('upsell:requires-upgrade', showUpgradeDialog);
            })
            .show();
    });
}

function upgrade(e, options) {
    console.debug('upgrade', options);
    alert('User decided to upgrade! (global event: upsell:upgrade)');
}

ox.on('upsell:requires-upgrade', showUpgradeDialog);
ox.on('upsell:upgrade', upgrade);

 
// convention: 'upsell:upgrade' is used to trigger final upsell
ox.trigger('upsell:upgrade');
// the current user and user_id can be found in global variables ox.user and ox.user_id

Settings

Namespace: io.ox/core Path: upsell/enabled

 
// get all capabilities that can trigger upsell
require('settings!io.ox/core').get('upsell/enabled');

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